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Emergency Management Specialist Resume Samples
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10+ years of experience
Accurately documented, researched and resolved customer service issues
- Conducted interviews from incoming calls, gathered and verified required information
- Acted professionally when addressing caller needs
- Effectively managed a high volume of calls while reviewing and providing up to date
- Analyze, evaluate and investigate applications for federal grants
- Addressed caller needs and concerns in a timely manner
- Ensure accuracy and compliance with current process and procedure regulations
- Organization, problem solving, communication and customer service focused
- Support peers and management to achieve FEMA mission
0-5 years of experience
- Region VII - Kansas City Regional Office Recovery and Closeout Section of Public Assistance- (GSA 12- Step 1).
- Provided technical and managerial oversight to Federal agencies under FEMA Mission Assignment and to those agencies performing direct Federal assistance.
- Represented FEMA as a recognized technical authority in a variety of meetings with local, State, tribal, Congressional representatives and the public.
- Performs additional assignments in support of other FEMA programs as directed by the Regional Recovery Division Director and/or Branch Chief.
0-5 years of experience
Provided expert guidance to the Chairman and Commissioners, Executive Director, Senior Executive Leadership of FERC on the implementation of regulations and policies to advance the security, emergency management, facility logistical and communications and COMSEC programs.
- Developed the Commission First Insider Threat Program that established the development of information technology, physical security, and threat mitigation policies and procedures.
- Executed and implemented program initiatives to maximize the Commission's level of preparedness to respond to natural disasters and man-made emergencies.
- Transformed the Commissions Continuity and Disaster Recovery program from a passive reactionary organization into a progressive response organization, increasing the continuity team from 18 individuals to a 63-person response organization.
- Implemented the Commission first emergency alerting and notification system to Commission's Headquarters Staff and six Regional Offices, enabling near real-time emergency information flow to all 1700 employees on emergency events.
- Provided oversight and review to ensure classified material was received, transmitted, handled, stored, and accounted for.
- Served as a Commission Sensitive Compartmentalized Information Facility (SCIF) and the classified information sharing program manager.
- Responsible for designing, developing, conducting, and evaluating the testing, training, and exercising Continuity of Operations (COOP), Emergency Preparedness (EP), Contingency Planning (CP), communications systems and facility response activities.
- Directed the formulation and establishment of short- and long-term plans regarding subordinate's projects and programs to ensure the safeguard of classified national security information, the implementation of the Commissions personnel security program, physical security, and emergency management programs.
- Worked closely with Department of Homeland Security, National Continuity Programs Office, White House and other Federal Emergency Coordinators to establish and maintain Multi-Year Tests and Training and Exercise Schedules (TT&E's).
0-5 years of experience
Review , update, and revise plans in accordance with the Director's guidance to include the County EOP and COOP Plans
- Manage and administer the CERT and DeKalb County Rescue Reserve Volunteer Programs
- Conduct CERT classes for the County
- Complete training plans for the volunteers to insure their knowledge and credentialing
- Conduct outreach to the community to strengthen Emergency Preparedness as a county as a whole
- Assist with managing the EOC (Emergency Operations Center), WebEOC, and EOC operations.
0-5 years of experience
- Interpreted GIS mapping, blueprints, diagrams, submittals, and specifications for a variety of projects and new system implementations.
- Served as technical advisor on new system programming and configuration-related matters to ensure facility operational readiness.
- Responder to emergency service calls traveled site local affected by local hazards and disasters.
- Executed damage assessments and analysis for recovery insurance contracts.
- Verified project compliance with state licensure and federal certification requirements.
0-5 years of experience
- Responsible for department fleet management
- Inventory for department as well as Missouri Incident Response Team
- On call tracking of severe weather in support of multi-agency response
- Planning and coordinating of logistical needs of large scale events
- Routine facility maintenance and work order tracking
0-5 years of experience
- Assist OEM Coordinators with day-to-day operations within the OEM office including administration and office management
- Project coordinator for employee and resident preparedness fairs, utilizing public speaking, multimedia and print communications to enhance safety awareness
- Attend exercises and trainings such as tabletops, functional, and full scale for shelter operations and others such as WebEOC Controller Training
- Attend regional emergency management meetings, engaging top level administrators and citizen committees
0-5 years of experience
- Interview and register disaster survivors for federal grant assistance and other programs
- Compile and enter information for rental-resources database for housing assistance needs
- Process and route incoming documents to appropriate accounts
- Assist survivors and update information in client management system
0-5 years of experience
- Sustain wing emergency management and disaster preparedness programs
- Contribute to reoccurring vulnerability assessment briefings
- Serve as an Emergency Operations Center (EOC) Emergency Support Function (ESF) representative
- Contributed to the development of training exercises for Shelter in Place (SIP) for the base population
0-5 years of experience
- Prepare budget and spending plans for all emergency preparedness, safety, and training equipment/contracts
- Deploys to locations in the United States to achieve the Secretary of State’s domestic preparedness, response, and recovery vision and initiatives and to support the OEM Outreach Team’s training requirements and opportunities to promote the mission and reinforce the Secretary’s efforts
- Serves in the Emergency Management Center as the Lead Watch Officer when required in support of Department of State domestic facility operations
- Facilitate emergency management training
- Provide edits for memos and office produced documents
- Apply strategic thinking and perspective for problem identification, issue analysis and resolution
- Apply risk management and critical thinking skills to create, review and edit program documents
- Analyze emergency management federal guidelines to apply rules in department emergency plans
- Maintain and update the Active Shooter Briefing, Emergency Management 101 Briefing and Emergency Preparedness Briefing
- Prepare weekly activity report summary for the Policy and Planning Division Director, Director of the Office of Emergency Management and the Assistant Secretary for Administration
Emergency Management Specialist Duties and Responsibilities
Emergency management specialists deal with a range of different duties that can vary depending on the organization they work for. Based on job listings we analyzed, these duties typically involve:
Coordinate Disaster Response Activities Emergency management specialists coordinate disaster response and crisis management activities, such as opening public shelters, ordering evacuations, and ensuring that any special needs programs are put in place in the event of a crisis.
Design Emergency Preparedness Plans A key part of this job is to design and administer emergency training courses that teach people how to effectively respond to an emergency or disaster.
Prepare Emergency Situation Reports Emergency management specialists prepare status reports that describe recovery efforts, needs, and preliminary damage assessments for an emergency situation.
Maintain Knowledge of Regulations Emergency management specialists must stay up to date with the federal, state, and local regulations that affect emergency plans so that they can make sure these plans adhere to the necessary laws.
Coordinate Resources Emergency management specialists coordinate the sharing of resources and equipment from other neighborhoods and areas of the community to respond accordingly to an emergency.
Emergency Management Specialist Skills and Qualifications
Emergency management specialists work well and remain calm under pressure. They have excellent communication skills and quickly adapt and respond to emergency situations as they develop. Typically, employers require a bachelor's degree in emergency management or a similar subject, several years' experience, and the following abilities:- Problem-solving skills - in stressful situations, emergency management specialists make quick decisions and find ways to resolve problems as they arise, so great problem-solving skills are a must in this job
- Communication skills - clear communication skills are critical for an emergency management specialist, as miscommunication can be incredibly dangerous in an emergency situation
- Calm disposition - emergency management specialists need to remain calm under pressure and maintain a reserved disposition when dealing with a crisis, so as not to provoke further worry in others
- Flexibility - emergency management specialists need to be adaptable and able to make quick decisions as situations change and develop. Crisis situations can escalate quickly, so people in this role must find new ways to resolve issues
- Critical thinking - emergency management specialists must anticipate hazards and issues that might arise during an emergency so that they can respond accordingly
Emergency Management Specialist Education and Training
The minimum requirement to become an emergency management specialist is a bachelor's degree in emergency management, public safety, or a similar subject. Employers also typically expect between two and five years of experience in emergency management situations. Applicants can increase their chances of finding employment by obtaining certifications like the Certified Emergency Manager (CEM) designation offered by the International Association of Emergency Managers (IAEM).
Emergency Management Specialist Salary and Outlook
The median annual salary for emergency management specialists is nearly $58,000, according to PayScale. Emergency management specialists in the 10th percentile earn around $36,000 annually, while the highest paid earn close to $93,000 a year. Some companies offer bonuses as part of their remuneration package, which can reach as high as $12,000. Over 75 percent of employers offer dental plans and medical insurance as part of their benefit packages. The Bureau of Labor Statistics predicts that this sector will grow 8 percent through 2026.Social Services Cover Letter Examples
