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Technical Coordinator Resume Samples
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Candidate Info
4
years in workforce
2
years at this job
BA
Management Information Systems
IT Technical Coordinator
Aspire to be the most player focused game company in the world
- Maintained relationships with 100s of LA Rioters as liaison between IT and other departments
- Assigned 40,000 support tickets for 17 offices, organized and published IT knowledgebase documentation
- Leveraged and helped champion the most effective IT tools (e.g. Slack, ServiceNow) to support business units worldwide
- Supported onboarding of new employees as a presenter of technical services, tools, policies, and best practices
- Helped leadership manage resources and capacity planning (PTO, offsites, emergent absence), as well as support team health efforts (budgeting and coordination of team events)
Candidate Info
6
years in workforce
7
months at this job
BS
Computer Information Systems
IT Technical Coordinator
Prioritize technical issues and provide status reports to management and other team members.
- Built mental health forms to ensure optimal backend functionality for staff to enter patient medical data.
- Developed and archived technical SOPs for EMR systems, investigating strengths and weaknesses and documenting technical user instructions
- Administered EMR system training to medical staff via one-on-one and group methods to demonstrate new processes and workflows.
- Collaborated with the billing department to identify failure points, create tickets, and maintain supplier communications to effectively eliminate encounter errors and deliver billing information to Medicaid.
Candidate Info
11
years in workforce
2
years at this job
C
Project Management
BA
History And English
MA
Education
Technical Coordinator
- Developed comprehensive KPI plan, including setting targets, where and how to obtain data, data analysis, dashboard creation and user training.
- Used scripts to transform large Excel files with hundreds of thousands of records into metrics. Maintained quality by calling out incorrect and contradictory records.
- Designed and programmed user and report interfaces with quality controls built in. Included documentation of logic and writing associated procedures.
- Conducted user experience research through stakeholder interviews. Analyzed pain points, incorporated results into a process improvement project and trained users on changes.
Candidate Info
29
years in workforce
9
months at this job
BA
Political Science
Technical Coordinator- Trust Officer
- Served as a Subject Matter Expert, Workflow Coordinator and Technical Reviewer for the division and adheres to the Compliance Guidelines and Internal Auditing requirements of the bank.
- Monitored work queues, reviewed and approved daily activities related to cash movement, mail forms and account openings before events are executed for Wealth Management.
- Validated, reviewed and audited distribution, closing and gift/unitrust requests in a timely manner without errors.
- Ability to resolve unusual and complex problems related to various processes the team supports.
- Assigned tasks and cases to Analysts. Organized the work , set short term priorities, and ensured timely and accurate completion of the work.
- Provide coaching, continuous training and support to team members
- Backup the Manager when needed.
- Periodically review checklists, job aids and training manuals for accuracy and consistencies.
Candidate Info
4
years in workforce
3
years at this job
HS
High School Diploma
Americorps
Technical Coordinator
- Delivered exceptional inbound tier 2 technical support.
- Expertly resolved escalated customer inquiries.
- Efficiently managed and exceeded performance expectations.
- Cross-Collaborated across departments to resolve internal and external customer inquiries.
- Coached colleagues in customer service via real-time chat.
- Consistently delivered outstanding customer experiences.
- Successfully incorporated coaching into personal development and growth.
- Promoted to Customer Advocate from Specialist role.
- Delivered efficient troubleshooting and adherence to best practices.
Candidate Info
5
years in workforce
1
year at this job
BS
Economics
Technical Coordinator
Acted as an account representative to creating new market ideas and new business development.
- Perform in person software demonstrations for physician practices
- Applied strong interpersonal and communication skills for client management
- Continuing and creating contact with existing clientele database.
- Utilized microsoft office programs and strong computer skills
- Perform hardware and software installations
- Resolve technical issues related to hardware and software
Candidate Info
13
years in workforce
4
years at this job
HS
High School Diploma
Psychology/business
Workforce Management Technical Coordinator / CSR
- Maintained up-to-date knowledge of company policies regarding any and all business actions.
- Trained numerous new employees within each training class, including shadowing, and nesting periods.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Was consistently ranked a top performer every month, with high score card numbers to show.
- Assisted in floor support as acting Lead, taking supervisor escalation calls and assisting representatives on the phones.
- Assigned service/work schedules for technicians as per their area of work.
- Managed tech routes and schedules on a daily basis.
- Maintained continuous communication channels with supervisors and workers to sort work related issues.
Candidate Info
5
years in workforce
7
months at this job
BA
Communication
Contract Technical Coordinator, Talent Acquisition
- Support the iHeartRadio Digital Technology team with the recruiting processes which includes: scheduling interviews, organizing candidate travel arrangements, representing iHeartRadio at recruiting events, reserving conference rooms, & liaising with candidates, leaders, and Senior Managers
- Managing all candidate interaction and communication from first contact to offer
- Develop relationships with hiring manager and interviewing team, communicating relevant information at each stage of the process
- Balancing 8-12 technical requisitions while maintaining iHeartRadio's ATS (Greenhouse) was up to date
- Work closely with HR Business Partners to generate offer letters and administer background checks via workday
Candidate Info
25
years in workforce
3
years at this job
Power System
Electrical Engineering
Technical Coordinator
- Coordination of construction of hydro power project and tracking project progress.
- Providing engineering support in construction of Singati hydro power project.
- Periodical review of the schedule and cost of Singati hydro power project.
- Detail checking of completed works of construction contractors.
- Communication of project information and progress to Board of Directors of the company.
Candidate Info
11
years in workforce
2
years at this job
Workforce Mgmt Technical Coordinator
- Proactively communicate with customers.
- Balance future and same day quota via point view software to ensure enough man power is available to service our customer with trouble call and install demands.
- Ensuring productive/efficient tech routes based on distance,skill set, and time frames.
- Receive high volume of incoming phone calls.
- Issue, schedule, and dispatch work orders to technicians.
- Monitors techs to ensure on time arrival.
Candidate Info
2
years in workforce
MA
Public Administration
VFC Program Technical Coordinator
- Administratively and generally assist with Vaccines for Children program compliance
- Responsible for tracking of required documentation
- Responsible for all vaccine incident reports for entire program
- Development of Recruiting Project for program
- Requires friendly and professional attitude, fast learning and response to relevant matters
- Work with program systems and databases for daily tasks
Candidate Info
11
years in workforce
4
years at this job
HS
High School Diploma
AS
Occupational Safety And Health
Technical Coordinator- Ventilation
Monitor mine wide ventilation, radons and blast gas emissions.
- Trouble-shoot and solve ventilation problems.
- Short and long range ventilation planning and modeling.
- Design and installation of ventilation regulators and bulkheads.
- Assist in project management of ventilation and engineering projects.
Candidate Info
19
years in workforce
8
years at this job
Technical Coordinator/graphic Designer
- Maintain company servers, office equipment,software installations and updates
- Assist team members and clients on variouscomputer and office related technical issues
- Website and eLearning development and maintenance of new and existing websites.
- Designing of web campaigns for online initiatives, editorials, emails & banners.
- Build affiliate white-labels websites, promotional banners &creative material
- Data visualization and analysis for presentations, dashboards, reports and speeches.
- Coordinate publicity, including creating flyers and posters, advertising materials.
- Coordinate and oversee the timely flow of publicity and research campaigns for over 500 accounts and 15 account executives
Candidate Info
12
years in workforce
2
years at this job
BA
Finance
Technical Coordinator
- Perform quality audits.
- Assist clients and partners with online banking support for Private Passport, Wealth Passport, and Participant Web Passport suites.
- Complete monthly performance scorecards in excel spreadsheets
- Create, maintain and update procedures.
- Identify potential problematic situations, trends, and improvement opportunities.
- Work closely with Team Leaders and Manager to improve efficiencies.
- Day-to-day task management and escalation of issues.
- Assist clients and partners with theoretical and technical support for Private Passport, Wealth Passport, Treasury Passport and Participant Web Passport suites.
- Ensure all scheduled tasks are completed by agreed deadlines.
- Ensure that technology available is being fully utilized in the most efficient manner.
Candidate Info
16
years in workforce
4
years at this job
Administrative Assistant & Technical Coordinator
- Assisting Senior Directors with coordinating calendars for meetings
- Coordinating travel plans and preparing expenses
- Requesting system access through TCRACF
- Providing customer service in person and over the phone
Candidate Info
17
years in workforce
3
years at this job
Technical Coordinator/scheduler
- Daily oversight of operations and management of error, audit and productivity reports
- Provide technical expertise for multiple system interfaces within Patient Access
- Act as a liaison with the Business Office, IT, clinical staff and decentralized registration areas
- Communicates shift needs to the supervisor or manager as appropriate
- Complete pre-registration of scheduled patients
- Ensure a valid provider order is obtained
- Maintain scheduling system: ensure schedule is up to date with no conflicting appointments
- Maintain good working relationship with various hospital departments to ensure all outpatient exams are scheduled efficiently and accurately
Candidate Info
5
years in workforce
2
years at this job
Subsea Engineering
Beng Materials And Metallurgical Engineering
Technical Coordinator
- Accountable for the technical integrity of the engineering activities on site within the Materials & Corrosion Engineering discipline and ensuring that safe, cost-efficient and on time design is developed for the project.
- Effectively used good presentation and data analysis skills to effectively negotiate new contracts and recover lost opportunities for my company.
- Be responsible for and provide direction to the technical services in the materials & corrosion engineering components of the project scope, with special attention to the design basis, FEED and EPIC scope preparation and execution, safety, operations reviews, procurement of equipment & materials, factory acceptance test, vendor selection, and timely resolution of technical and engineering issues, in coordination with other Engineers and relevant stakeholders.
- Ability to handle technical positions with strong collaborations with commercial department by providing inputs to quotations, progress of orders, variation orders for reimbursable work, and participate in budget & cost reviews.
- Competency in project management involving scheduling, scope of work definition, job safety analysis and budgeting.
- Establish professional work relationships with other contractors including client representatives, clients interest and direct Contractors with any technical queries and interpretation of scope, specifications and standards.
- Maintain an overview of the project capability and highlight to the appropriate authority any critical resourcing issues.
- Participate in Technical bid evaluation and provide necessary guidance in selecting contractors.
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