Appointment Scheduler Resume Examples

Appointment Schedulers usually work in the healthcare industry and are responsible for scheduling and managing patient appointments. Other duties listed on most Appointment Scheduler resumes include taking phone calls from clients, coding medical information, maintaining patient databases, answering to patient inquiries, purging files, and ensuring supplies and equipment. Most resume samples in the field make display of qualifications like knowledge of medical terminology, telephone etiquette, problem solving, effective communication, customer service, and computer competences. Minimum education requirements include a high school diploma or the equivalent.

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Appointment Scheduler Resume Samples

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Candidate Info

14

years in workforce

3

years at this job

HS

High School Diploma

Appointment Scheduler

Scheduled, rescheduled, and cancelled appointments based on patient's and staff's availability
Answered 15 telephone inquires every hour and assessed symptoms to direct to proper physicians for care
Registered patients by entering demographics using the Athena Health
Maintained a positive attitude while interacting with demanding patients

Candidate Info

3

years in workforce

6

months at this job

Early Childhood Education

Architecture

Appointment Scheduler

Established and increased long term client relationships through warm customer service to callers via: a telephone headset, provided scripts and conversational guidelines
Promoted constant client/consultant contact through inbound/outbound calls, emails and letters
Managed large volumes of calls daily, meeting specific quotas per hour
Satisfied clients’ inquiries and reduced their complaints
Maintained records on all customers
Procured concrete business appointments and scheduled them on a widely shared database
Generated revenue by proactively contacting clients in order to consult about which services and products are best for their vehicle through use of my extensive automotive knowledge and resources

Candidate Info

7

years in workforce

10

months at this job

Medical Assistant

Appointment Scheduler

Insurance Verification
Scheduled patients and confirmed appts based on Drs orders
Instructed patients on how to prepare for needed exam
Completed data entry for all patient demographic, insurance, etc.
HIPPA and OSHA certified

Candidate Info

7

years in workforce

2

years at this job

Accounting

Certification

Appointment Scheduler

Scheduled appointments for medical patients
One on one customer interaction
Provided a friendly and comfortable environment for the patients

Candidate Info

6

years in workforce

9

months at this job

Service Appointment Scheduler

Schedule a minimum of twenty service appointments a day.
Responsible for making eighty outgoing calls a day.
Notify customers of any current recall on their vehicles.
Responsible for daily customer service satisfaction follow up calls.
Responsible for taking incoming service calls and directing customers to the correct department and/ or service advisor.

Candidate Info

11

years in workforce

1

year at this job

BA

Art

MA

Leadership

Appointment Scheduler

Responsible for answering phone calls and scheduling patient appointments
Conduct patient pre-certification to ensure coverage for appointments and medical care
Schedule tests, procedures, and referral appointments
Communicate with patients regarding appointments and instructions for procedures and tests
Collect insurance information and patient personal data
Collect fees such as co-pays / coinsurance

Candidate Info

4

years in workforce

2

years at this job

HS

High School Diploma

Medical Assisting

Orthopedics Receptionist/ Appointment Scheduler

Great, Check-In patient, collect co-pays.
Communicates with both new and established patients to schedule office appointments, according to each physician's specified protocol.
Obtains and processes patient's demographic and insurance information into IDX system with completeness and accuracy.
Responsible for running reports daily to confirm that all patients are accurately scheduled.
Copies, prints, and files introductory paperwork for all new patients prior to their appointments.
Uses multiple programs such as IDX, CROWN, Experian, MS Word and Excel to document sensitive information.

Candidate Info

10

years in workforce

11

months at this job

HS

High School Diploma

Call Center Representative/appointment Scheduler

Inbound agent that receives calls to help clients troubleshoot their products
Assist clients with account issues and monitor online tax preparation, download the software on HRB.com
Appointment scheduler for local HRB locations
Provide optimal services to customers in a courteous and professional manner

Candidate Info

5

years in workforce

2

years at this job

HS

Arts And Science

AS

Arts

Assistant Manager/ Appointment Scheduler

I successfully supervised company projects and staff.
I managed daily schedules for clients and staff as needed.
While providing excellent customer care to both current and potential clients at all times.
I also made out-bound calls and received in-bound calls daily, making appointments for the water quality technicians to visit and service the equipment.

Candidate Info

3

years in workforce

1

year at this job

Appointment Scheduler

Greet customers as they pick up the phone and introduce myself and the company.
Provide information regarding the service or product in question.
Take information from potential customers regarding their specific product or service needs.

Candidate Info

17

years in workforce

7

months at this job

AAS

Criminal Justice

BA

Criminal Justice

Appointment Scheduler

Responsible for incoming and outgoing calls
Medical records are created for new members
Verifying and updating patients demographics and • Using automated system to enter data
Scheduling, rescheduling and canceling patients appointments
Notifying patients on future appointments
Answer patient questions and concerns, assist needs and resolving problems
Transferring calls to correct ques, medical offices, providers and departments
Experienced in Soft Phone, Epic systems and Main Frame

Candidate Info

4

years in workforce

5

months at this job

HS

High School Diploma

Marketing Management

Cosmetology

Call Center Appointment Scheduler

Answering inbound calls from members and non-members
Able to Schedule appointments
Proven Data entry including Primary care physician updates

Candidate Info

5

years in workforce

7

months at this job

BA

Multidisciplinary Studies

Agent/recruiter/appointment Scheduler

Provide supplemental benefits and insurance program services to members of credit unions, labor unions, and associations, as well as private clients.
Pre-screen candidates through phone interviews
Conduct candidate interviews
Book client appointments
Provide customer services for members
Meet with clients at their home and present insurance benefit options
Deliver Union Group benefits
Complete and submit Insurance applications for clients

Candidate Info

7

years in workforce

2

years at this job

BS

Bachelor of Science

Central Appointment Scheduler

Telephone system management
Appointment management
Massage dissemination/response
Payment/copayment receipt
Payment posting
File management
Supply management
Respond to guest inquiries
Greet guests

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