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0-5 years of experience
Met the standard procedures for the NYC Dept. of Health
- Maintained work area, Followed city guidelines for infection control procedures
- Inventory control and stocked supplies
- Organized storage facility
0-5 years of experience
Exceptional customer service while attending to local and international commuters.
- Cash handling, invoice writing, product stocking.
- Managing personal floats, stock, and money lodgements.
- Maintaining the highest level of punctuality to ensure routes are always being served.
- Knowledge not only on products, but routes, times and procedures while maintaining the highest level of professionalism.
6-10 years of experience
Supervised and coordinated activities of kitchen and dining-room workers during banquets to ensure that food was served promptly.
- Consulted with manager on such items as serving arrangements and additional employees and equipment needed.
- Requisitioned table linen, china, glassware and silverware.
- Ordered preparation of salads and coffee.
- Observed food being served to ensure that it was correctly garnished and arranged on plates.
- Successfully handled waiting tables up to 14hrs on occasion.
- Served meals to patrons according to established rules of etiquette, working in formal setting.
- Observed diners to respond to any additional requests and to determine when meal had been completed.
- Maintained assigned station, including table pieces, side stands and chairs.
Stewardess Duties and Responsibilities
In order to successfully facilitate safe and comfortable air travel, a Stewardess performs many different tasks. We analyzed job listings for Stewardesses in order to identify these core duties and responsibilities.
Maintain Interior Cabin The Stewardess maintains the cabin while the flight is in operation, helping to fix any problems with parts of the plane such as seat issues, restocking bathroom supplies and operating the inflight entertainment systems.
Assist with Boarding Stewardesses run and assist with the boarding process. They call passengers onto the plane and ensure the process is orderly and rapid in order to meet takeoff times. They help passengers find their seats and assist with any special requests or needs during the boarding process.
Prepare Cabin for Takeoff and Landing In order to assist the pilots with the takeoff and landing process, the stewardess makes sure that all passengers are safely seated according to rules and regulations. They communicate all safety information, rules and regulations to passengers before takeoff, and ensure that they remain compliant throughout the flight. They then assist with the timely and orderly de-boarding of the plane.
Serve Food and Beverages Throughout the flight, the Stewardess services the cabin by offering passengers beverages, light snacks and meals. They both prepare and serve food and beverages, and they respond to special or additional requests if they are able.
Stewardess Skills
Stewardesses are great communicators, who have a focus on customer service. When circumstances warrant, however, they assume an authoritative role to ensure order and safety in an aircraft's cabin. In addition to these general skills and traits, employers are seeking Stewardesses with the following skills and qualifications. Core skills: Based on job listings we looked at, employers want Stewardesses with these core skills. If you want to work as a Stewardess, focus on the following.- Holding a valid passport and ability to travel internationally
- Meeting height and weight requirements for use and operation of airplane facilities
- Being able to pass an extensive background check
- Demonstrating ability to work highly flexible schedule
- Being able to attend and pass an unpaid training program
- Knowing additional languages
- Airline industry experience
- Customer service or hospitality experience
Stewardess Resources
We searched the Web to find the best industry resources to help you continue exploring a career as a Stewardess. From thought leaders to industry groups, this list is packed with opportunities to learn, connect and engage. On the Web
The Flight Attendant Life - Tips and advice for flight attendants
Heather Poole - Blog from the author of Cruising Attitude
The Dubai Diaries - Stories from a Dubai-based flight attendant Industry Groups
Association of Professional Flight Attendants - A major flight attendant organization
Association of Flight Attendants - The biggest association for flight attendants
United Association of Flight Attendants - Organization for flight attendants around the world Stewardess Books
Cruising Attitude - Stories of crews and passengers from a flight attendant
The Essential Guide to Becoming a Flight Attendant - A comprehensive guide to becoming a Flight Attendant
Aviation Cover Letter Examples
