Web Tester Job Description
Website testers are primarily responsible for testing and monitoring websites and web applications on multiple desktops, laptops, and mobile devices by applying quality-assurance methods. They must be detail-oriented, possess programming skills, and have a commitment to accuracy. Because they are tasked with increasing user satisfaction, they must ensure that the final product meets client expectations. Website testers may work on limited-time projects as a contractor, or they may find full-time permanent work with an employer.
Website Tester Duties and Responsibilities
Website testers have certain universal core tasks they are responsible for within their position. Based on our review of job listings, these core tasks are:
Under the umbrella of the core task of testing, website testers have a variety of duties, such as designing test scenarios for automation, implementing test scripts utilizing automated test tools, and performing various types of testing including functional, system integration, regression, and exploratory.
Performing Root Cause Analysis
One of the responsibilities of a website tester is to ensure that end-users are happy. Therefore, they must determine the when, where, and why of each production defect or problem at its source. This may involve determining a primary cause or a series of interrelated causes.
Generating Reports and Recommendations
A website tester must have a system for recording and documenting all testing results performed. Additionally, he or she must generate reports that accurately detail defects found during testing and offer recommendations for improving existing processes and implementing new tools based on test results.
Collaborating With Others
A large part of a website tester’s job is to collaborate with developers about any bugs, defects, or issues found. Both the website tester and the developers will work to ensure that bugs are resolved so that website quality will exceed defined standards. Additionally, testers collaborate with developers in areas such as code and design reviews.
The website tester will often teach others, such as junior team members, about the quality assurance processes and technologies involved in websites and applications. They also explain the appropriate areas in which quality assurance should be applied.
Website Tester Skills and Qualifications
Successful website testers are able to work on their own and with teams. Employers also look for applicants who possess the following abilities:
- Technical skills – website testers understand software architectural concepts and workflows, know HTML or other programming languages, and can create technical documentation applicable to different software frameworks
- Analytical skills – tracking and identifying bugs and defects, as well as analyzing data related to software testing are important parts of a website tester’s duties.
- Problem-solving skills – because testing is often a complex process, website testers need to be able to troubleshoot any problems and devise methods to solve them
- Quality assurance methodology skills – assuring the quality of websites or applications is a core duty of a website tester. In doing so, they apply the correct QA methodology to deliver the best results
- Interpersonal skills – although a website tester will have the opportunity to work alone, he or she also works with other people, such as teams of developers and junior staff. Being able to communicate well verbally and in written form is key
- Time management skills – once goals and expectations are set, website testing needs to take place in an efficient manner. Additionally, the website tester may work on multiple projects at one time, which requires good time management skills.
Tools of the Trade
Website testers frequently use the following tools and software in their work:
- Software development frameworks (Agile, XP, Scrum)
- Web browser debugging tools (Firebug, Dev Tools)
- Defect management tools (Jira, Rally)
Website Tester Education and Training
Most employers require website testers to have a bachelor’s degree in CIS, business, engineering, or mathematics and some professional QA experience. In lieu of a degree, some employers may consider hiring applicants who have three or more years of solid QA experience.
Website Tester Salary Information
PayScale lists the national median annual salary for a website tester as $49,858 with a median hourly wage of $23.97. A website tester in the 10th percentile earns approximately $30,992 a year (or $14.90 an hour), while the highest paid in the field make $152,672 a year ($73.40 hourly).
Website Tester Helpful Resources
When making a decision about whether a career as a website tester is right for you, it helps to do some research. Here are some of the best industry resources for website testers that we found.
TechTarget – TechTarget is a blog that offers in-depth information regarding application quality using various development methodologies. Other resources include white papers, webcasts, and problem-solution information.
Tech Well – this blog is for testers and developers who are interested in conferences, training, and software testing insights that will help provide more efficient and effective QA processes.
DevOps.com – find helpful tools, best practices, and articles promoting DevOps, as well as information on daily test automation and software testing exercise within this helpful blog.
The Way of the Web Tester: A Beginner’s Guide to Automating Tests – author Jonathan Rasmusson details how to write helpful automated tests for the web and how to share your results with others. Hands-on tutorial exercises are included.
Lessons Learned in Software Testing: A Context-Driven Approach – written by Cem Kaner, James Bach, and Bret Pettichord, some of the world’s renowned software experts, this guide offers over 200 lessons, complete with explanations and examples, to help you avoid common mistakes in software testing.
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