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Financial Aid Counselor Resume Samples
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Candidate Info
years in workforce
years at this job
Bachelor of Arts
Aacsb Accredited
Financial Aid Counselor
Analyzed over 70 financial aid accounts per month for accuracy, adhering to established state and federal regulations, policies and procedures.
- Determined and administered over $1.25 million in Title IV financial aid grants, and beyond $10 million in Title IV federal and state loans.
- Collaborated with four cross departmental teams to ensure enrollment goals were achieved.
- Streamlined financial aid processes and communications.
Candidate Info
years in workforce
years at this job
Management
Financial Aid Counselor
Advised students and families on financial aid options and presented financial plans to fund their education
- Teamed up with Admissions staff to package new students within forty-eight hours of financial aid appointment
- Conducted file review including - when required: verification, professional judgments, dependency overrides
- Calculated financial aid awards based on eligibility
- Analyzed student accounts and resolved delayed disbursements
- Managed private lending programs to expedite disbursements
- Assisted Director of Finance with Federal Work-Study program
Candidate Info
years in workforce
years at this job
Psychology
Financial Aid Counselor
Responsible for counseling students and parents regarding various types of Financial Aid programs.
- Responsible for packaged and awarded students, utilizing Banner / Image now software.
- Participated in Financial Aid training seminars and workshops.
- Verified select students applications and corrections.
- Supervised student workers and civil service employees
- Scheduled appointments for potential students and respond to student's inquiries via phone & email.
- Provided assistance to other departments as well as perform other duties as assigned by the Financial Aid Director and Coordinator.
Candidate Info
years in workforce
years at this job
Student Affairs
Juris Doctor
Financial Aid Counselor
Planned for and analyzed the disbursement of funds for the Schools of Pharmacy and Social Work
- Assisted in debt management counseling and entrance and exit interview sessions
- Created and delivered presentations
- Certified Federal Stafford and Private Loans
- Troubleshot SCT Banner awarding/processing/disbursement problems
- Created, revised and edited office newsletters and web site content
- Assisted in the supervision of front office staff and provided guidance and training to new counselors
- Counseled students and their families
Candidate Info
years in workforce
months at this job
Customer Service
Finance
Financial Aid Counselor
Proactively provides information and assist students in making the best decisions to maintain their tuition payments so they can achieve their goal of college graduation.
- Counseling students through the financial aid and private loans application process.
- Performed soft collections on delinquent account balances.
- Reduced and maintained A/R percentage below the campus goal of 10% to less than 5%
- Directly responsible for raising the New Student Retention (NSR) percentage above the campus goal of 75% to 85% for corporate reimbursement and cash students
Candidate Info
years in workforce
years at this job
Business Management
Financial Aid Counselor
- Counseled 2,500 + students about federal, state, and institutional aid
- Balanced a $2 million HOPE fund
- Conducted and presented financial aid seminars for students, parents, and faculty and staff
- Interpreted and adhered to all rules, regulations, and policies regarding scholarships
- Evaluated applications and notified applicants of aid eligibility
Candidate Info
years in workforce
years at this job
Liberal Arts
Human Relationships & Sexuality
Financial Aid Counselor
Handled an average of 80 phone queue calls per day, and achieved a 98% customer service satisfaction rating
- Accurately documented customer interactions and financial transactions, ensuring strict confidentiality with sensitive customer information
- Assisted students with the academic and financial aid application and documentation process
- Assisted with complex processes such as tax verification
- Resolved customer grievances with attention to detail and de-escalation techniques
Candidate Info
years in workforce
years at this job
Humanities And Sciences
Health Services Administration
Master of Arts
Financial Aid Counselor
Advised incoming and continuing graduate and medical school students with financial aid eligibility.
- Educated students and parents on their rights and responsibilities of loan and debt management under federal guidelines.
- Maintained lines of communication with faculty and administrative offices.
- Assisted the Director with the preparation of academic year budgets, recruitment and retention of staff.
- Supervised support staff.
- Created and maintained database of files and records.
Candidate Info
years in workforce
years at this job
Psychology
Management, Human Resources Specialization
Financial Aid Counselor
Engaged in direct contact with students and parents in person, by phone or via email
- Interviewed and counseled students and parents on federal and state rules and regulations pertaining to the financial aid programs and services
- Processed financial aid applications, applied federal and state rules and regulations, and determined eligibility for federal, state, and institutional aid
- Conducted financial aid presentations, on and off campus
- Served as the Federal Work Study Liaison, determined student eligibility, advised students and employers on how to obtain Federal Work Study positions, reviewed departmental job descriptions, processed reimbursement requests for departments
- Served on Satisfactory Academic Progress Appeal Committee, reviewed appeals for reinstatement of financial aid, prepared and distributed written materials, notified students of committee decisions, updated student accounts
Candidate Info
years in workforce
years at this job
Political Science/minor
School And Guidance Counseling
Financial Aid Counselor/scholarship Coordinator
- Prepared financial aid packages according to caseload assignment, determined eligibility following university, state, and federal requirements
- Designed and coordinated the new electronic endowment scholarship application process
- Increased endowment applications to over 200 applications
- Managed accounts for scholarship monies ranging up to $200,000
- Customized financial aid packages to fit the individual needs of families
- Featured in the [company name] news press release on April 2009 for customer service and financial aid assistance
Candidate Info
years in workforce
months at this job
Accounting
Master of Arts
Financial Aid Counselor
Fulfill the responsibilities of the Financial Aid Specialist
- Created financial aid award packages for students
- Reconciled grants, scholarships, loans, and Federal Work Study award amounts
- Organized two FAFSA Completion Nights a year for approximately 30 people each
- Hired and monitored over 15 work study students per semester
- Counseled and advised students about their financial aid eligibility
- Completed verifications
- Worked with faculty, coaches, and other colleagues to coordinate institutional aid programs
Candidate Info
years in workforce
years at this job
International Studies
Strategy And Leadership
Financial Aid Counselor
Counseled students/families on financial aid programs and policies
- Reviewed and processed financial aid awards in accordance with federal, state and institutional regulations
- Acted as liaison between the Office of Financial Aid and NYU's Graduate and Undergraduate Colleges in order to process and expedite students' concerns or problems
- Performed in-depth verification as part of the quality assurance programs
- Reviewed, updated, and wrote policy and procedures documents
- Assumed leadership position and supervised team of 6 during key periods
Candidate Info
years in workforce
month at this job
Computer Science/business Administration
Juris Doctor
Financial Aid Counselor
- Educated students and families, in one-on-one and small group meetings, on funding a college education
- Compiled standard operating policies and procedures manual for the Office of Student Financial Aid
- Evaluated and verified approximately 33% of students' files for accuracy and completion
- Coordinated new application system for endowed scholarships to accommodate more than 200 applicants
Candidate Info
years in workforce
years at this job
International Studies
Financial Aid Counselor
- Managed Loan Repayment Assistance Program (LRAP), providing $2.5 million/year in financial assistance to 225 alumni in public service careers.
- Advised hundreds of students on federal, private, and NYU financial aid programs and policies.
- Coordinated design and production of Law School financial aid materials.
- Determined need-based grant awards.
Candidate Info
years in workforce
years at this job
Communication
Financial Aid Counselor
Maintained and installed financial aid programs (EDExpress, Edconnect) for financial aid records according to Department of Education
- Sent manual letters and notification of student's progress and reviewed and awarded all verification files.
- First experience working in an Enrollment Services environment and implemented admission training for the financial aid staff.
- Assisted students with registration process
- Coordinated/Awarded the work-study program