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Enrollment Advisor Resume Samples
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Candidate Info
12
years in workforce
6
years at this job
BA
Organizational Management
MA
Business Administration
Enrollment Advisor, Admissions Manager
Increased monthly enrollment, and handled student budget projection. Provided routing support and other resources for Inside Sales and Field Sales Representatives. Approached target accounts from an informed, multi-faceted perspective. Initiated contact with prospective students to generate interest, and conducted interviews to determine compatibility. Created written aids to manage higher rates of enrollment.
- Improved enrollment and readmission rates by encouraging students to pursue and/or resume their education.
- Increased overall production by more than 20% and accounted for more than 35% of team productivity for three years in succession.
- Awarded Top Admissions Counselor and Top Referral Generator for five consecutive years.
- Achieved new student progression plans through comprehensive analyses of numerous factors and determination of premiums.
- Expertly trained over 30 employees which increased production by more than 10%.
Candidate Info
13
years in workforce
3
years at this job
BA
Public Relations
MBA
Marketing
Senior Enrollment Advisor
- Discuss accreditation, placement assistance, and student services with each prospective student and keep the highest levels of integrity and intelligence regarding school and programs.
- Presented and led training sessions for large groups (regional/national sales meeting and professional trade shows) and led to continuous improvement efforts the quality of training delivered.
- Worked interdepartmentally to ensure the potential students have the best experience throughout the enrollment process and classroom orientation.
- Met or exceeded enrollment goals for a combined 11 out of 13 quarters at the company.
- Matched candidates with appropriate programs that provided the skillsets needed to maximize return on investment.
- Produced 19% of total campus enrollment which resulted in a 10%-20% increase in total net profit.
Candidate Info
46
years in workforce
16
years at this job
Government / Legal Studies
Financial Management For Non-profits
Enrollment Advisor
Tenured Enrollment Advisor Colleges of Theology, Education, and Business. Assisted undergraduate, graduate, and doctoral students in making critical career decisions, facilitated enrollment activities including student loans, classroom preparation, written communication, interface with advisors and faculty, addressed student concerns and performance issues through to student graduation.
- Assist in Doctoral program launch, developed potential student database, contributed enrollment perspective of the project to Higher Learning Commission representatives, and inter-departmental focus groups.
- Member of the specialty enrollment teams selected for launch of the Master of Divinity and Master of Science in Professional Counseling Programs.
- Consistently exceeded activity and production, retention, customer service goals, and coaching team members as needed.
Candidate Info
3
years in workforce
2
years at this job
BA
History / Art History
MS
Master of Science
MBA
Corporate Finance
Enrollment Advisor
- Selected by Laureate Education and new business partner [company name] as member of original 4-person team to start $9M UOnline department which specialized in offer online Bachelor’s and Master’s degree programs
- Captured 40% of student enrollments during inaugural year, personally generating ~$800,000 in revenue
- Integrated Salesforce and Marketo software with enrollment team needs to actively track and manage of over 2,000 student inquiries at a time to increase speed to outreach and lead conversion rates
- Trained 5 new team members during the first two years of department launch to stimulating in an increase in revenue of 78% ($1M) per enrollment start date
- Performed enrollment forecasting and data reporting for 100 plus students per week through use of Salesforce and PeopleSoft (Oracle) software to relay critical information to University stakeholders
- Conducted outreach to over 80 qualified student leads per day by phone and Citrix virtual meeting software
- Served as admissions officer for UOnline Graduate Business School and determined admission decisions and scholarship awards for over 100 students per year
Candidate Info
6
years in workforce
6
months at this job
C
Health Informatics For Innovation
BA
French Studies
Hautes Études En Sciences Sociales
State Certified Enrollment Advisor
- Achieved a 95% enrollment rate of prospective households and small businesses into health plans and Medi-Cal coverage
- Reduced average enrollment consultation from 60-45 mins for individuals and 100-90 mins for households
- Advised households on coverage limits, federal subsidy and Medi-Cal eligibility, and Catastrophic health plan coverage
- Represented [company name]at Health 2.0, an international technology forum assembling VCs, entrepreneurs, and policy makers to discuss investing trends in healthcare technology and opportunities in digital health
Candidate Info
12
years in workforce
3
years at this job
AS
Forensic Science
AS
Media Communications
Enrollment Advisor
- Completed inbound and outbound telecommunications with prospective students on the admissions process and opportunities available at [company name], including conveying online course and program information
- Maintain active engagement with students through effective and personalized communication
- Completed 250+ outbound calls to potential students, regularly meeting daily call quotas
- Assisted current students in the financial aid process, online class orientation, and counseled them through the completion of their first two courses to ensure student support and success
- Maintained a high level of professionalism in accordance with Ashford's regional accreditation, WASC
- Consistently met monthly sales goals from enrolling students along with successful student progression
Candidate Info
14
years in workforce
8
years at this job
Enrollment Advisor
Advised potential students on degree programs best designed for their education and career goals.
- Assisted students through application process in its entirety, including troubleshooting and protecting confidential documentation.
- Advised on responsible borrowing and basic financial aid questions.
- Assisted in creating action plans for students to balance personal and professional challenges and goals to ensure graduation.
- Effectively worked with graduation counselors to ensure student retention and exceeded company standards in this area.
- Maintained high enrollment rates of new students through referrals, cold calling and strong follow-up skills.
- Worked with Ground Campus, Military & Dependent students from each region of the United States.
- Participated in quarterly company volunteer missions to serve the local community.
Candidate Info
22
years in workforce
4
years at this job
C
Electrical Construction And Maintenance
AA
Associate of Arts
BA
Commercial Recreation & Facilities Management
Senior International/ Military Enrollment Advisor
- Recruit, advise, mentor, enroll, and retain new & current students in 140+ countries over 7 continents
- Helped promote [company name] Bachelor, Masters, and Doctoral Degree programs to USA Military and Government Employees and International students
- Provided assistance in the development of new hires and other training initiatives for team members.
- Create customized marketing campaigns and host information sessions that promote services and resources that meet University Shareholder, Stakeholders, and Partnership needs.
- Perform program cost analysis, program cost forecasting and participate in preparation of program plans/documentation/reports in support of annual and multi-year fiscal planning Interface with management, faculty, and staff geared toward new quarterly enrollments and student retention while focusing on creating positive social change
- Achieved $1.4 million in sales Year after Year exceeding gross profit objective by 150% by creating new partnerships and generation of new student referrals
- Mentored and help retained students on a Quarterly basis through tutoring, time management, student services and study groups
Candidate Info
5
years in workforce
10
months at this job
BS
Applied Managment
MS
Leadership W / Empasis
Enrollment Advisor
Lead point of contact for students seeking admission for both undergraduate and graduate degree programs
- Lead point of contact for enrollment counselors seeking product knowledge and counseling skills that will enable to achieve their professional goals
- Maintained lead base of over 1000 plus students daily
- Provide unparalleled customer service and single-point accountability, beyond expectation for students through graduation
- Key player in mentoring newest members of the enrollment team
Candidate Info
14
years in workforce
1
year at this job
C
Applied Industrial And Organizational Psychology
BA
Psychology
MA
Management
Enrollment Advisor Team Lead
- Provided leadership and managed the enrollment team to meet the campus admission's expectations
- Offered full cycle recruiting including prescreening, scheduled face-to-face interviews, qualified students for admissions/ financial aid, and assisted students to make a smooth transition into the classroom
- Maintained contact with students throughout the admissions process and classes
- Identified strategic plans and developed new opportunities to enhance campus growth
- Participated heavily in recruiting efforts, referral generation, and cold calling
- Educated students on various academic programs and provided career development
Candidate Info
9
years in workforce
9
years at this job
Enrollment Advisor
- Prospected new students and initiated daily schedule of interviews for enrollment purposes.
- Increased enrollments by widening student prospect base. Asked for referral students from every student interviewed.
- Certified by [company name] to assist student with financial aid documents.
- Seventeen years working in proprietary schools: ITT Technical College, Lincoln College of Technology and [company name].
- Experience with both online and campus students.
- Encouraged technologically challenged students to stay focused and motivated by providing computer support to increase and improve confidence.
- Maintained contact with students during course of studies and monitored grades to insure successful completion of each class.
- Seventeen Outstanding Service Awards.
- Attended "Top Up" in Phoenix, AZ for outstanding performance in March, 2007.
- Provided outstanding, daily customer service for new and continuing students.
Candidate Info
2
years in workforce
1
year at this job
Enrollment Advisor
Execute recruitment strategy to achieve university growth objectives as part of administrative team both campus- and company-wide.
- Earned the company over 2 million dollars by enrolling students in Esthetics, Cosmetology, Barbering, Manicuring, and Instructor Training Programs.
- Onboard prospective students to satisfy university budget and enrollment forecast.
- Facilitate financial aid process by working closely with VP of Student Finance and Financial Aid Coordinator.
- Mentor students post-enrollment to ensure educational satisfaction alongside Student Success Advisor.
- Devise and actualize marketing strategy to grow and enrich TUBC's Barbering Program.
- Coordinate community outreach programs aside Campus Director and university Instructors.
Candidate Info
22
years in workforce
10
months at this job
BA
Business Administration
BA
Bachelor of Arts
Enrollment Advisor
- Responsible for being in top Admissions weekly
- Received #1 in Company for Top Close Rate for the year of 2016
- Received #2 in Top Lead Start for year 2016
- Responsible for all orientations: Presentation, Id's, Uniforms' and supplies
- Retrieved all high school diplomas and transcripts from previous schools
Candidate Info
12
years in workforce
2
years at this job
AAS
Interpersonal Communications
BS
Human Development
Enrollment Advisor/sales/customer Service
- Successfully Sold (Top Performer) Education Packages via telephone and in person
- Coached New Students on Creating New Business Plans
- Developed and Performed Training for New Students
- Provided all Customer Support, Welcome Calls, and Client Interface
- Performed Sales Presentations, Developed New Business
- Edited Company Documents and RFP's for Accuracy and Consistency
Candidate Info
5
years in workforce
3
years at this job
Enrollment Advisor
- Represented the university with the highest level of integrity and professionalism
- Provided a positive and seamless student experience
- Effectively informed prospective students of products and courses through verbal and written communications
- During and after initial contact with prospective student, used consultative sales initiatives to drive enrollments
- Counseled concerns and covered program cost and expectations
- Developed new leads by acquiring Personally Developed Referrals (PDR)
Candidate Info
17
years in workforce
12
years at this job
BA
Deviant Behavior & Social Control
MA
Public Administration
International Enrollment Advisor
Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs
- Assist military personal and ex-patriots living abroad to enroll in graduate and doctoral level programs
- Work closely with our Veteran's Affairs office in the utilization of GI Bill & TA Assistance
- Point of contact for newer Enrollment Advisor's, serve as a team leader and acting manager as needed
- Ensure all student communications are in line with our university brand and student-centered focus
- Problem solve and liaise within department to ensure students encounter world class customer service and an excellent student experience
- Collaborate with various department in order to ensure mission, vision and goals of organization are met
- Build rapport and provide guidance for international students interested in obtaining "A higher degree. A higher purpose"
- Serve as a product trainer and mentor to new Enrollment Advisors on all products and services offered.
Candidate Info
18
years in workforce
8
months at this job
BA
Management And Human Resource Management
BA
Sociology
Enrollment Advisor
- Responsibilities include successful achievement of all enrollment accountabilities including; new enrollments, referrals, appointment conversions, new student starts, while maintaining quality compliance standards
- Tracked admissions checklist items including official transcripts, statement of intent, Graduate and Undergraduate testing, first quarter registration and class start
- Responsible for stitch-in and follow up as directed by Director of Enrollment
- Serve as an advocate for prospective students and admission advisors
- Assists students with finalization of enrollment process through add/drop
- Facilitated NLU College of Management and Business Open Houses
- Partnered with other department including but not limited to Student Advising and Student Affairs as needed
Candidate Info
5
years in workforce
1
year at this job
BA
Biology
Enrollment Advisor
- Worked with perspective students to help find the best degree program for their future, while walking them through the entire enrollment process.
- On a one on one basis I would help enrolled students remain engaged and successful during their classes.
- Worked hard to surpass enrollment company expectations.
Candidate Info
13
years in workforce
6
years at this job
BBA
Administration And Accounting
MS
Elementary Education
Enrollment Advisor
- Inform students on the various program options available and career exploration with the use of various career resources
- Teach students how to navigate the student website and provide support throughout their programs
- Demonstrate the use of the many tools available to students
- Listen to student needs and provide guidance to help students succeed in their programs
Candidate Info
11
years in workforce
2
years at this job
HS
High School Diploma
Computer Information Security
Enrollment Advisor
- Responsible for marketing to prospective college degree seeking students and assisting with the application and enrollment processes
- Research and review [company name] premier graduate degree programs and industry policies to remain abreast of all updated collegiate information
- Provide detail metrics information about NCU graduate programs, daily percentile goal ratio, enrollment deadlines and quotas
Candidate Info
12
years in workforce
1
year at this job
BA
Mathematics / Dance
MA
Caribbean Cultural Studies
MBA
Corporate Finance
Enrollment Advisor (texas)
- Liaison between prospective students and Academic Advising, Financial Aid, Registrars and Student Support
- Provides excellent customer service during the enrollment/application process for potential students
- Achievements include 11 students within 4 weeks after training and 65 enrollments in my first full quarter
- Member of the SAPP Team (San Antonio Party Planners) assisting with site social activities
- Certified in CRM systems/processes such as Banner, Onyx, Salesforce, Blackboard and CSA
- Chosen to be a part of the Closed/Lost Pilot to increase conversion of closed/lost leads to pre-enroll
- Volunteered for off-site Business development opportunities such as education/career fairs
Candidate Info
16
years in workforce
1
year at this job
BA
Psychology And Sociology
MA
Marriage And Family Counseling
Marital Counseling
Enrollment Advisor
- Develops recruitment networks and evaluate, plan and represent [company name] at recruitment events, conferences and internal and external meetings
- Develops and executes on-campus events and online events for prospective students including open houses, information sessions and individual advising appointments
- Provides direction to team for meeting enrollment goals based on analysis of enrollment data and trends
- Guides and nurtures students during the full application cycle. Counseling the students in selecting program of study that will assist in developing their careers
- Provides detailed information on graduation requirements, eligibility for degree programs, details on procedure, policy and financial assistance
- Exercises judgment of admissibility based on detailed analysis and evaluation of applications
- Development and maintenance of recruitment communications including prospect generating and fulfillment materials and websites
Candidate Info
18
years in workforce
3
years at this job
AS
Business
BA
Marketing
MBA
Master of Business Administration
Enrollment Advisor
- Proudly represented Washington State University's Online MBA programs.
- Exceeded semester and annual recruitment budgets for three consecutive years.
- Interview, qualify and guide potential students through the admission process.
- Review student files to ensure submission of a complete and quality admission profile.
- Identify areas of improvement with recruitment processes and implement solutions.
- Educate coworkers on best practices with various systems and procedures.
- Work inter-departmentally to develop initiatives and materials to help drive student recruitment.
Candidate Info
1
year in workforce
4
months at this job
Cultural Anthropology
Enrollment Advisor
- Answer inbound customer calls in need of assistance with processing their application for income based payment programs for their student loans with the Department of Education.
- Build immediate rapport with clients through friendly and engaging attitude.
- Provide program information, facilitate customer service, and make sales.
- Expertly overcome objections and secure agreements.
- Maintain client information, schedule appointments for follow ups, and processe client applications through a personalized CRM.
- Demonstrate excellent computer and navigation skills such as appointment scheduling, maintaining call logs and reports to supervisor.
Candidate Info
5
years in workforce
1
year at this job
BA
Public Relations
MA
Higher Education Leadership
Enrollment Advisor
- Recruits new students daily
- Walks students through enrollment process, including completing application.
- Performs daily operating tasks and responsibilities as assigned by the Associate Director, using Roadrunner and Volocify systems
- Monitors student degree plans and course schedules to ensure students are remaining in compliance with NCU policy and degree plan requirements
- Proactively identifies various "at risk" student populations and provide low level resolutions to assist student in successful program completion
- Maintains all tasks/responsibilities for student load set by Associate Director
Candidate Info
14
years in workforce
7
years at this job
HS
High School Diploma
AS
Counseling
BS
Management
Senior Enrollment Advisor
- Acquisition, recruitment, enrollment, and retention of new and continuing students entering college
- Specialization and advisement of healthcare, psychology, and business related degree programs and careers
- Financial aid counseling for students seeking to utilize federal aid and employer tuition benefit programs
- National student support management, working with enrollment, academic, and finance teams
- Team lead, responsible for creating marketing strategies which increase enrollments at local campus locations
- Building and managing local B2B partnerships to enhance higher education offerings for our partners employees
Candidate Info
12
years in workforce
9
years at this job
BS
Environmental Science
BA
Political Science
MA
Business Administration
Senior Enrollment Advisor
- Apply active listening and rapport building skills to gather information on the prospective military students’ needs to develop educational plan which will match their goals.
- Develop clear graduation plans by mentoring new students, evaluating college transcripts, researching federal financial aid options, and assisting with the application process.
- Collaborate to create a comprehensive student orientation presentation and plan workshops according to the student’s needs.
- Work with Enrollment Team on developing information sessions for potential students.
- Present information to students on time management, career resources, and guide them towards completion of their degree, while developing plans with potential students on future classes and academic assistance.
- Train and mentor new Enrollment Advisors.
- Work hand and hand with Enrollment Manager to develop strategies to increase customer service scores.
- Handle heavy call volume of approximately 80 calls per day in addition to daily meetings with students, while maintaining a successful student retention rate of 88% throughout their degree program.
Candidate Info
3
years in workforce
3
years at this job
AS
Automotive
BS
Business Management
Enrollment Advisor
- Interview and selected qualified students
- Ensure all enrollment paperwork was accurate
- Processed student's confidential financial aid information
Candidate Info
10
years in workforce
2
years at this job
AS
Advertising And Marketing Communications
BS
Human Ecology
MA
Master of Arts
Enrollment Advisor
- Building rapport and provide guidance for students interested in obtaining undergraduate, graduate and post-graduate and doctoral degrees.
- Prepare and maintain progress, conversion and related reports on a weekly basis.
- Receive and follow-up on potential students via phone, email, fax, and direct mail student inquiries relating to obtaining advanced degrees.
- Assess potential applicants and determine if they are qualified to apply and enroll in various degree programs.
- Qualify and advise students for various academic programs.
- Assist students with the enrollment process through week 2 of class.
- Prepare and maintain progress, conversion and related reports on a weekly basis.
Candidate Info
7
years in workforce
2
years at this job
BA
Criminal Justice Administration
Enrollment Advisor
- Handle inbound calls in a phone queue setting, assisting families through the [company name] enrollment process.
- Communicate with enrolling and enrolled families via electronic correspondence.
- Act as a liaison between the schools and enrolling families to resolve issues that may impede enrollment.
- Remain up-to-date with changes in policies and state and federal guidelines and communicate this to families when applicable.
- Assist in outbound call campaigns designed to identify families who need additional help with the enrollment process.
- Ordering learning materials and/or equipment for enrolled families.
- Maintain and improve quality results by adhering to standards and guidelines during communications with families.
- Other duties as assigned.
Candidate Info
12
years in workforce
4
years at this job
BS
Business Administration
MA
Strategic Leadership
Family Advocate & Enrollment Advisor
- Responsible to recruit 200 students for $5 million revenue
- Maintain budget constraints in new student tuition discounting
- Design and implement enhanced financial aid award letter communication
- Staff training & development for new hires
- Present complex information to 50-600 member audience
- Guide the registration process & create first semester class schedule
- Serve as liaison between student's family & various ONU departments
- Engage in efforts to strengthen student retention
Candidate Info
16
years in workforce
11
months at this job
GED
GED
Law Enforcement
Enrollment Advisor
- Prospect and enroll new students
- Develop relationships and ensure student satisfaction
- Process admissions paperwork
- Assist manager in development and training of new Enrollment Counselors
Candidate Info
10
years in workforce
9
months at this job
BS
Business Administration
Enrollment Advisor
- Advise incoming undergraduate and graduate level students on life career paths
- Offer 38 different degree programs and assist with financial aid
- Maintain weekly contact with all active students throughout enrollment process
Candidate Info
4
years in workforce
1
year at this job
Connections Academy - Documents Verification/enrollment Advisor
- Assist Parents in enrolling students into online virtual school.
- Advised Parents/students of missing or incorrect documents.
- Going over proper documents required by state legislature for student to be enrolled.
- Advising Parents/Students of enrollment Caps, waitlists and freeze.
Candidate Info
4
years in workforce
1
year at this job
Connections Academy - Documents Verification/enrollment Advisor
- Assist Parents in enrolling students into online virtual school.
- Advised Parents/students of missing or incorrect documents.
- Going over proper documents required by state legislature for student to be enrolled.
- Advising Parents/Students of enrollment Caps, waitlists and freeze.
Candidate Info
13
years in workforce
11
months at this job
C
Strategic Leadership
Intervention Enrollment Advisor
- Handle inbound calls in a phone queue setting, assisting families through the Connections Academy enrollment process.
- Communicate with enrolling and enrolled families via electronic correspondence.
- Act as a liaison between the schools and enrolling families to resolve issues that may impede enrollment.
- Remain up-to-date with changes in policies and guidelines and communicate these changes to families when applicable.
- Communicate specific enrollment procedures to families, review state and federal guidelines, and find solutions to issues that may impede enrollment.
- Assist in outbound calling campaigns designed to identify families who need additional help with the enrollment process.
- Provide additional support to schools and families after the enrollment process concludes by tracking the reception of required documentation and assisting with reenrollment.
- Requesting learning materials and/or equipment for enrolled families.
- Maintain and improve quality results by adhering to standards and guidelines during communications with families.
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