Telecommunications Technician IV
Install, configure, test, maintain, and support layer 2/3 equipment, Intra-city 5.8GHz Microwave links, Comtech 570L Modems, Comtech TURBO IP products, 2.4/3.8M C-Band VSAT equipment and related services.
- Monitor, identify, diagnose, document, and resolve Satellite link and network related problems.
- Assist in creating and maintaining comprehensive procedure/process documentation for all supported network locations.
- Perform link budget calculations and frequency layout documents for all VSAT terminals.
- Coordinated daily maintenance and routine configuration updates of network all hardware.
- Ensured the customer network was operating at optimal efficiency, took corrective measures as needed to maximize customer availability.
- Provided technical assistance and mentoring to project team members to ensure a more cohesive and efficient team environment.