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Credit And Collections Manager Resume Samples
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0-5 years of experience
Collected $1.8 million in over and $800,000 in under 120 days past due revenue in 2008
- Collected $334,000 in over and $2 million in under 120 days past due revenue in 2009
- Brought receivables to a consistent 75 day and below collection timeframe
- Worked closely with collection agencies to ensure a minimal loss of revenue
- Worked directly with the Affiliate Manager to ensure all billing issues were resolved
0-5 years of experience
- Leader of a team of 10 credit and collection associates
- A/R Portfolio of $280M with 1,900 active accounts
- Lead re-implementation of Dun & Bradstreet DNBi risk management platform
- Updated all job descriptions for the department
- Implemented first ever level of authority matrix and received SVP approval
- Implemented streamlined process for account and credit limit reviews
0-5 years of experience
Review, establish and process credit terms and applications for assigned customers, working with marginal accounts to secure terms
- Review accounts receivable reports to ascertain status of collections and balances outstanding.
- Evaluate effectiveness of current collection policies and procedures
- Assist accounting in cash application accuracy and procedural changes
- Oversee the process of stop payment request and reissue of new payroll checks.
- Implemented alternative recommendations to reduce risk or loss.
- Handle all credit card acceptance and approval program. Business to Business distribution
- Responsible for all collection activities, billing, accounts receivables, such as handling of all cash postings and follow-up with attorneys or outside collection agencies regarding legal activities
0-5 years of experience
Oversee 32 million dollars in receivables comprised of more than 5700 active accounts.
- Analyze information gathered from diverse sources to determine credit terms and approve orders for large volume accounts as well as new accounts.
- Determine which accounts will be turned over to outside collection agencies; maintain the monthly bad debt reserve.
- Manage and coach Asst. Credit Manager
- Responsible for up-dated Credit Procedures manual as changes occur
- Advise as well as coach 30 + Sales people in the area of their Accounts Receivable.
- Research deductions and claims via communication with the customers and appropriate internal departments to reconcile customer accounts
- Attend monthly meetings for NACM (New England Association of Credit Managers)
- Manage all key accounts
- Work directly with Accounts Receivable Supervisor on process of cash application to insure both departments are complimenting each other.
0-5 years of experience
- Manage the credit and collections functions in Puerto Rico and the Caribbean.
- Revise and approve customers orders
- Investigate the credit applications, evaluate customer’s financial condition and determine credit worthiness.
- Performed the new accounts establishment and verified the cash receipts application process to ensure effectiveness.
- Review customers’ deductions to ensure reimbursement or adjustment of claims to ensure the aging accuracy.
- Established a system to coordinate and monitor collections
- Process statements to achieve reduction of past due balances.
- Implement improvements to procedures
- Maintain close contact with customers’ key personnel to resolve collection matters significantly avoiding bad debts.
- Anticipated and prioritized specific tasks and enlisted the commitment of sales and management.
0-5 years of experience
- Implemented Shared Service Center in Boise
- Implemented SAP configuration for FI and SD best practice for Shared Service
- Constructed Credit and Collection department in shared service
- Partner with colleagues to develop processes/systems that achieve cost savings
- Prepare and present monthly/quarterly business review to leadership
- Manage process transitions/implementations across multiple functions
- Recognize areas of opportunity in the ITC cycle to improve accuracy and performance
- Motivate and influence operational teams to achieve results
- Create, monitor and report KPIs to senior leadership
- Provide oversight and visibility into ITC AR operations across teams
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