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Health Insurance Specialist Resume Samples
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0-5 years of experience
Assisted customers with benefit and eligibility questions/concerns
- Contacted providers to resolve healthcare insurance and benefits claim and billing issues
- Handled 40 to 60 inbound and outbound calls in a fast paced environment
- Enrolled new customers into health benefits and verify all information in system
- Resolved customer complaints and handled difficult callers with patience and professionalism.
- Proficient in all facets of internal healthcare computer programs and software
- Extensive use of Microsoft Office Suite to track and enter in data
10+ years of experience
- Prospecting and acquiring new business in Medicare Advantage
- Prospecting and acquiring costumers for life and disability insurance
- Conduct individual presentations and group seminars
- Manage and retain new business
- Train and supervise new agents
- Develop points of sale
- Establish business relationships with health providers
0-5 years of experience
- Meeting with Medicare eligible members during Annual Enrollment Period, and educating them on their Medicare Insurance options.
- Presenting the benefits of various companies plans, and assisting members in determining the best plan for them based on need and affordability.
- Assisting members in the process of enrollment in a plan.
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