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Candidate Info
years in workforce
years at this job
Casino Cashier
Responsible for the daily upkeep and constant monitoring of an $80,000 bank to ensure protection of casino assets
- Facilitate and execute customers' cage requests in accordance to state regulation and casino policy with a smile and positive attitude.
- Provide assistance to the poker shift manager by taking tournament buy-ins, ensuring all cash exchanges are accurate and that poker tables are balanced with new entries
- A thorough knowledge of Title 31, which helps prevent casino fraud by detecting and reporting suspicious behaviors and activities on the casino floor
- Assisted the vault supervisors with the end of day money counts and ensured proper storage of these funds in the casino vault
Candidate Info
years in workforce
years at this job
Specialty Banker/casino Cashier
Created and implemented actions that restored quality and profitability to the department.
- Selected by management as liaison and trouble shooter to resolve concerns with co-workers, external customers, and vendors.
- Successfully coordinated and implemented monthly training programs-assessed learning needs, created curriculum presented instruction, and secured recognized guest speakers.
- Emphasize quality of service, up selling, cross selling, public relations, and customer loyalty/retention.
- Demonstrated knowledge of and accountability for daily sales operations, and profit and loss statements, including inventories, labor petty cash, bank deposits, change orders, and bank deposit verifications.
- Consistently entrusted with large sums of money.
Candidate Info
years in workforce
years at this job
Marketing, Communications, & English
Marketing Reinvestment/casino Cashier Supervisor
Directed and oversaw the daily operations and staff of the casino's rewards and cashier department.
- Managed a team of 20-30 frontline employees, to include leading the interviewing, hiring, training, job delegation, performance and termination of staff.
- Wrote department SOP's and developed/implemented lean strategies and practices as part of a project to combine both the cashier cage and total rewards departments.
- Led Kaizen project to restructure jackpot paying procedures.
- Evaluated and rewrote the department employee manual.
Candidate Info
year in workforce
months at this job
Sociology
Casino Cashier
Inventoried and reconciled casino drawer totaling up to $100K.
- Provided customer service transactions: credit card and personal checks, coupon & slot point redemption.
- Assessed and ordered appropriate funds adequate for drawer.
- Calculated checks, coupons, etc. and prepared buys in exchange for cash, to impress drawer.
- 97% overall accuracy on daily balancing sheets.
Candidate Info
years in workforce
years at this job
Business Administration
Casino Cashier Supervisor
Analyzed and evaluated Federal and State regulations to ensure compliance at all times
- Identified and assessed the company goals with regards to service scores and lead team to reach these scores
- Utilized interpersonal skills by training new employees. Many times it was imperative to make use of different methods of communication in order to break through language barriers that may have hindered comprehension
- Executed annual and semi-annual performance evaluations for cashiers by identifying strengths and weaknesses and developing conclusions based off performance data
- Assisted in troubleshooting cashier monetary variances and reconciliations
- Initiated and facilitated the process for customers applying for financial credit with the casino, exercising discretion with their personal information
- Oversaw cashiers as they assisted guests with a wide variety of transactions and practiced judgment whenever there were any customer issues
- Ensured the financial deposits from the different banks were accurate on a daily basis by analyzing the daily reports and validating the deposits against them
- Maintained flexibility and adaptability with regards to schedules and shifts, primarily working overnight hours, holidays, and frequently changing days off to accommodate business volumes and staffing
Candidate Info
years in workforce
years at this job
Certificate
Casino Cashier
Deposited $60,000+ cash weekly
- Balanced cash drawers with values of up to $60,000
- Provided excellent guest care to up to 2000 guests per night
- Scheduled and reviewed 15 employees per shift
- Performed employee evaluations every three months
Candidate Info
years in workforce
months at this job
Associate of Science
Medical Coding & Billing
Casino Cashier
- Issued gaming coins and tokens to customers, and redeemed coins and tokens for cash at customer request.
- Performed check cashing for customers, verified cash amount, balanced funds, and helped other cashiers when needed.
- Recorded information regarding all transactions in the computer, and completed all gaming forms and reports.
Candidate Info
years in workforce
years at this job
Business Administration
Music Education
Casino Cashier
Accepted credit applications and verified credit references in order to provide check-cashing authorization and to establish house credit accounts.
- Read and recorded totals shown on cash register tape and verified against cash on hand.
- Operated cash register with peripheral electronic data processing equipment, for bar coding.
- Received cash from customers and employees in payment for goods and services, and recorded amounts received.
Candidate Info
years in workforce
years at this job
Accounting
Strategic Leadership (anticipated Graduation Date: 12 / 12)
Casino Cashier Shift Manager
- Directed the cashiering functions of six (6) Cashier Supervisors and 30 cashiers on swing shift (highest customer volume).
- Trained new Cashier Supervisors and Cashiers.
- Supported the Casino Controller with the implementation of new procedures.
Candidate Info
years in workforce
months at this job
Medical Insurance Certification / Medical Office Assistant
High School Diploma
Management
Casino Cashier
- Balanced large sums of money from drawer/vault.
- Maintained an energetic, enthusiastic and positive attitude while performing prompt and courteous service.
- Communicated all relevant information to co-workers and management to keep consistency and to avoid potential problems.
- Supervised cashing, ticket, coupons and redemptions.
- Verified that guest accounts, files and records needed by all departments were kept confidential.
Candidate Info
years in workforce
months at this job
Casino Cashier
- Provided guests with outstanding customer service
- Selected to represent department in quarterly meeting
- Suggested and implemented new ideas for improving workplace
- Increased cost-effectiveness by food ordering and inventory
- Maintained all cash/credit transactions
Candidate Info
years in workforce
years at this job
High School Diploma
Casino Cashier
Informed customers about casino promotions and products
- Compile reports relevant to guest accounts and receipts electronically and manually
- Ensured the cash float was secured at all times
- Provide friendly and courteous service to all guests in a confidential manner
- Trained and supervised new hires
- Handled various accounting transaction and reconciliation task
- Performed credit / debit card transactions through cash advance systems
- Performed drop-count procedures in accordance with gaming regulations and departmental policies
Candidate Info
years in workforce
years at this job
Interior Decorating And Design
Certificate
Photography
Casino Cashier
As Cashier was responsible for performing cash and credit transactions, accounting for the casino cash drops as well as customer transactions, and providing a high level of customer service.
- As Dealer maintained a high level of customer service and customer relations through friendly, courteous, entertaining, and knowledgeable conduct.
- Was detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities.
- Ensured the security of the table game and its bankroll and concentrated on the table activities.
Candidate Info
years in workforce
years at this job
High School Diploma
Health Information Management / Medical Coding
Casino Cashier Supervisor
- Direct supervision/scheduling of over twenty cashiers. Prepare shift summaries; reconcile drawer accounts daily in excess of $1,000,000; $17,000,000 main bank
- Responsible for all activities in the casino cage, maintaining a high level of customer satisfaction, while maximizing operational efficiencies
- Responsible for accuracy in government regulatory compliance reporting, currency transaction reporting, and various company logs for monetary instruments in excess of predetermined dollar amounts
- Delivering high level of customer service while maintaining accurate balance of funds in drawer in excess of $100,000
- Initiate disciplinary action as necessary; advise management, surveillance, Illinois Gaming Board
- Responsible for hire, transfer, and termination of subordinate employees. Set priorities, communicate expectations and review professional growth with all employees on a spontaneous and/or regulated basis.
Candidate Info
years in workforce
year at this job
High School Diploma
Casino Cashier
- Assist Casino guests with multiple types of transactions including currency, foreign and domestic.
- Obtained California Gambling License.
- Completed IRS paperwork several times a day to prevent any illegal activity from taking place.
- Trained new employees by allowing them to shadow me while interacting with guests, counting money, and completing different types of transactions.
Candidate Info
years in workforce
years at this job
Business Communication
Casino Cashier/main Banker
Provided prompt, friendly and courteous service to all internal and external customers.
- Communicated all relevant information to co-workers and management to maintain consistency and avoid potential problems.
- Maintained high standards of courtesy, professionalism and confidentiality of all customer accounts.
- Processed front deposits and withdrawals, wire transfer and fund monies
- Reconciled bank deposits and cash receipt deliveries from bank.
- Maintained accountability for all items such as Front Money, Reel Rewards, Cash and Coin on hand.
- Processed employee transactions such as Mid-Shift sells, impressments of banks, and closeout variances.
- Processed guest disputes, paperwork, scan check and other documents through optical scanner to maintain database.
- Assisted supervisor as needed with special projects.
Candidate Info
year in workforce
months at this job
American Studies
Casino Cashier
- Processed personal checks, payroll checks, traveler's checks, chips and gaming tokens
- Recorded all checks cashed in the specified computer system
- Assisted with issuing casino credits (markers) and Credit card withdrawals
- Maintained knowledge of facilities and special events on property, in order to advise guests
- Maintained accuracy throughout all phases of daily balancing process
- Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports
Candidate Info
years in workforce
year at this job
English
Casino Cashier
Provided excellent customer service while complying with Regulation 6A laws
- Worked daily with confidential customer information, such as social security numbers, bank account information and customer credit reports
- Personally responsible for […] in cash daily
- Demonstrated the ability to adapt and excel in any situation, gaining trust and respect despite having no prior experience in this area
Candidate Info
years in workforce
years at this job
Bbs
Casino Cashier
Exchange customer for gaming chips, token, makes change.
- Publicize promotions by informing guests about the rules and encouraging visitors to take part
- Report any kind of suspicious activity.
- Handle all customer interactions in a courteous and efficient manner.
- Exchange foreign currency.
Candidate Info
years in workforce
years at this job
Associate of Arts
Casino Cashier
Provided error-free cashier services for internal and external customers
- Followed gaming regulations to pay out slot machine and bingo jackpots.
- Performed cash reconciliation of casino vault monies.
- Utilized basic accounting skills to make change and cash in coins
- Assisted with training new employees
Candidate Info
years in workforce
years at this job
Business
Casino Cashier
- Provided fast and flawless customer service to every customer.
- Worked closely with other departments to achieve property and departmental goals.
- Redeemed chips, coupons, and fast cash tickets for cash.
- Processed check, credit card transactions, and point of sale debits.
- Assisted guests with any questions or concerns.
- Processed jackpots, chip fills, and credits.
- Prepared issues and collected departmental banks.
- Opened, maintained, and closed an assigned window on assigned shift.
- Adhered to all state, department, and company regulations and policies and procedures.
- Acted as a role model and presented myself as a professional for Harrah's and encouraged others to do the same.
Candidate Info
years in workforce
months at this job
Education/certifications & Licensing
Casino Cashier
Responsible for carrying out a variety of transactions in a casino and handling any required paperwork.
- Exchange tokens, tickets and chips for cash.
- Others work in a booth and cash checks, process credit card advances and process wire transfers.
- Sell casino chips, tokens or tickets.
- Perform credit checks and check credit references for those wanting to open credit accounts. Balance the books at the end of every shift and report large transactions to the Internal Revenue Service (IRS)
Candidate Info
years in workforce
year at this job
Casino Cashier
Capitalizing on customer service experience in a fast paced environment.
- Full time casino cashier.
- Obtained gaming license through the 29 Palms Band of Mission Indians.
- Processed ticket vouchers and redeemed chips accurately while maintaining a balanced bank.
Candidate Info
years in workforce
years at this job
Business
Advertising And Mass Media
Casino Cashier
Maintained records of all exchange transactions
- Assisted clients in monetary exchanges in terms of coins, chips or credit
- Responsible for running an accurate and smooth money exchange
- Responsible for maintaining cage security
- Maintained accuracy of authorization forms and other exchange summary report
- Responsible for reconciling transactions
- Offered quality customer service to clients
Candidate Info
years in workforce
years at this job
All Business Management
Casino Cashier
- Balanced cash drawer, kept company assets secure at all times.
- Developed interpersonal relationships with customers
- Resolved customer issues in a timely matter.
- Received external customer spotlight on service
Candidate Info
years in workforce
years at this job
Clinical Psychology, Developmental Psychology, Psychoanalysis
English, World Religions, & Philosophy
Computer Sciences: Web Design, Programming, Graphic Arts, E-commerce
Bartender, Host, Dishwasher, Waiter, Cook, Hotel Clerk, Casino Cashier, and Night Auditor
- Most experience as casino cashier and night auditor.
- Counted daily revenue for four departments, worked casino surveillance.
- Twice weekly counted entire casino revenue from machines and cage totaling $250,000 to $750,000 average by hand with not one discrepancy in two years.
Candidate Info
years in workforce
years at this job
Science
Computer Science & Information Systems
Casino Cashier Level III
- Assist in the training and development of cashiers in window functions.
- Able to work in any bank assign and balance the bank according to SOP.
- Follow rules, regulations, policies and procedures.
- 13 years of customer service.
- Responsible to manage up to 40 million dollar inventory and currency.
- Foster a team environment and takes a leadership role in departmental initiatives.
Candidate Info
years in workforce
years at this job
Casino Cashier
- Count money and audit money drawers.
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchange money, credit, and casino chips, and make change for customers.
- Work in and monitor an assigned area on the casino floor where slot machines are located and maintain cage security according to casino rules.
- Listen for jackpot alarm bells and issue payoffs to winners.
