Responsibilities include operation and technical support of data servers, hardware, and network in support of 24 x 7 Secure Global Network Operations Center (NOC) that supports 124k BFT platforms on two networks for the U.S. Army and Marine Corps.
- Directs day to day operations for group of System Administrators through assignment of specific tasks and duties to individuals in support of the warfighter.
- Manages and develops new employees assigned to shift. Responsibilities include but are not limited to: goal setting, training, career planning, and on job development. Provided regular feedback as well as written evaluations to measure and track progress.
- Developed process improvements and other enhancements that improve operational efficiency as well as ensure data security.
- Promoted to Shift Lead October 2013.