Property Claims Adjuster Resume Examples

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Property Claims Adjusters handle insurance claims from customers whose properties have been affected by weather hazards, water, fire, or vandalism. Some of their duties include explaining company processes, inspecting damaged properties, meeting with insurance adjusters, collecting payments from insurance carriers, and cultivating client relationships. Based on our collection of example resumes, successful candidates for the job demonstrate insurance laws knowledge, strong communication and interpersonal skills, observation spirit, computer operation abilities, and claim adjusting experience. Employers select resumes displaying a license in property claims adjusting and at least a high school diploma.

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1

Senior Property Claims Adjuster

Operated as a licensed claims adjuster, managing claims for NH, VT, CT, RI, ME, and NY. Handled business owner theft claims, reviewed policy language to apply coverage, obtained detailed recorded interviews, and detailed estimates within Xactimate. Managed 10+ new accounts on a daily basis.

  • Consistently provided excellent customer service to policy holders after suffering a loss by working closing with all internal departments to determine and apply appropriate coverage.
  • Collaborated with SIU and Subrogation departments to identify potential fraud and subrogation opportunities.
  • Quickly settled third-party property liability claims, along with property damage, theft, and jewelry claims.
  • Developed and delivered training to all employees within the unit.
  • Worked with and negotiated with various vendors to oversee replacements and repairs.
Candidate Info
13
years in
workforce
11
years
at this job
Analyst & Customer Service
2

Field Property Claims Adjuster

Investigated, determined coverage on and settled personal lines property claims in accordance with state and federal
Department of Insurance regulations.

  • Worked in concert with customers and agents to negotiate settlements and manage the customer experience.
  • Collaborated with contractors, technicians and vendors on complex losses to come to equitable and accurate
  • Deployed to catastrophe sites around the country for weeks at a time to assist other branch offices in the organization with increased claim volume.
  • Developed and participated in pilot programs to increase the efficiency and environmental sustainability of the claims organization.
  • Received awards for providing superior customer service and maintaining excellent file quality.
Candidate Info
6
years in
workforce
2
years
at this job
BA
History Of Art
3

Owner/field & Inside Property Claims Adjuster

Performed detailed property inspections for storm restoration contractors including assessment of interior and exterior residential property, other detached structures, and leased property.

  • Scoped and photographed property for defects and damage, and accurately measured property.
  • Prepared sketch of floor plan and roofline and entered data into estimating software to develop line-by-line item costs of damages. Collaborated with contractors/insurance adjusters on property damage and compared cost estimates.
  • Prepared comprehensive reports that were used to negotiate purchase price and/or or repair of properties.
  • Build instant rapport with prospective property owners and gathered relevant information, as needed.
  • Well-versed knowledge of residential construction includes but not limited to: foundation, roofing, siding, electrical, plumbing, flooring, and painting as well as solid understanding of insurance jargon.
Candidate Info
35
years in
workforce
9
years
at this job
BS
Psychology & Biology
4

Sr. Property Claims Adjuster

Controlled complex property claims involving coverage, investigation, damage evaluation, settlement, denials, recovery and SIU issues

  • Used and managed vendors and experts in a cost-efficient manner
  • Handled property claims involving investigation, coverage, liability and compensability and resolved, recognizing appropriateness of settling, compromising or declining coverage
  • Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts; and reconciled appropriateness and accuracy of costs and fees
  • Documented all aspects of claims, determined repair cost, replacement cost versus actual cash value, utilized replacement sources, completed proper reserving and issued payment transactions
  • Provided verbal and written reports and explanations on claims, process and status reports to insureds, claimants, agents, and other interested parties
  • Selected as member of the Claims Conversion team to test and implement new claims handling system
Candidate Info
5
years in
workforce
5
years
at this job
AS
Finance
5

Unit Manager/ Property Claims Adjuster

Served as a Property Claims Field Adjuster from August, 2007 until promotion in May, 2009

  • Accepted Catastrophe Team Property Claims Adjuster position in May, 2009, handling catastrophe claims all over the United States
  • Received promotion to Catastrophe Team Unit Manager in June of 2010
  • Recruited, interviewed, selected, and trained new unit of five team members as Unit Manager
Candidate Info
4
years in
workforce
3
years
at this job
HS
High School Diploma
BS
Finance
Liberal Arts Credits
6

Property Claims Adjuster

Conducted prompt and thorough investigations in order to determine policy coverage

  • Evaluated facts of the loss, and interpret state and/or federal laws and regulations
  • Carefully reviewed all claim information to ensure accuracy, and avert fraudulent claims
  • Provided customer service to policyholders, third-party administrators, and public adjusters
  • Collaborated with field and independent adjusters to assess damages
  • Produced documents throughout the claims process
Candidate Info
9
years in
workforce
4
years
at this job
MA
Master of Arts
7

Contractor -property Claims Adjuster

Worked as a contractor on temporary assignment, client was [company name]. Handled homeowner property claims for the Midwest area.

  • Assessed policy coverage, contacted insured, determined and established reserve requirements
  • Reviewed and set-up claims and described the loss to reflect actual circumstances
  • Determined the need for independent adjusters
  • Reviewed estimate of damages, issued payments, and settled claims
  • Key contact for the Contractor Network Referral Program for the Middle West Region
Candidate Info
44
years in
workforce
2
years
at this job
BS
Business Administration
8

Property Claims Adjuster

Managed litigation files for sinkhole claims per insureds' settlement agreements

  • Issued settlement payments to attorney firms and insureds per litigation settlement
  • Established and monitored stabilization process for insureds property and cosmetic repairs with all involved professionals
  • Addressed problematic concerns per insureds, attorney representatives, and Contractors
  • Prepared Xactimate estimates, Statement of Losses, and Letters for all payments
Candidate Info
33
years in
workforce
4
months
at this job
BS
Business Management And Organizational Innovation
BS
Business Management
Property
9

Property Claims Adjuster

Prepared home damage repair estimates (water, fire, wind, hail).

  • Ensured complete customer satisfaction through frequent contact.
  • Played an integral role in ensuring customer retention through frequent communication with customers and agents.
  • Selected to serve on Allstate's "Customer Service Committee". Frequently received customer service awards due to maintaining top customer service scores within the property claims department.
  • Served as liaison between agents and claims by further interpreting policies.
  • Responsible for implementing new processes in the company (updating computer programs).
  • Trained and mentored new hires resulting in increased staff morale and work productivity.
Candidate Info
6
years in
workforce
5
years
at this job
BA
Bachelor of Arts
10

Property Claims Adjuster

Interfaced directly with residential policy holders interpreting policy terms and conditions

  • Investigated and assessed wind and hail damages to homes
  • Accurately processed and managed property claims through closeout to employer and client satisfaction
  • Proficiently utilized Xactimate 27 and Eagle View software.
Candidate Info
19
years in
workforce
8
years
at this job
Business Administration
Business Administration

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