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10+ years of experience
Maintained on-going software support and training for over 100 staff with use of OTRS ticketing system and FIT Technologies ticketing system
- Developed and processed reports on request of staff and manager using SQL Report Builder 3.0
- Monitored and maintained data elements in SQL in-house built database system
- Improved reporting quality for state of Ohio reports by reviewing staff case notes, data entry errors and language issues
- Worked with departments on improving database functionality to improve data entry and reporting issues
0-5 years of experience
Managed and traveled nationwide building and maintaining relationships with vendors, partners and clients for the nation’s largest real property SQL database
- Worked closely with executive leadership and legal to establish new vendor contracts, SLA monitoring and contract strategy
- Tracked an $11 million department budget
- Acted as Project Manager for the Data Expansion Project, which increased the geographical footprint of the company’s product offering by 10%
- Provided data subject matter expert support to 3 separate sales teams for business development opportunities
- Mentored SQL data analysts and provided subject matter expert support to various teams company-wide
10+ years of experience
Supported Parts Control Engineers and Component Engineering Specialists in Components Engineering. Maintained ACCESS databases for parts management, providing guidance and assistance to various departments for tracking source control documents, parts and drawings. Compliance requirements met according to Northrop Grumman procedures by enforcing correct use of forms
- Assisted team in completion and timely delivery of key DoD program product; recognized with team letter of accomplishment.
- Decreased cycle time by 60% and parts delivery by creating efficient routing process for Vendor Engineering Change Notices.
- Shortened process request time 80% by re-designing forms to capture pertinent information for engineers to create documents.
- Enhanced visibility by 20%, enabling engineers to view pertinent data in several ACCESS databases.
- Provided technical support to engineers to create/correct various forms/documents for multiple programs, buyers and vendors using ACCESS and EXCEL.
- Supplied tracking numbers for all document tracking within the department including requisition notices, vendor change notices, etc. to ensure record integrity.
- Streamlined and enforced a detailed process to maintain data integrity and mandate usage of proper forms and reference tracking numbers; verified documentation for accuracy and completeness; received recognition for contributions.
- Liaison between engineering specialists and vendors regarding customer information/documentation.
- Received elevated levels of responsibility throughout career.
0-5 years of experience
Maintained configuration control of Type II Modification’s as needed for multiple airframe and equipment.
- Utilized IMDS to properly identify aircraft and track current operational workflow in the maintenance process.
- Accomplished all reports dealing with T-2 modification of assigned aircraft assigned to depot for modification.
- Monitored all time changes and aircraft inspections (scheduled and non-scheduled) of assets assigned.
- Managed aircraft jacket files of all assigned aircraft while they were assigned to Edwards AFB.
0-5 years of experience
Naval Aeronautical Engineering Service Command
- Validated technical data relative to compliance of Contractor’s verification processes.
- Conducted technical publication evaluations and reports of equipment/weapons manufactured by contractors/vendors to DOD requirements.
- Scheduled and chaired meetings, inspected technical data, discussed milestones, contract coverage, and weapon system maintenance plans.
- Trained over 25+ technical writers, in DOD and Navy style, format and content data requirements.
- Achieved $1.2M in cost savings by discovering critical Technical Publication discrepancies that would have been costly if implemented into the fleet prematurely.
0-5 years of experience
Analyze raw data from engineering reports, piping plans, work orders, CAD drawings, GPS points and survey team notes for use in updating company gas pipeline maps and engineering drawings.
- Develop and maintain alignment sheet maps of gas pipes using ArcGIS, CAD and PODS software systems for field crews and the DOT.
- Maintain contact with land department, district managers and field survey crews in 14 States to ensure quality control and regulatory compliance.
- Attended ESRI conference 2011
- ArcMap 10 training
- Wrote, directed and edited video for companywide new hires “Typewriters to Touchpads” presentation.
6-10 years of experience
Developed, managed and/or implemented provider, hospital, pharmacy and/or ancillary networks and/or managed/maintained associated data. Interpreted complex analyses and reports for claims and networks which included reviewing claims, financial results, cycles, patterns and underlying issues.
- Facilitated the continuous progress of provider network integration of Facets, PIMS, and Computrak for the Great West and Cigna networks, whereby transitioning all data to one system, CPF/PWB.
- Identified, researched, and resolved issues and trends that assured data integrity/accessibility, eliminated analytical and data inconsistencies, and reduced workload.
- Continuously met departmental standards for speed and accuracy, thereby saving time and duplicate efforts.
- Acted as a market expert for matrix partners and vendors.
0-5 years of experience
Abstracted and entered data for cardiac, pulmonary, and vascular patients and Get With the Guidelines Heart Failure
- Performed and interpreted trends in Premier Reporting
- Collaborated in multi-disciplinary performance improvement meetings
- Abstracted and entered data for submission to Medicare and Joint Commission
- Trained and educated data abstractors in various departments
- Abstracted data for research projects
0-5 years of experience
Assisted new clients in the on-boarding process for the real-time Market Map Feed product
- Led weekly client calls and maintained spreadsheets on old bugs, bug fixes proposed and new issues discovered
- Worked with internal teams/external clients to resolve real-time MM Feed issues, displaying a sense of urgency and professionalism
- Worked with internal development/product teams on bug fixes/enhancements
- Led QA efforts to validate bug fixes and worked with clients on UATs
- Trained new associates in all aspects of supporting the real-time MM Feed product
- Created close to 50 new documents to support training of new associates. This will lead to almost 50% less time in training of new associates
- Worked on vendor mandated file upgrades
0-5 years of experience
Qualification Data cataloging and categorizing technical data records in accordance with archiving procedures.
- Facilitated new processes for analyzing documents while conforming to various programs and customers.
- Managed and organized database for processing metadata files of legacy data records.
- Collected and organized data to be uploaded into various systems.
- Analyzed data to include drawings, engineering change orders, and Bills of Material/parts lists for the AH-64.
- Updated performance metrics for presentation to management
- Extensive collaboration and communication with teammates to develop more efficient processes.
- Maintained diligence in safeguarding Boeing Propriety Information.
0-5 years of experience
Assessed cases to distinguish those with particular complexities and certain issues to escalate appropriately
- Booked-in cases from suppliers sending cases to DSS and coded events and drugs utilizing MedRA for cases to ensure correct forwarding to the relevant Therapeutic Area Terms and Licensing Group
- Developed and maintained expertise and knowledge for applicable corporate and global regulations
- Entered applicable information into the global safety database for initial, literature, and follow-up cases
- Monitored the DSS licensing mailbox, Migration and LGMB mailbox to ensure timely acceptance of Adverse Event reporters Perform data entry into databases when needed
- Participated in local, internal, and external safety projects and performed appropriate follow-up and ran validation and E2B validation checks to ensure quality of the reports
- Reviewed, ranked, verified, processed, and documented case-related information which includes event terms, validity, seriousness, timelines, certain scenarios, timelines, accuracy, and consistency in Argus Safety database
- Utilized SAP Business Intelligence to import migration cases
0-5 years of experience
Performed reliable and dependable configuration control for project libraries and building of software using PCMS (VAX), SCCS (UNIX), and Interleaf (VAX) for F-22 program, for development of mission planning software. Conducted Engineering Review Boards. Downloaded, maintained, and controlled software media consisting of diskettes and tapes. Performed auditing processes, including Software Engineering Institute Capability Maturity Model ([company name]).
- Effectively established/controlled baselines, provided detailed metrics for management meetings.
- Developed procedures/processes to build software, make tapes and/or generate other media, which enabled program to successfully deliver software ahead of schedule.
- Prepared effective Configuration/Data Management Plans, proposals, and budget contracted hours.
- Thoroughly protected files/documents against loss or improper handling in accordance procedures.
- Prepared subcontractor deliverable requirements listing in accordance with contractual requirements.
- Prepared detailed proposal responses, cost estimates, and estimates to complete a contract.
0-5 years of experience
- Provided oversight of Tools & Environments initiatives for the Navigation Airborne and Dispatch & Planning organizations including hardware and software inventory management
- Centralized procurement requests to improve order efficiencies and tool needs ($11K savings on Atlassian products); tied into overall ITS Roadmap for improved communication and related efficiencies
- Facilitated 2011 LRBP information gathering activities for NavAir including coordination of shared tools costs with Dispatch & Planning and Marine ($1300 savings on MacBook Pro devices for NavAir and D&P)
- Assessed and streamlined processes within NavAir related to project scoping and deployment readiness; prepared and facilitated training for rollout of new process
- Provided Software Configuration Management and Agile development process support
- Facilitated Change Control Board meetings; provided recommendation to streamline and improve this area
- Prepared and managed project documentation; investigated document management tools
- Resolved outstanding escrow issues including establishing new deposit accounts and beneficiary enrollments
- Supported facility management through design and implementation of an efficient process for internal moves within Rampart to reduce ITS involvement and eliminate cost
0-5 years of experience
Data Entry for all merchandising- related data (i.e., Purchase Orders, SKU setups, maintenance, copy SKU, vendor setup, retail/cost updates etc.).
- Assisted Global Product Merchants in special projects and initiatives.
- Reviewed all executed documents for changes/ amendments made by merchants.
- Sent changes to proper personnel for review and approval.
- Responsible for updating all store logs.
- Ensured fully executed documents included required documents and met company standards.
- Performed backup receptionist duties.
0-5 years of experience
Ensured that all operating systems are updated with the most current demographic information for all participating network providers.
- Reviewed contracts for language, and rate discrepancies.
- Verified that the proper signatures were on the contacts.
- Used provider’s contracted rate information to formulate reimbursement tables to ensure claims are paid accurately.
- Completed special projects as assigned in a timely fashion.
0-5 years of experience
Authored corrective action to data entry guidelines (DEG) and data handling guidelines (DHG) and assisting with the Data Management Plan.
- Revised Data Review Management Plan (DRMP) and Data Management Plan
- Created CTS query packages to run across Data Management Centers; created ad-hoc listing reports in InForm.
- Performed User Acceptance Testing (UAT) for InForm (EDC) within the UAT completion date per assigned test cases; reviewed UAT issues log, identified items to be corrected.
- Executed query development and validation in order to meet tight timelines.
- Performed and completed External Laboratory Data Error Remediation. Contacted External Data Vendor to request updates to their database per lab load issues.
- Worked with Team Members in a range of data management tasks in Excel spread sheets.
- Identified, owned, updated and tracked resolution of data issues on the appropriate Excel spreadsheets.
0-5 years of experience
Trained individuals on how to update cemetery records and pictures for cemetery correction.
- Cross-referenced information to ensure 100% accuracy.
- Created training manuals for data management of Arlington National Cemetery.
- Assisted with taking pictures of grave markers.
- Analyzed human data entry errors and researched 100% accountability for discrepancies.
- Entered metadata into the Arlington National Cemetery database to update information.
- Performed numerous tasks at once, prioritized projects, and meet major deadlines for supervisor.
- Provided strong oral and written communication, leadership, and presentation skills.
- Trained individuals on office tasks and projects.
- Assembled and Prepared meetings/presentation materials.
0-5 years of experience
- Utilized IBM Maximo system for SAP to maximize the value of GMI Supply Chain data assets and achieved integration of 32 plants from stand-alone SAP systems into a global SAP system resulting in $20 million in savings.
- Collaborated with plant engineers to standardize parts ensuring form, fit and function.
- Managed new part requests by analyzing suppliers’ resources meeting company initiative to reduce inventory and maximize discounts.
- Mentored customers integrating Maximo maintenance software ensuring expectation are met.
- Managed training documentation to ensure compliance with corporate standards.
0-5 years of experience
- Designed and implemented performance metrics essential to the evaluation and achievement of goals for twelve critical business functions
- Adopted enabling technologies used to streamline document collection into a relational database for document organization, high-speed search and retrieval
- Conducted 150 corporate seminars detailing [company name]’s data & document management processes, procedures, and protocols and provided process and standards orientation to educate and develop new employees
- Sponsored and helped create more than 25 initiatives necessary to improve optimization of organizational resources
- Integrated inter-disciplinary systems throughout [company name] Government Group (FGG) to ensure files and records were captured, stored and organized according to exacting government standards
- Provided lead role on Procurement Team charged with evaluation, process design, and approval of purchase orders according to DCAA and DCMA standards
0-5 years of experience
Coordination of the collection, maintenance, analysis and distribution of administrative information used to produce reports and special project reports which required analysis and comparison.
- Created client invoices.
- Performed QA/QC reviews of project worksheets (PWs) for clients which were subsequently passed along to FEMA; responsible for ensuring accuracy, completeness, and standard adherence for PWs
- Provided policy guidance to clients within Ocean County, NJ affected by Hurricane Sandy (DR 4086)
0-5 years of experience
Coordinated the maintenance of the Medical Manager System: Maintained system data files, troubleshot system problems, trained end users, optimized work flows as related to use of Medical Manager Management system.
- System Administration: Set-up and maintained user defined tables. Maintained regular reporting functions such as daily post, insurance processing, and daily clinic schedules. Set-up and maintained appropriate documentation of key billing and scheduling functions.
- Troubleshooting/Resource to end user: Acted as key contact with vendor regarding system functions. Triaged end user problems by accessing appropriate vendor and/or provide training as necessary.
- Application Support: Demonstrated a thorough understanding of physician billing and outpatient clinic processes to optimize use of the Medical Manager Management system.
- Resolved delinquent payment issues of complex (high dollar and specialty) accounts.
- Investigated and evaluated patient account records, medical records and bills, billing and reimbursement regulations.
- Analyzed each account and used independent judgment in deciding how best to proceed with follow-up to optimize reimbursement.
- Negotiated financial arrangements and individual contracts with third-party payers.
- Re-billed, transferred payments, requested funds or adjusted misapplied payments as needed.
0-5 years of experience
Primary data-mining specialist for enrollment management team including data collection, analysis, modeling, and interpretation. Analyzed current processes and planned, designed, and deployed solutions to provide necessary data through automation and set procedures.
- Created comprehensive application report system with relevant marketing data for admissions.
- Oversaw development of fully functional web-site for information dispersal and data requests.
- Created customer contact application for tracking Counselor contacts with students enabling more streamlined and user-friendly method of maintaining contact information.
0-5 years of experience
Developed, managed and/or implemented provider, hospital, pharmacy and/or ancillary networks and/or managed/maintained associated data. Interpreted complex analyses and reports for claims and networks which included reviewing claims, financial results, cycles, patterns and underlying issues.
- Facilitated the continuous progress of provider network integration of Facets, PIMS, and Computrak for the Great West and Cigna networks, whereby transitioning all data to one system, CPF/PWB.
- Researched, identified, and resolved issues and trends that assured data integrity/accessibility, eliminated analytical and data inconsistencies, and reduced workload.
- Monitored and tracked PTO for departments.
- Coached and encouraged employees to be their best, to improve performance and to meet departmental and organizational goals.
- Acted as a market expert for matrix partners and vendors.
- Educated and informed employees of new procedures and organizational metrics.
- Ensured employee engagement by nurturing commitment, motivation and productivity by providing meaningful employee feedback.
- Proactively monitored the accuracy of provider data, and instituted regular audit processes to continuously improve data integrity.
6-10 years of experience
Processed and posted [company name] and manual payroll checks to member’s accounts.
- Ensured rejected [company name] transactions were researched, corrected, and resubmitted quickly.
- Prepared, adjusted and distributed a variety of reports/files (weekly/periodic/monthly)
- Scanned applications for new members, kept SQL report updated.
- Updated the certificate and the share rate tables, and parameters within the DataSafe system.
- Input new products in our system, and created and maintained structured Query Language (SQL) reports.
- Provided new Employees with authorizations to operate our systems.
- Assisted the Asset Recovery department with our Spanish Speaking members.
- Managed projects such as account conversions, fee reversals and closed inactive accounts.
- Assisted in updating procedure manuals and recommended changes.
0-5 years of experience
Researched and resolved provider’s claims/ rates issues for claim’s payment
- Entered provider’s contracted rate information in various databases to support claims payment
- Proof checked credentialing documents to assure credentialing was completed
- Managed, organized, and assured the processing of Medicaid/Medicare claims
- Collaborated with claims department to resolve data integrity issues
0-5 years of experience
Responsible for marketing leads data segmentation and analysis for campaigns and projects for the marketing and sales areas.
- Performed querying, reporting, and ad hoc analytic tasks to support the daily operations of marketing.
- Innovated and maintained partner and competitor key fields reference databases.
- Assisted with automation and integration of data or marketing applications.
0-5 years of experience
Peruse several reports daily to ensure all orders were assigned to the correct Account Manager.
- Review all Amazon orders to ensure they were split between the Enterprise and Commercial Teams.
- Monitored all month/quarter end orders, provided by Account Managers, to ensure proper crediting.
- Partnered with Customer Service regarding orders on hold.
0-5 years of experience
Maintained working knowledge of software applications consistent with Social Security Administration guidelines
- Recruited medical providers throughout the state and assembled orientation packets for potential consultants for the disability program
- Processed requests and established availability of various private interpretation agencies contracted to provide service to DAS claimants
- Electronically assigned cases to medical consultants for feedback on orientation provide
0-5 years of experience
Management Specialist (review, enter, revise data in the Bloomberg system)
- Focused on German companies specifically.
- Identified significant anomalies (usually one-time occurrences) in both quarterly and annual reports that skewed a company’s financial results.
- This created more transparency in the financial reports by highlighting and explaining these irregular events (e.g. a strike, a flood, a reorganization).
0-5 years of experience
Verified transportation mileage reimbursement forms for individuals; cut checks for gas reimbursement
- Entered approximately 300-400 trips in AS400
- Skilled at using AS400
- Recommended and implemented change from paper to utilizing computer files for all documentation
- Scan vendor documents and saved in appropriate drives; filed paper documents
- Contacted vendors concerning incorrect mileage forms explaining issues and how to correct
6-10 years of experience
Provided archive and current monetary data using micro fiche and microfilm.
- Responded to 75+ incoming inquiries from internal and external clients regarding asset verifications, clerical requests, monetary requests, brokerage services.
- Based on expertise, selected to provide on-the-job training for new associates to research check information.
- Documented and maintained inventory of check data from financial institutions.
0-5 years of experience
Data Management
- Provided education for providers and provider offices to ensure data accuracy and thorough understanding of managed care protocol.
- Developed, maintained, and implemented policies and procedures for ensuring the security and integrity of databases and software applications.
- Developed and produced both routine and special reports for staff as needed in a timely and accurate manner.
0-5 years of experience
Ensured the accuracy and completeness of data entered and maintained in the data maintained in the data management software applications FileNet and Kofax 8.0
- Served as the lead in the implementation of DCHR’s electronic document processing, retrieval, and distribution system File Net. Prepared support documentation and training materials for end users and trained DCHR community in utilizing both systems. Operated data capture technology to import digitized documents using OCR technology into Kofax document processing system. Identified and classified electronic content according to characteristics such as security level, function and metadata. Implemented scanning and other automated data entry procedures.
- Established procedures to support and facilitate effective data collections, system usage, data extraction, reporting, data exchange and data transfer.
- Assisted CLA, PPA and OCTO in determining document management policies to facilitate efficient, legal and secure access to electronic content. Prepared and maintained daily user productivity, status summer and overall analysis reports within Kofax to provide to upper management. Proposed recommendation for improving content management, system capabilities, next step initiatives, and future projects involving upgrading and altering FileNet and Kofax. Worked as part of a project team to coordinate database development and determine project scopes and limitations. Met with POC’s from OCTO, DCPS and other SME’s to investigate unclear, conflicting, incomplete or invalid information.
- Provided assistance and direction to DCHR end-users in support of maintenance and retention of employee data within FileNet.
- Served as the lead on FileNet and provided first-line support for internal and external entities retrieving and requesting digitized OPFs. Worked alongside the [company name] team to ensure scanning efficiency, filing accuracy, and quality assurance on data processing. Served as the technical lead on any issues involving Kofax user issues, FileNet access and privileges, and all issues surrounding the current state of both systems. Ensured all physical data file and documents were stored, organized and maintained in accordance with best practice storage systems, protocols and project objectives.
0-5 years of experience
Supported the development of local market research tools known as Simmons Local and Autoexpert, which enable marketers to target and understand their consumers on a local and national level
- Worked with client strategists and technical personnel to resolve data issues with production of both in house applications
- Developed these products through analysis of data directly received from Nielsen and the National Consumer Study
- Analyzed Shopper Insights market research with a focus on in-store and near-store behavior and experiences of retailers such as Walmart, Target, Macy’s, Home Depot
- Verified market research data from the National Consumer Study on a daily basis
- Once completed, took ownership of these products, processing data for clients
- Monitored the daily production environment to ensure timely completion of batch jobs
6-10 years of experience
Served as main point of contact for the department, offering resolutions to concerns involving the configuration of the C-17 aircraft and the Pratt and Whitney engines.
- Assumed full accountability for validation of the departments’ quality records, while updating and maintaining the Boeing and USAF databases, outlining the status of the C-17 fleet, as well as developing and presenting an updated status of data to the department leadership.
- Conceptualized and conducted required audits on information on systems to identify the amount of reconciliation to ensure high quality of information within the data systems.
- Closely worked with internal and external customers, Integrated Product Teams (IPT), supplier personnel, and USAF teammates.
- Produce and maintain the configuration management processes and procedures which explain personal duties while also acting as a secondary source of review for coalescing department processes.
- Travel to supplier or customer sites, in support to the Configuration Management Working Groups (CMWG) or supplier audits, as necessary.
- Received numerous service awards (5, 10, 15, 20, 25 Service Awards) in recognition of outstanding work accomplishments, attendance, and work ethic.
0-5 years of experience
Responsible for the accurate and timely entry of employee related data in SAP Master Data
- Created and maintained Business Process Manuals and Service Level Agreements
- Maintain organizational data and structures for each of Sunbelt’s 13 business units
- Update Manager Self Service (MSS) information (creating reviews, managing review dates and employer accessibility, etc.) for all business units
- Developed productive working relationships with various HR contacts at each Business Unit
- Learned Business Unit specific rules/state tax laws
- Chosen to be a part of the Forms Automation team, which is responsible for streamlining data from Business Units to automatically upload in SAP Master Data
- Responsible for running advanced reports through Ad Hoc Query and Wage Type reporter
- Attend Advanced Excel and HR/Payroll Law training classes each year
- Chosen as an Office 365 Champion for our corporate office, tasked with training and assisting various departments on the new Office 365 upgrade
0-5 years of experience
- Assisted with production of weekly and quarterly summary spreadsheet reports
- Maintained, reported, updated, and acknowledged any discrepancies within daily repository tracking log
- Distributed emails regarding troubleshoot uploaded data onto Army Knowledge Online (AKO) database
- Non-encrypted, analyzed, and processed data on a daily basis from database for various service members’ providers/technicians/civilian and military requestors (within 24-hour timeframe) of traumatic brain injuries for post-deployed service members
- Provided assistance for Automated Neuropsychological Assessment Metric (ANAM) helpdesk
- Retrieved, compared, and deleted duplications of data, and resetting returned oversea laptops before resubmitting to new service member locations
- Responded to Microsoft Outlook “Special Request†box within a 48-hour timeframe, and other various “special-handling†labels whenever required
0-5 years of experience
- Developed and maintained twenty nine software applications.
- Developed for and administrated the Telemarketing Database and numerous custom databases.
- Managed and made purchasing decisions for servers, workstations and software.
- SQL Development, reporting and data gathering for telemarketing, direct mail and email purposes.
- Managed and implemented Group Policies and Active Directory permissions.
- Communicated with vendors and end users to meet technology goals.
- Created emails, flash presentations and flash movies which were sent to CMU alumni.
0-5 years of experience
Analyzed, corrected and formatted seismic navigation data to create GIS maps to support Multi-Client group, both marketing and professional staff
- Cut orders for clients of Time and Depth data in multiple formats
- Maintained work order log, multiple spreadsheets and company binders for accounting compliance, following after-sales and internal use by CGG processing teams
- Maintained navigation and support data on server such as Bin Centers, Maps, Load Sheets, Pre-Plots, Fold Plots, final reports, etc.
- Acted as liaison with client companies, insuring their receipt of and satisfaction with data received
- Supervised workflow with contractor cutting datato shipment and delivery to clients
10+ years of experience
Promoted in 1993 to maintain client investment accounts and accounts receivable.
- Processed quarterly fee bills.
- Maintained account receivables using Peachtree accounting.
- Processed the opening of all new accounts, including the delivery of assets.
- Prepared monthly and quarterly reports for clients and CPA’s.
- Processed corporate actions.
6-10 years of experience
Opened, updated, and closed accounts for new and existing clients in Global Plus
- Participated in the testing process of software new releases
- Worked closely with IT on any identified reporting issues
- Responded to ad hoc queries in a timely and efficient manner
- Certified tax documents in Masterfiles
- Worked simultaneously on several projects ensuring that accuracy and deadlines are met
- Accountable for preparation and delivery of all metrics weekly, biweekly, monthly
10+ years of experience
Manage special projects within the unit, including prioritizing, distributing work, keeping records and keeping management informed of progress as well as outcome
- Acted as the (Interim)Supervisor for the team of 5, held Team Meetings, handling complex questions, issues, worked on Systems enchancements projects.
- Research information regarding contracts, complex inquiries, develop solutions and communicate outcomes by telephone and in writing
- Ensure that all changes are made within operational guidelines
- Provided setup for EFT/ERA for the providers
- Record daily activities using electronic and manual systems as directed
- Provide consultation and information to area offices regarding the composition of the provider Network or specific provider statuses.
- Research and resolve provider claims issues and ensures systems are updated within timely manner
0-5 years of experience
Approved and added new providers to the system used
- Received eligibility changes from call center and updated eligibility request
- Entered Pick up and Drop off times and signatures from vendor trip sheets
- Applied good judgment when faced with unusual situations
- Made changes in AS400 systems
0-5 years of experience
Maintained and managed an Epic EHR database of 7,400 external healthcare providers.
- Queried Epic EHR database to obtain updated list of external physicians.
- Contacted 30+ healthcare providers daily to verify practice information, NPI numbers, degrees, affiliations, etc.
- Worked in tandem with IT help desk to ensure that referring providers were correctly entered into RightFax server and in Epic EHR.
- Produced statistical reports using Excel on the integrity of server data.
- Communicated with management regarding different methods of verification to identify the most efficient approaches.
- Updated credentialing application templates within the Cactus software program using Crystal Reports.
- Received training and mentorship in SQL, Crystal Reports, MS Access and Epic EHR.
- Maintained ongoing professional relationships with external physician offices for three years.
0-5 years of experience
Escort non-clearance workers/visitors in Buildings 1510, 1530 1500, 1490, and 180
- Ensure visitors remain in permitted areas
- Assist with distributing visitor/escort badges
- Scan various types of media in the Integrated Warfare Systems Laboratory (IWSL) Media Library
- Assist at access control desks
- Check daily to ensure no media is left unattended in 1510 labs
- Ensure all necessary doors to labs are secure and vaults are locked and signed off daily
Data Systems Administration Cover Letter Examples
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Data Management Specialist
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
