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0-5 years of experience
Aspire to be the most player focused game company in the world
- Maintained relationships with 100s of LA Rioters as liaison between IT and other departments
- Assigned 40,000 support tickets for 17 offices, organized and published IT knowledgebase documentation
- Leveraged and helped champion the most effective IT tools (e.g. Slack, ServiceNow) to support business units worldwide
- Supported onboarding of new employees as a presenter of technical services, tools, policies, and best practices
- Helped leadership manage resources and capacity planning (PTO, offsites, emergent absence), as well as support team health efforts (budgeting and coordination of team events)
0-5 years of experience
Prioritize technical issues and provide status reports to management and other team members.
- Built mental health forms to ensure optimal backend functionality for staff to enter patient medical data.
- Developed and archived technical SOPs for EMR systems, investigating strengths and weaknesses and documenting technical user instructions
- Administered EMR system training to medical staff via one-on-one and group methods to demonstrate new processes and workflows.
- Collaborated with the billing department to identify failure points, create tickets, and maintain supplier communications to effectively eliminate encounter errors and deliver billing information to Medicaid.
0-5 years of experience
- Developed comprehensive KPI plan, including setting targets, where and how to obtain data, data analysis, dashboard creation and user training.
- Used scripts to transform large Excel files with hundreds of thousands of records into metrics. Maintained quality by calling out incorrect and contradictory records.
- Designed and programmed user and report interfaces with quality controls built in. Included documentation of logic and writing associated procedures.
- Conducted user experience research through stakeholder interviews. Analyzed pain points, incorporated results into a process improvement project and trained users on changes.
0-5 years of experience
- Served as a Subject Matter Expert, Workflow Coordinator and Technical Reviewer for the division and adheres to the Compliance Guidelines and Internal Auditing requirements of the bank.
- Monitored work queues, reviewed and approved daily activities related to cash movement, mail forms and account openings before events are executed for Wealth Management.
- Validated, reviewed and audited distribution, closing and gift/unitrust requests in a timely manner without errors.
- Ability to resolve unusual and complex problems related to various processes the team supports.
- Assigned tasks and cases to Analysts. Organized the work , set short term priorities, and ensured timely and accurate completion of the work.
- Provide coaching, continuous training and support to team members
- Backup the Manager when needed.
- Periodically review checklists, job aids and training manuals for accuracy and consistencies.
0-5 years of experience
- Delivered exceptional inbound tier 2 technical support.
- Expertly resolved escalated customer inquiries.
- Efficiently managed and exceeded performance expectations.
- Cross-Collaborated across departments to resolve internal and external customer inquiries.
- Coached colleagues in customer service via real-time chat.
- Consistently delivered outstanding customer experiences.
- Successfully incorporated coaching into personal development and growth.
- Promoted to Customer Advocate from Specialist role.
- Delivered efficient troubleshooting and adherence to best practices.
0-5 years of experience
Acted as an account representative to creating new market ideas and new business development.
- Perform in person software demonstrations for physician practices
- Applied strong interpersonal and communication skills for client management
- Continuing and creating contact with existing clientele database.
- Utilized microsoft office programs and strong computer skills
- Perform hardware and software installations
- Resolve technical issues related to hardware and software
0-5 years of experience
- Maintained up-to-date knowledge of company policies regarding any and all business actions.
- Trained numerous new employees within each training class, including shadowing, and nesting periods.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Was consistently ranked a top performer every month, with high score card numbers to show.
- Assisted in floor support as acting Lead, taking supervisor escalation calls and assisting representatives on the phones.
- Assigned service/work schedules for technicians as per their area of work.
- Managed tech routes and schedules on a daily basis.
- Maintained continuous communication channels with supervisors and workers to sort work related issues.
0-5 years of experience
- Support the iHeartRadio Digital Technology team with the recruiting processes which includes: scheduling interviews, organizing candidate travel arrangements, representing iHeartRadio at recruiting events, reserving conference rooms, & liaising with candidates, leaders, and Senior Managers
- Managing all candidate interaction and communication from first contact to offer
- Develop relationships with hiring manager and interviewing team, communicating relevant information at each stage of the process
- Balancing 8-12 technical requisitions while maintaining iHeartRadio's ATS (Greenhouse) was up to date
- Work closely with HR Business Partners to generate offer letters and administer background checks via workday
0-5 years of experience
- Coordination of construction of hydro power project and tracking project progress.
- Providing engineering support in construction of Singati hydro power project.
- Periodical review of the schedule and cost of Singati hydro power project.
- Detail checking of completed works of construction contractors.
- Communication of project information and progress to Board of Directors of the company.
0-5 years of experience
- Proactively communicate with customers.
- Balance future and same day quota via point view software to ensure enough man power is available to service our customer with trouble call and install demands.
- Ensuring productive/efficient tech routes based on distance,skill set, and time frames.
- Receive high volume of incoming phone calls.
- Issue, schedule, and dispatch work orders to technicians.
- Monitors techs to ensure on time arrival.
years of experience
- Administratively and generally assist with Vaccines for Children program compliance
- Responsible for tracking of required documentation
- Responsible for all vaccine incident reports for entire program
- Development of Recruiting Project for program
- Requires friendly and professional attitude, fast learning and response to relevant matters
- Work with program systems and databases for daily tasks
0-5 years of experience
Monitor mine wide ventilation, radons and blast gas emissions.
- Trouble-shoot and solve ventilation problems.
- Short and long range ventilation planning and modeling.
- Design and installation of ventilation regulators and bulkheads.
- Assist in project management of ventilation and engineering projects.
6-10 years of experience
- Maintain company servers, office equipment,software installations and updates
- Assist team members and clients on variouscomputer and office related technical issues
- Website and eLearning development and maintenance of new and existing websites.
- Designing of web campaigns for online initiatives, editorials, emails & banners.
- Build affiliate white-labels websites, promotional banners &creative material
- Data visualization and analysis for presentations, dashboards, reports and speeches.
- Coordinate publicity, including creating flyers and posters, advertising materials.
- Coordinate and oversee the timely flow of publicity and research campaigns for over 500 accounts and 15 account executives
0-5 years of experience
- Perform quality audits.
- Assist clients and partners with online banking support for Private Passport, Wealth Passport, and Participant Web Passport suites.
- Complete monthly performance scorecards in excel spreadsheets
- Create, maintain and update procedures.
- Identify potential problematic situations, trends, and improvement opportunities.
- Work closely with Team Leaders and Manager to improve efficiencies.
- Day-to-day task management and escalation of issues.
- Assist clients and partners with theoretical and technical support for Private Passport, Wealth Passport, Treasury Passport and Participant Web Passport suites.
- Ensure all scheduled tasks are completed by agreed deadlines.
- Ensure that technology available is being fully utilized in the most efficient manner.
0-5 years of experience
- Assisting Senior Directors with coordinating calendars for meetings
- Coordinating travel plans and preparing expenses
- Requesting system access through TCRACF
- Providing customer service in person and over the phone
0-5 years of experience
- Daily oversight of operations and management of error, audit and productivity reports
- Provide technical expertise for multiple system interfaces within Patient Access
- Act as a liaison with the Business Office, IT, clinical staff and decentralized registration areas
- Communicates shift needs to the supervisor or manager as appropriate
- Complete pre-registration of scheduled patients
- Ensure a valid provider order is obtained
- Maintain scheduling system: ensure schedule is up to date with no conflicting appointments
- Maintain good working relationship with various hospital departments to ensure all outpatient exams are scheduled efficiently and accurately
0-5 years of experience
- Accountable for the technical integrity of the engineering activities on site within the Materials & Corrosion Engineering discipline and ensuring that safe, cost-efficient and on time design is developed for the project.
- Effectively used good presentation and data analysis skills to effectively negotiate new contracts and recover lost opportunities for my company.
- Be responsible for and provide direction to the technical services in the materials & corrosion engineering components of the project scope, with special attention to the design basis, FEED and EPIC scope preparation and execution, safety, operations reviews, procurement of equipment & materials, factory acceptance test, vendor selection, and timely resolution of technical and engineering issues, in coordination with other Engineers and relevant stakeholders.
- Ability to handle technical positions with strong collaborations with commercial department by providing inputs to quotations, progress of orders, variation orders for reimbursable work, and participate in budget & cost reviews.
- Competency in project management involving scheduling, scope of work definition, job safety analysis and budgeting.
- Establish professional work relationships with other contractors including client representatives, clients interest and direct Contractors with any technical queries and interpretation of scope, specifications and standards.
- Maintain an overview of the project capability and highlight to the appropriate authority any critical resourcing issues.
- Participate in Technical bid evaluation and provide necessary guidance in selecting contractors.
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