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Stewardess Duties and Responsibilities

In order to successfully facilitate safe and comfortable air travel, a Stewardess performs many different tasks. We analyzed job listings for Stewardesses in order to identify these core duties and responsibilities.

Maintain Interior Cabin The Stewardess maintains the cabin while the flight is in operation, helping to fix any problems with parts of the plane such as seat issues, restocking bathroom supplies and operating the inflight entertainment systems.

Assist with Boarding Stewardesses run and assist with the boarding process. They call passengers onto the plane and ensure the process is orderly and rapid in order to meet takeoff times. They help passengers find their seats and assist with any special requests or needs during the boarding process.

Prepare Cabin for Takeoff and Landing In order to assist the pilots with the takeoff and landing process, the stewardess makes sure that all passengers are safely seated according to rules and regulations. They communicate all safety information, rules and regulations to passengers before takeoff, and ensure that they remain compliant throughout the flight. They then assist with the timely and orderly de-boarding of the plane.

Serve Food and Beverages Throughout the flight, the Stewardess services the cabin by offering passengers beverages, light snacks and meals. They both prepare and serve food and beverages, and they respond to special or additional requests if they are able.


Stewardess Skills

Stewardesses are great communicators, who have a focus on customer service. When circumstances warrant, however, they assume an authoritative role to ensure order and safety in an aircraft's cabin. In addition to these general skills and traits, employers are seeking Stewardesses with the following skills and qualifications. Core skills: Based on job listings we looked at, employers want Stewardesses with these core skills. If you want to work as a Stewardess, focus on the following.
  • Holding a valid passport and ability to travel internationally
  • Meeting height and weight requirements for use and operation of airplane facilities
  • Being able to pass an extensive background check
  • Demonstrating ability to work highly flexible schedule
  • Being able to attend and pass an unpaid training program
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Stewardess toolbox and broaden your career options.
  • Knowing additional languages
  • Airline industry experience
  • Customer service or hospitality experience

Stewardess Resources

We searched the Web to find the best industry resources to help you continue exploring a career as a Stewardess. From thought leaders to industry groups, this list is packed with opportunities to learn, connect and engage. On the Web

The Flight Attendant Life - Tips and advice for flight attendants

Heather Poole - Blog from the author of Cruising Attitude

The Dubai Diaries - Stories from a Dubai-based flight attendant Industry Groups

Association of Professional Flight Attendants - A major flight attendant organization

Association of Flight Attendants - The biggest association for flight attendants

United Association of Flight Attendants - Organization for flight attendants around the world Stewardess Books

Cruising Attitude - Stories of crews and passengers from a flight attendant

The Essential Guide to Becoming a Flight Attendant - A comprehensive guide to becoming a Flight Attendant

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