Web Admin Job Description
Web admins manage and maintain websites, taking into account functionality, appearance, content, and performance. Their main focus is on the technical aspects of web maintenance, such as building servers and troubleshooting, but they also update the more visible parts of the website, tweaking the design or adding new sections. Web admins typically work in front of a computer, but they must be accessible at all times in case problems occur, especially with high-traffic websites. The role lends itself well to freelancing or remote work, since communication with users and clients can be done online.
Web Admin Duties and Responsibilities
The true scope of a web admin’s job depends on where they work, but there are many primary responsibilities that can be applied to almost all web admin positions. We analyzed job listings to identify these core tasks:
Manage Website Infrastructure
To get a website running, web admins must set up a web host, configure access for users, establish news and mail servers, and seamlessly connect databases and other back-end components. They’re responsible for familiarizing clients with the website and making sure it functions smoothly.
Web admins constantly evaluate website performance by checking metrics such as loading time and memory consumption. Going beyond the technical aspects, they also assess user feedback, effectiveness, and traffic, even exploring marketing techniques such as newsletters and SEO to draw more users into the website.
Provide Technical Support
Websites require constant maintenance after setup. No matter how robust a site is, it’s never a one-time job, and web admins must be proactive when addressing user concerns and resolving bugs. Additionally, upgrades and improvements are inevitable in the fast-paced world of tech, so it’s up to web admins to integrate these advances.
Create and Update Web Pages
Web admins work directly with code and often update webpages to add content or tweak the layout. For large-scale changes such as expanding the website, they create new web pages based on wireframes, which they may design themselves.
Evaluate Structure and Content
Because of their familiarity with the website and their role in updating it, web admins contribute to the development of a website’s structure. They set basic standards for both graphics and content, checking for quality before uploading components.
Web Admin Assistant Skills and Qualifications
Web admins must have strong technical expertise and problem-solving skills, with a working knowledge of both web development and system administration. A drive for constant learning is helpful, since this role deals with various facets of the web, from infrastructure to content. Along with a technology-related degree, employers typically look for web admins with the following skills:
- Web development – web admins must be proficient in web programming languages in order to update or create web pages. At minimum, they should be able to convert designs into code through front-end development
- Infrastructure expertise – since the job revolves around maintaining websites, successful web admins are knowledgeable about security, hosting, network optimization, databases, and other infrastructure-related factors that affect a website’s performance
- Testing – web admins test and debug website features, with the goal of making them error-free. Beyond programming tests, they also assess the website’s usability, design, content, and popularity
- Dependability – because even a small problem can be detrimental to a website, web admins react quickly to bugs and performance lags. They even guard against future risks by preparing backups and disaster recovery plans
- Customer support – when customers report issues, web admins should be proactive, working to fix the problem while communicating updates. It’s important that they can explain technical concepts in everyday language
Tools of the Trade
Web admins are extremely proficient with the following tools, which they use on a regular basis:
- Content management systems (such as WordPress, Drupal, Joomla)
- Web analytic tools (such as Google Analytics, SEMRush, Open Web Analytics)
- Web hosting services (such as HostGator, SiteGround, Bluehost)
Web Admin Education and Training
The most common path to becoming a web admin is getting an associate’s or bachelor’s degree in computer science, information technology, or a similar field. But with the rise of nontraditional education, employers are increasingly willing to consider coding bootcamp graduates or even self-taught programmers as long as they have a solid portfolio. Learning happens continuously on the job and even branches out into design and marketing, since technology is always evolving and the role is well rounded.
Web Admin Salary and Outlook
The Bureau of Labor Statistics (BLS) lists that web developers, which include web admins, earn an annual median salary of nearly $68,000, or $33 per hour. Web admins in the lowest 10 percent make less than $50,000, while the highest 10 percent earn more than $130,000.
Web admin jobs are expected to grow 15 percent by 2026. This is a faster-than-average rate that’s consistent with other careers in digital technology. With more companies and individuals investing in their online presence, the demand for websites is at an all-time high, and web admins are needed to build and maintain them.
Does becoming a web admin sound like a rewarding career path? Learn more about it and develop your skills by checking out the following resources:
Servers for Hackers – this online book tackles a topic that all web admins should be familiar with, complex as it is: running and managing servers. With more than 300 pages of information, it starts with the fundamentals then goes in depth, eventually tackling multiserver setup and security configuration
Web Professionals – alternatively called the World Organization of Webmasters (WOW), this international organization does a good job listing education and training resources, including free programs, for anyone interested in a web-centric career. It also offers a wide range of certifications, including one for web admins
HTML and CSS: Design and Build Websites – HTML and CSS form the foundations of web development, and this fun introduction comes with an appropriately visual approach, featuring full-color pages, photos, and detailed graphics
International Web Association – catering to more than 300,000 web professionals globally, IWA holds the distinction of being the first to create ethical and professional guidelines for the web industry. It features certifications and courses on several of fields, including server administration, security analysis, e-commerce, and web development
Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability – the original 2000 version of this book immediately became a universal guide for web designers and developers, and its popularity demanded that Steve Krug release an updated version in 2014. Consider this a web usability bible with the potential to transform your mindset about how websites should function
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