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Quality Specialist Resume Samples
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Candidate Info
years in workforce
years at this job
Quality Specialist
Perform Logistic requirements for daily ITT operations in support of flight operation for V-22 EMD & LRIP MV/CV-22 aircraft.
- Maintain Aircraft configuration Management thru (CAFTA) COMPUTER AIDED FLIGHT TEST ANALYSIS, to supported aircraft maintance, repairs and flight release thru QMS and MRB certifications.
- Maintained and Performed V-22 Aircraft configuration software uploads per released V-22 Software documentation for approval for production V-22 Aircraft.
- Approved maintance records documents from Maintance Contractor for V-22 Flight Test Release.
Candidate Info
years in workforce
months at this job
Marketing
Production Quality Specialist
Promoted to Production Quality Specialist
- In 9 months cut waste by 50% by building inclusive working team relationships and communication
- In 9 months increased customer satisfaction performance metric (Voice of the Customer) to 99% from 96%
- Led team (15) placing emphasis on customer needs, self-confidence, accuracy, composure and trust
- Maintained a high level of service in accordance with standard operating procedure and all company policies
- Measured impact, identified opportunities and implemented solutions to improve operational efficiency
Candidate Info
years in workforce
years at this job
Quality Specialist
Evaluated telephone specialist who assist customers with inquiries, new account opening and closing, sales, Private Client, Escalated, Team Leader manager, Complaint, Federal regulation and compliance for the Telephone Banking Center
- Researched and recorder calls resolving Corporate complaints in NICE complaints
- Designed, developed and implemented Quality Expectation Guidelines for evaluating Team Leader /Manager and Complaint evaluation of auditing and evaluation of calls.
- Performing mystery shopping calls to ensure compliance with set federal regulations for giving interest rate evaluations.
- Audited 2,500 + external and internal Telephone Banking calls annually ensuring policy compliance.
Candidate Info
years in workforce
years at this job
Communications
Quality Assurance Supervisor/quality Specialist
Coordinate with production supervisors on solution based Root Cause Analysis involving issues in the production/packaging process. Includes investigation of all customer complaints.
- Responsible for supervision and mentoring of 6 quality lab technicians in a co-manufacturing plant with 16 packaging lines. Conducted annual QC employee reviews.
- Responsible for conducting monthly GMP plant audits. Compiled audit results and assigned corrective action reports.
- Conducted and managed daily sensory cuppings on production run samples.
- Performed all new hire orientation trainings for production employees through 2013. Coordinated and conducted ongoing training related to HACCP and Food Defense programs.
- Assisted sales department in product development for new and existing product SKU's.
Candidate Info
years in workforce
years at this job
Physics Teaching
Quality Specialist
- Helped startup plant implement ISO 9001:2008 quality system
- Designed documents, records, information structure, and work cell for incoming inspection area, which led to decreased backlog, and improved past-due inspection ratio from 100% to 7%
- Created training system in SharePoint in order to keep training records on quality alert sign-offs, as well as training plans for learning customer online content
- Created information system for nonconforming parts, combining records and issue information into a single place
- Designed standardized process for external vendor rework, leading to improvements in product tracking and vendor response time
- Coordinated cross-functional teams with in-plant SME's and vendors to perform 8D Problem Solving
Candidate Info
years in workforce
years at this job
Logistics And Management
Master of Arts
District Administrative Quality Specialist
Improved district audit readiness compliance nearly 37% YTD
- Created Quality Action Teams for multiple areas including Loss reduction which has improved 44% since June 2012
- Managed and implemented vendor contracts for 26 stations throughout Texas
- Developed and implemented numerous FedEx policies and procedures concerning package workflow, Quality Assurance, and vendor management
- Managed project implementation, action items, and milestones in collaboration with Operations, Safety, Facility and Vehicle Maintenance, HR, Contractor Relations, and HR
- Instrumental in reducing costs by using Waste Reduction initiatives and getting the Gulf Coast district below budget for first time in 11 years
Candidate Info
years in workforce
years at this job
Customer Quality Specialist
Greeted and checked patients in for their scheduled appointments and/or pick up of medical equipment and supplies
- Captured, recorded and computed accurate demographic and financial data
- Obtained insurance authorizations, pre-certifications, and clinical information required for order processing or reimbursement
- Contacted patient to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services, as appropriate
- Maintained appropriate documentation received with order and conducted follow-up
- Collected co-payments, deductibles, post payments and answer billing inquiries, at the time of service
- Collectively worked with Respiratory Therapist, Sales Associates, and Customer Service to schedule an appointment and deliver medical equipment and supplies
Candidate Info
years in workforce
years at this job
Certificate
Sr. Quality Specialist
Reviewed and dispositioned approval of raw material incoming inspection lots including Drug API, device components, CM finished goods, packaging material, and WFI lots.
- Managed/Maintained IQA tracking database and generate metrics and present to upper management.
- Investigated and documented numerous deviation reports, non-conforming material reports, CAPA's, and OOT's.
- Supervised IQA members to support 24x7 Drug/Device manufacturing of clinical, commercial and R&D finished products.
- Assigned general work orders and processed expedited projects to IQA members.
- Monitored work-in-process and safety conditions in work areas.
Candidate Info
years in workforce
year at this job
Food Science
Regional Hygiene Operations Quality Specialist
Oversaw pest control improvements in 66 feed facilities. Collaborated with Plant Managers, Quality Managers, and Pest Control Providers to minimize rodent, bird, and insect harborage. Assessed facilities for capital improvements to benefit pest program.
- Mined data to identify site pest control priorities (i.e. audit results, customer complaints, product refunds)
- Monitored and reported capital usage against ~$1M budget
- Moved approved pesticide list to SharePoint list for versatility and sustainment
- Created and implemented chemical control program following acquisition of two new facilities
Candidate Info
years in workforce
months at this job
Indoor Air Quality Specialist
Performed thorough in-home assessments to determine the customer's best indoor air quality needs.
- Completed whole home duct cleaning services per NADCA standards.
- Assisted with installations of indoor air quality accessories such as humidifiers and UV light systems.
- Promoted and sold add on services to provide customers with the best indoor air quality.
- Conducted nightly truck stock inventory to ensure all materials and products needed were replenished.
Candidate Info
years in workforce
years at this job
Chemistry
Chemistry
Quality Specialist/senior Supervisor
Responsible for coordinating and overseeing compliance related to training and learning in the Quality Laboratories. Implemented and closed regulatory commitments. Participated in Regulatory Inspections as the Subject Matter Expert (SME) for Laboratory Training. Supervised and managed work assignments of salaried employees (i.e. commitments, CAPAs, SOP notifications, training, and issuance of control documents). Facilitated the bi-monthly training team meeting. SAP administrator for Quality Laboratories.
- Selected as Laboratory Training Representative on the Merck Manufacturing Division (MMD) Learning Governance Team
- Authored Process Specific Training (PST) Modules and SOPs
- Conducted Safety Training for the Quality Labs
- Successfully implemented document control logbooks to the Quality Laboratories
- Appointed Laboratory Representative on the Project Commitment team for MMD.
- Participated in multiple Kaizen events for Quality Laboratories; received Yellow Belt Certification as a part of Merck Quality Initiative (2012)
Candidate Info
years in workforce
months at this job
Chemical Engineering
Environmental Engineering
Quality Specialist
Worked closely with factory personnel to ensure the quality of the ingredients and packaging materials for the various snack foods being made.
- Produced rejection/deviation reports and monthly noncompliant vender reports.
- Utilized Genesis Software, software for developing nutritional information panels.
- Planned, executed, and reported on self life testing and sensory testing.
- In charge of making sure that all company documents are up-to-date and reviewed.
- Maintained documentation for quality audits (internal and external) and for inspections.
Quality Specialist Resume Success Stories
