Automotive Service Manager / Store Manager
Full charge sales and service management of the Anoka store in the [company name] chain. This included sales management, service management, handling and resolving customer service and warranty claims issues, payroll/labor cost control, inventory control, and facility management.
- Worked with ownership to get store open by target date of August 2011, including outside promotions and marketing canvassing, physical store set up, and computer data entry.
- Welcomed and managed an immediate wave of high volume customer traffic as a result of previous marketing efforts.
- Achieved monthly sales goals twice inside the first 4 months of operation. Built a very successful cooperative team of sales and service employees through the practice of mutual respect and hard work.