- Featured in:
-
High Quality
The best examples from thousands of real-world resumes
Expert Approved
Handpicked by resume experts based on rigorous standards
Diverse Examples
Tailored for various backgrounds and experience levels
Dining Room Manager Resume Samples
Filter:
No results found
Candidate Info
15
years in workforce
15
years at this job
AS
Science
BA
Linguistics And Comparative Literature
Dining Room Manager
Supervised up to 5 servers at fine dining restaurant with a combined capacity of 100 customers.
- Provided high quality customer service.
- Conducted staff training regarding fine dining.
- Created menu and wine list.
- Designed and created websites for the restaurant.
- Carried out wine purchasing, collaborated with wine suppliers and educated servers about wine varieties, wine/food combination, and wine selling strategies.
Candidate Info
7
years in workforce
2
years at this job
Bar and Dining Room Manager
Copy writer for in-house promotions and merchandise, including items flyers, table tents, menus, and business cards.
- Successfully organized both large and small events, increasing daily sales by 10-30%
- Supervised 45 service and bar staff.
- Managed Bar and Dining Room, eliminating waste by implementing cross-training program.
- Performed purchasing of inventory for dining room, kitchen and bar.
Candidate Info
17
years in workforce
2
years at this job
BA
Bachelor of Arts
Customer Service/dining Room Manager
Manage operations, FOH staff in fast-paced, fine-dining steakhouse; seats 350 guests, grosses $11 million each year. Assists staff as needed ensuring guest success while monitoring service level to gauge alignment of sales goals and target guest satisfaction. Known for going the extra mile to improve guests' experience, ample amount of positive guest feedback.
- Contributed to 11% increase in revenue by cultivating and maintaining long-term guest relationships; achieved through frequent table visits, by providing personalized service, and by quickly resolving any and all guest concerns during or after dining.
- Upgraded customer service standards; modeling behaviors to create a customer-first environment that conveys professionalism and confidence while promoting brand loyalty and trust.
- Increases monthly revenue by a mean of $32,000 through the Hotel Concierge Program. This includes maintaining relationships with top concierge; giving them personalized service and tours, following up with monthly visits, and providing perks and marketing materials.
- Help plan, organize, and execute special events of up to 350 guests. Assists in obtaining leads for private events, personally ensures the hosts' and guests' needs are met during the event, follows up providing an assessment of profitability and likelihood of return visits.
- Hand-picked as Orlando's liaison to Corporate, tasked with rolling-out the first new service model in 20 years. Exclusively delivered detailed plan for innovative customer-centric model to entire staff (80+employees), GM and AGM. Led team to successful execution of service style within 2 weeks. Results: 4% increase in alcohol sales and an immediate increase in positive guest reviews (as shown through point-based score in NewBrand Analytic customer experience management software).
Candidate Info
21
years in workforce
2
years at this job
AA
Restaurant Management
Dining Room Manager
Responsible for training and evaluating all Ala Carte service, banquet, small party events and bar staff.
- Developed the reorganized and operational structure of the F&B operation.
- Developed annual budgets for each department, taking action to ensure sales and cost goals are attained.
- Developed all menus proposed by the Executive Chef for all outlets and special events.
- Ensured guest satisfaction, delivery/club operations, and handling key problems/guest complaints.
Candidate Info
7
years in workforce
1
year at this job
AS
Education
BS
Organizational Leadership And Supervision
MS
Organizational Leadership And Supervision
Dining Room Manager
Hired 30 employees since January 2015 to ensure customers' needs are met
- Improved retention of newly hired employees by implanting a new training process
- Schedules staff of 50 to ensure appropriate allocation to provide an outstanding customer experience
- Ensure proper food safety handling is enforced
- Partnered with colleague to design and implement tablet solution to improve orders correctness, faster food times, and enabling the servers to increase their time spent interacting with customers
Candidate Info
4
years in workforce
4
years at this job
BBA
Business Administration
Business Management
Dining Room Manager
Provided outstanding member service at a premier international private country club.
- Coordinated and directed food & beverage service above standard
- Managed and developed staff efficiently and within budgetary guidelines.
- Managed, prepared and executed services for the 2008 Women's U.S. Open
- General Manager of Club Café in summer season 2005-2008
- Coordinating scheduling for all food & beverage managers, staff and interns.
- Responsible for developing and implementing all food & beverage training programs.
- Prepared and executed service for the 2005 Western Swim League Championships
Candidate Info
22
years in workforce
6
years at this job
Dining Room Manager
Scheduled and hosted interviews for potential new hires
- Trained and supervised all dining room employees while maintaining an archive of their productivity
- Composed the floor plan to be sure the dining room was conducted in a professional manner
- Hosted private parties as needed
- Addressed any and all suggestions to preserve a desirable dining area/Communicated these ideals with the kitchen and dining staff
- Coexisted with the event planner to prepare and host events
- Scheduled my staff in a way that complimented their needs as well as the needs of the dining room to ensure an organized work place and dedicated staff
- Personalized myself with the residents as well as family members to be sure the staff and myself were providing everyone with the upmost service
Candidate Info
17
years in workforce
9
years at this job
AA
Associate of Arts
Dining Room Manager
Managed all daily operations of the restaurant
- Ensured customer satisfaction with their dining experience.
- Managed inventory and ordering of food, equipment and supplies.
- Supervised 2 assistant managers and up to 50 employees, scheduled work hours, resolved conflicts, determined salaries.
- Purchased Alcohol, Wine and Beer, maintaining effective inventory control.
Candidate Info
2
years in workforce
2
years at this job
BS
Anthropology
MBA
Human Resources Management
Dining Room Manager
- Managed daily activities of 15+ hourly employees.
- Provided training and created schedules to correlate to business needs.
- Maintained club member billing and overviewed billing to ensure there were no unnecessary billing errors.
Candidate Info
6
years in workforce
2
years at this job
Dining Room Manager
Oversaw all dining room operations from staffing and training to event consulting and planning.
- Motivated employees to perform at their maximum potential, raising customer satisfaction as evident by various social media reviews and repeat customers.
- Successfully booked 100% of consults for private events resulting in an increase in total event revenues by 40%.
- Significantly reduced employee turnover through structured trainings and positive reinforcement and motivation.
Candidate Info
4
years in workforce
4
years at this job
Dining Room Manager
- Involved with the design and production prior to opening
- Established and developed relationships with local vendors
- Recruited, trained, and managed a staff of 20 in hotel setting
- Maintained employee schedules and monitored hours for payroll
- Supervised staff meetings for restaurant updates from Chef Owner
- Conducted training classes to advance waiter knowledge and service
Candidate Info
10
years in workforce
4
years at this job
BA
Public Relations And Advertising
Dining Room Manager
Assisted the Clubhouse Manager with operational duties pertaining to all private parties and banquets
- Assisted in the hiring process of both restaurant and banquet staff
- Acted as head trainer for both restaurant and banquet staff
- Assisted the Director of Operations in revamping the employee handbook and opening and closing check lists
- Scheduled all restaurant and banquet staff
- Worked in both the a la carte and banquet side of the business
- Established relationships with members and nonmembers
Candidate Info
16
years in workforce
3
years at this job
Computer Networking Program
Dining Room Manager
Ensured provision of service in terms of order accuracy and time management.
- Monitored procurement, storage, preparation, cooking, handling and serving of food.
- Managed all areas of the operations during scheduled shifts.
- Ensured smooth coordination between the back-end and front-end activities.
- Performed teambuilding, supervision, and training with staff members.
- Responsible for management of inventory and distribution of vendor goods.
- Maintained cleaned and safe environment.
- Provided excellent customer service.
Candidate Info
4
years in workforce
1
year at this job
BS
Business Finance
Dining Room Manager
Manage the POS system in an organized and efficient manner
- Implemented a new tablet and iPad system that allowed for more fluid dining experiences and decreased common mistakes in member-server communication
- Order all liquor, beer, and wine while keeping within a standard budget and making sure we never sell out of the most in-demand items
- Lead a team of trained, cohesive servers and bartenders to give the members the absolute best service possible
- Handle all complaints or concerns with a positive attitude in a timely manner while keeping the member calm and tending to their needs
Candidate Info
3
years in workforce
2
years at this job
BS
Management
Dining Room Manager & Assistant General Manager
Opened and closed a four diamond 37 room property that ran at nearly 100% occupancy during its season from May to October
- Managed a dining room serving breakfast, lunch, and a 5 course dinner with 120 covers per night
- Worked with the Executive Chef on menu engineering and ordering
- Increased housekeeping scores by 11% from the year prior
- Improved front office customer satisfaction scores by a 3% average each month
- Led the property to an employee engagement score of 86%. 4.5% above Vail Resorts average
- Work directly with the General Manger to manage all activities of the property including employee relations, maintenance, sales, and profit/loss controls.
- John Colter Leadership Award Recipient
Candidate Info
6
years in workforce
3
years at this job
AS
Computer Network Systems And Applied Science
Dining Room Manager
Overseeing multiple dining halls and retail locations throughout the L.U campus managing a total of 72 employees serving approximately 1,000 students several times daily.
- Part of the transitional management team opening newly acquired accounts in the North Eastern Massachusetts area including Lafayette and Hampshire College alongside fellow GMs', DMs' and the Regional Vice President.
- Opened and closed dining rooms, overseen establishments before, during and after services
- Made sure kitchen and front of the house staff followed protocol, refrigeration and sanitation guidelines at all times
- Trained, awarded and disciplined fellow staff professionally and when appropriate.
- Office duties included but were not limited to creating daily menus and planning menus for special upcoming events with the Executive Chef, scheduling and checking daily performance reports, cash handling, depositing and attending weekly management meetings covering all aspects of each establishment from budget to food control and specific client needs
- Assisted the catering manager with all around help in catered events ranging from small student activities to presidential events
Candidate Info
8
years in workforce
1
year at this job
English, Portuguese, Spanish, French, Italian
Dining Room Manager and Head Server
Oversaw the dining room while maintaining high standards in customer service as a server.
- Ensured that all servers were attentive to customers and provided the highest quality service.
- Maintained service standards during times of extremely high volume (Blue Jackets hockey games).
- Served food and beverage to customers with an emphasis on quality.
Candidate Info
3
years in workforce
2
years at this job
HS
High School Diploma
Dining Room Manager
- Managed dining room for 260 residents and guests in senior living community
- Hired, trained and supervised new associates for dining room operation
- Ordered food, dining supplies and employee uniforms
- Coordinated maintenance of the dining facility
- Worked closely with BOH to ensure food quality, safety and appearance
- Interacted with residents daily and catered to their individual needs
Candidate Info
20
years in workforce
2
years at this job
Management
Food & Beverage Dining Room Manager
Manage all front-of-house aspects of dining service for two dining rooms, totaling over 220 seats
- Monitor operations of the dining room and performances of 30 servers, providing coaching and direction as needed
- Prepare schedules for dining servers, ensuring adequate staffing and appropriate distribution of assignments
- Initiate and develop dining room layout changes to provide better work flow for servers, thereby improving resident satisfaction and reducing potential safety hazards
- Ensure property policies are administered fairly and consistently, and that disciplinary procedures are documented and completed according to policy
- Oversee the care and use of supplies, equipment, etc. and the appearance of dining room areas
- Perform regular inspections of dining rooms for sanitation, order, safety and proper performance of assigned duties
- Utilize Excel to determine sufficient inventory supplies are available for the dining room on a weekly basis
Candidate Info
6
years in workforce
6
years at this job
BS
Hotel
Dining Room Manager / Ladies Golf Event Coordinator
Manages a Staff of 50+ individuals comprised of over 5 different job positions within the team
- Trains, Directs & Evaluates staff for Breakfast, Lunch, Brunch, Buffet, Golf Outings, Off Premise, Casual/Formal Dinner & Banquet style of service.
- Keeps staff focused and conscientious by incorporating incentives for superior service
- Effectively Plans & Executes Ladies Golf Tournaments, Luncheons & Benefit Events.
- Provided quality service at exclusive events, banquets, wedding receptions, dining and charities.
- Set up and executed functions for 10 - 1,600 guests.
Candidate Info
7
years in workforce
4
years at this job
Dining Room Manager
Assumed AGM responsibilities for Wolfgang Puck's elite fine-dining steakhouse in Las Vegas, annual rev. $14 million.
- Managed weekly operational cost sheet for restaurant, tracking spending vs. budget for all departments.
- Responsible for weekly scheduling for all servers, bartenders, runners, hostesses and back bussers.
- Maintained Daily FOH Labor Calculator, tracking and regulating daily FOH labor in accordance with corporate monthly labor cost budget parameters.
- In charge of bi-weekly payroll for all FOH staff (50 employees).
- Compiled monthly Front Server Rankings, including server check averages, sales by department and sales per labor hour. Coached and counseled individual servers on sales strengths and weaknesses.
- Promoted to Hiring Manager, responsible for interviewing all new FOH applicants and processing all new FOH hires.
- Responsible for all bi-weekly liquor, beer and non-al purchase orders.
- Managed daily FOH staff line-up, covering necessary instruction and education concerning fine-dining service and beverage, menu and company knowledge. Assisted Sommelier Christine Barr in staff wine training and tests.
- Floor management of Wolfgang Puck's premier fine-dining restaurant in Las Vegas, catering to an elite and celebrity clientele.
Candidate Info
12
years in workforce
1
year at this job
BS
Culinary Arts Management
Dining Room Manager
Selects and leads team of trainers in all FOH departments equal to 10% of total staff
- Leads training program for up to 130 front and back of house employees. Provides on-going training for quarterly menu changes. Implemented new corporate training program
- Motivates employees, achieving #1 in company for rewards card sales for 7 months running
- Prepares and submits corporate paperwork accurately and on time including payroll records, daily sales summary reports and petty cash reimbursement forms
- Performs daily inspections to ensure regulatory and legal compliance
- Ensures high quality customer service and satisfaction, effectively resolving concerns
- Prepares labor schedules to maximize cost control. Adjusts staffing levels according to sales volume projections and customer flow
- Completed Landry's Manager-In-Training program
Candidate Info
9
years in workforce
1
year at this job
BA
Hospitality Management
MA
Public Adminstration
MA
Human Resource Management
Dining Room Manager
- I was promoted into this position after only working with the company for 3 months
- Schedule a staff of 40 on a weekly basis to ensure that, we as a team, are on track to accomplishing our weekly objectives as well as the business demands
- Successfully created and implemented a new meal prepping program to save time on daily prep and as result, my labor budget decreased by 30%
- Reduced employee turnover rate by 15% through implementation of new incentive programs and monthly sponsored company lunches
- Developed a solid internal and external compliance audit filing system which was a result of great recordkeeping and checking and balancing procedures put in place
Candidate Info
23
years in workforce
6
years at this job
Head Dining Room Manager
- Managed over 40 employees on a continuous basis, but would provide support and direction to up to 25 employees at one time
- Maintained a log of daily activities which included the attendance and performance of all employees
- Attended weekly management meetings to discuss the progression of our staff, sales, and customer service
- Prepared weekly schedule that included servers, hostesses, cashiers, bartenders and to go staff
- Responsible for individual and team safety
Candidate Info
10
years in workforce
6
years at this job
BS
Civil Engineering
Dining Room Manager
Supervise and manage at least 10 employees with over 200 guests per night on average.
- Promoted from Server to Dining Room Manager for local San Antonio country club, which serves around 1000 persons per week.
- Responded to and handled the different needs of the members at the club.
- I assist servers during overload situations, and sometimes I work as both a server and the floor
- Responsible for making sure restaurant has enough service staff.
- There are two sections within Sonterra and when other section is busy I manage staff from my section to assist other section; prioritizing our guests to make sure they are taken care of.
- Enforce the rules and regulations at work.
- Verify employee work status during the clock hours.
Candidate Info
15
years in workforce
3
years at this job
AA
Associate of Arts
BS
Parks Recreation And Tourism Management
Dining Room Manager
Oversee the maintenance of overall ambiance; lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitor food presentation and service
- Responsible for creating and coordinating weekly schedule for over 25 employees
- Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures
- Plan and adjust seasonal menus with Executive Chef
- Work directly with Special Events Coordinator to plan and execute events; weddings, graduations, corporate meetings, etc.
- Daily and weekly monitoring of individuals payroll status
Candidate Info
20
years in workforce
11
years at this job
BA
Computer Science
Dining Room Manager
- Supervise and train more than 12 employees on delivering quality customer service to residents at an assisted living facility; in charge of employee performance reviews and corrective action plans.
- Ensure that company stays within the allocated personnel budget when developing weekly schedule for staff.
- Prepare for quality control inspections by state and corporate entities by ensuring agency stays in compliance throughout the year.
- Responsible for conducting interviews and hiring new staff as needed.
Candidate Info
23
years in workforce
11
months at this job
BS
Business Management
Dining Room Manager
- Responsible for two dining rooms serving residents approximately 400meals daily
- Maintain payroll budget and scheduling for 35+ employees weekly
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Assess staffing needs, and recruit staff using methods such as online job boards or job fairs.
Dining Room Manager Resume Success Stories
