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Pharmacist Manager Resume Samples
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Candidate Info
1
year in workforce
5
months at this job
BS
Microbiology
Interim Pharmacist Manager
Store was red for inventory management when I became [company name]. I was able to shift pharmacy inventory to green by meeting all goals and expectations for receipt to sales and ordering. Completed all monthly expired medication (Genco) returns on time and executed McKesson returns 3-4 times a month to cut back on inventory costs.
- Led San Antonio district in loyalty driving categories such as, Rx Rewards and Target mobile. Both categories improved from red to green since my first week as [company name] at store #2467.
- Increased customer satisfaction survey scores from 50% to 100% within the first month of taking over the store and improved guest counseling and OTC scores to green for store #2467
- Effectively managed technicians' schedules without going over pharmacy earned hours, which has helped maintain a green scheduling score.
- Able to communicate effectively with team members and members of the store management team to make sure everyone is knowledgeable regarding new initiatives and accomplishing goals.
- Helped teach and train a new technician with no prior pharmacy experience.
Candidate Info
24
years in workforce
3
years at this job
BS
Pharmacy
BS
Zoology
Maryland
Pharmacist Manager
Filled and verified orders in excess of 1000 prescriptions per week
- Avid troubleshooter; contracted physicians confirmed prescription accuracy
- Superior leadership skills; managed team of pharmacists, technicians, pharmacy students and interns, directed scheduling, hiring, training, and disciplinary actions
- Strong interpersonal skills; resolved customer complaints and inquires with sympathetic and creative sense of customer service techniques
- Primary preceptor for international interns and pharmacy students with 100% licensure obtained and extensive company work proficiency
- Supervised and assessed perpetual medication inventory and purchases using McKesson 3P software for maximum profitability, ensured proper storage and security of medications valued at $600,000.00
Candidate Info
5
years in workforce
2
years at this job
PharmD
Pharmacy
Pharmacist Manager
Managed budget, oversee all aspects of day-to-day operations to maximize company's goals
- Provided information and advised regarding drug interactions, side effects, dosage and proper medication storage to customers
- Consulted with patients, providers to proper selection of drugs
- Conducted orientation and trained pharmacy technician in typing, billing
- Maintained perpetual inventory for all medication quarterly and yearly
- Provided immunization, health screen, medication management services
Candidate Info
3
years in workforce
1
year at this job
Clinical Pharmacist Manager, Clinical Operations
Facilitated the development of Step Therapy for large health plan clients by working with Medco's CP&T Committee.
- Implemented Custom Clinical Criteria (including Prior Authorization, Step Therapy, and Quantity Durations) for large health plan clients.
- Provided clinical and operational subject matter expertise to clients and CAEs for clinical coverage review.
- Maintained clinical logistics of Step Therapy criteria to keep current with new drugs and FDA requirements.
- Coordinated the implementation of Step Therapy coverage review, including its criteria and branching logic, with CAEs, clients, the CP&T Committee, and the Criteria Coding team.
- Developed checklists, metrics, and co-authored a SOP to create structure and efficiency in the processes.
- Reviewed therapy-related drug interactions, dose management, and routes of administration.
Candidate Info
7
years in workforce
1
year at this job
BS
Physiology
Pharmacist Manager
Responsible for the overall pharmacy department servicing over 1000 prescriptions per week.
- Hired and trained new pharmacy technicians and completed weekly payroll for pharmacy department of 3 pharmacists, and 5 technicians. Scheduled work shifts for both pharmacists and technicians.
- Built the business by opening the drive-thru feature of the building, using strong customer service strategies and business coupons to local businesses which increased the number of prescriptions from 700 to 1000 per week within one year and built loyalty to the store.
- Adhered to guidelines to track weekly business metrics.
- Maintained inventory of medications to include the C-II (narcotic)
- Trained the staff on new processes for previously over the counter medications such as Sudafed.
- One of three pharmacists chosen to represent CVS to support the Katrina Hurricane Victims. Dispensed prescriptions over 12-14 hour long shifts for displaced individuals who often did not have appropriate medical records. Trusted to make on the spot decisions for pro bono prescriptions.
Candidate Info
7
years in workforce
2
years at this job
BS
Pharmacy
Pharmacist Manager
Managed the Assisted Living and Residential division of the company.
- Hired, trained, supervised, and conducted performance reviews for pharmacists, technicians, and call center representatives.
- Developed Assisted Living and Residential policies and procedures.
- Represented the company by meeting with administrators and nursing directors to address concerns
- Responsible for new facility implementation planning when acquiring new accounts.
- Established reputation as a dependable and flexible leader able to work under pressure and meet strict delivery guidelines.
- Promoted to the next level of management as a Quality Assurance Coordinator.
Candidate Info
13
years in workforce
8
years at this job
BS
Pharmacy
Pharmacist Manager
- Analyzed and created report recommending strategies to effectively combat entry of large national chain into the Indianapolis market.
- Represented retail pharmacy on a regional managed care P&T committee.
- District training store for new pharmacists and accuracy of filling prescriptions.
- Store was selected for a mock FDA audit and used to provide regional training to district managers and pharmacists.
- Opened new pharmacy and built a successful business over several years with store being recognized as a top performing store in local area.
Candidate Info
5
years in workforce
1
year at this job
MBA
Master of Business Administration
Pharmacist Manager
Manage staff of 6 fulfilling more than 900 prescriptions weekly
- Led and coordinated management of efficient, patient oriented operations
- Performed multiple, thorough Medication Therapy Management sessions weekly
- Performed health screenings including Blood Pressure, Lipid, BMI, A1C and glucose monitoring
- Provided immunizations including influenza, meningitis, pneumonia, yellow fever and shingles
- Compounded non-sterile solutions, creams, ointments, suppositories and capsules
- Consulted patients in regards to medication dosage, drug interactions, medical equipment, disease management and potential side effects of prescription and OTC medications
Candidate Info
17
years in workforce
3
years at this job
AA
Liberal Arts, Prepharmacy
Pharmacist Manager - Therapeutic Resource Center Clinical Counseling Program
- Responsible for 70 specialist pharmacists, 29 direct reports - 16 work at home/13 on site.
- Trained and supported specialist pharmacist certificate programs for diabetes, cardiovascular, neuroscience, pulmonary and specialty.
- Analyzed trends in performance metrics and provide coaching to low performers
- Monitored and scored direct reports' calls for quality and compliance and record for audit
- Worked with client services team to resolve member/client escalations
- Acted as subject matter expert to research questions/concerns from staff and colleagues
Candidate Info
4
years in workforce
3
years at this job
MA
Epidemiology And Biostatistics
PharmD
Pharmacy
Pharmacist Manager
- Interpreted and dispensed prescriptions efficiently and accurately in a fast paced and high-pressure environment
- Resolved coverage and reimbursement issues by acting as a mediator with managed care insurers
- Counseled patients on their medications and addressed their concerns
- Made professional recommendations to prescribers based upon medication drug utilization reviews and standards in treatment
Candidate Info
2
years in workforce
2
years at this job
BS
Health Sciences
BS
Pharmacy
Pharmacy
Pharmacist Manager - Pharmacist in Charge
- Managed a 2500 scripts/week pharmacy.
- Performed all functions consistent with the day-to-day operations of a retail pharmacy including processing, compounding, and preparing prescriptions.
- Assisted in advising physicians, counseling patients, and managing inventory.
- Conducted job interviews, hired and trained new employees and enabled staff to provide CVS quality customer service.
- Drafted pharmacy team weekly schedule, daily tasks and ensured excellent customer care and smooth workflow in the store at all times.
Candidate Info
47
years in workforce
10
years at this job
BS
Pharmacy
Pharmacy Technician Program
Senior Clinical Consultant / Pharmacist Manager
Subject matter expert in Reviews and Appeals product management. Point-of-contact for account team and client calls regarding reviews, appeals and drug coverage. Leveraged pricing, cost savings and client upsell in partnership with functional areas.
- Retained clients and sustained new customer upsell, advising for installations, issue resolution and correct setup.
- Grew profit margin building productive patient and physician relationships, resolving issues, updating and changing available products, attracting more clients.
- Met and exceeded company objectives enhancing client satisfaction, improving organizational effectiveness and productivity.
- Developed and updated existing pharmacy system capturing client intent for drug coverage and benefit review.
- Aided in streamlining and simplifying installation process for account teams, developing updated system for capturing client intent.
- Designed and maintained client-facing documents and review and appeal standard operating procedures, reducing necessity for meetings and calls.
- Guaranteed audit readiness and eliminated risk of fines, aligning reviews and appeals product with relevant regulations and standards.
- Responded to inquiries and resolved issues surrounding healthcare reform (ACA) compliance and Medicare Part D, maintaining adherence with state and federal regulations.
- Revised and customized standard appeal letters to fit specific clients, addressing individual client needs.
- Determined product financial impact and future projections using review and appeals book of business numbers.
Candidate Info
15
years in workforce
6
years at this job
BS
Chemistry
Pharmacist Manager
- Built the business of a new Independent Pharmacy through attributes of superior customer service and provider relations to current volume
- Dispensed and counseled patients on medication.
- Performed Medication Therapy Management for eligible patients
- Managed and controlled inventory of the pharmacy, over the counter and hardware.
- Immunized patients at both flu clinics as well as for walk ins and navigated third party billing
- Reconciled third party claims resulting in a less than 1% recuperation when audits occurred
- Wrote work schedule for all employees
Candidate Info
7
years in workforce
7
years at this job
BS
Bachelor of Science
Pharmacist Manager
- Counseled patients on the use of over-the-counter and legend medications.
- Proactively monitored for the prevention of drug-drug interactions.
- Supervised pharmacy technicians and pharmacists in meeting pharmacy goals.
- Trained newly hired pharmacists.
Candidate Info
13
years in workforce
7
years at this job
PharmD
Pharmacy With Minor
Registered Staff Pharmacist Manager
Involved in ordering, receiving, and verifying controlled and non-controlled substances orders
- Performed drug utilization reviews before dispensing any
- Extensively trained in filling, compounding, and dispensing
- Performed daily departmental standard of operating procedures and management housekeeping from stores to stores efficiently to maintain competitive edge and maximize net gross profit
- Involved in performing blood pressure, smoking cessation and diabetes screenings/counseling
Candidate Info
21
years in workforce
14
years at this job
PharmD
Pharmacy
Pharmacist Manager
- Full-charge profit-and-loss responsibility for this prominent pharmacy generating approximately $3.5 million in annual revenues, maintaining consistent profitability for over 14 years despite national economic downturn and increasingly challenging business environment.
- Hands-on leadership of daily operations including budget management, staffing, product development, vendor relations and customer service.
- Provided leadership, professional mentoring, training and supervision for 4 pharmacy technicians and 2 part-time pharmacists.
- Recognized new revenue stream possibilities on the wholesales side of the business, and on personal initiative, grew wholesale revenues from 2% to 20%.
- Earned solid reputation for being an effective problem-solver, and through creative leadership, enjoyed an employee turnover rate of less than 1%.
Candidate Info
10
years in workforce
2
years at this job
MA
Business Administration
PharmD
Pharmacy
Training / Certification
Pharmacist Manager
- Managed all the daily tasks within the pharmacy and managed all pharmacy staff
- Provided free diabetes, high blood pressure and cholesterol screenings within the community
- Counseled patients by providing valuable information on prescription and over the counter medications
- Communicated with physicians to resolve discrepancies found in prescriptions and to obtain new prescriptions
- Entered prescriptions into the computer system, filled prescriptions and performed prescription transfers
- Interviewed patients and created and updated patient medical history charts
- Compounded medications such as ointments, creams and solutions
- Performed Medication Therapy Management sessions with patients
Candidate Info
3
years in workforce
2
years at this job
Pharmacist Manager
- Hired and trained many pharmacy support staff
- Directed operations to comply with productivity, budget and efficiency
- Addressed customer questions including complaints appropriately
- Excelled at handling large prescription volume
- Managed contracts with insurers and ensured claims were paid in full
- Managed selection of venders and suppliers including drug destruction vendors
Candidate Info
24
years in workforce
1
year at this job
BS
Pharmacy
Customer Service Pharmacist Manager
Managed a team of 3 supervisors who supervised teams of 20 to 25 pharmacists each. Managed the day to day operations of the department.
- Worked with the Finance team to create and manage department forecasting and yearly budgets.
- Worked with Field Operations to ensure proper capacity was maintained.
- Oversaw the Professional Practice monthly audit to ensure compliance of Practice Standards.
- Responsible for line management interaction with Union.
Candidate Info
11
years in workforce
2
years at this job
Executive Team Lead - Pharmacist Manager
Trusted healthcare professional improving medication use and bettering patient outcomes
- Executed store process and drove company initiatives
- Provided accurate compounding, dispensing, pricing, inventory management, records, counseling and clinical services
- Satisfied state and national pharmacist-in-charge requirements
- Ensured efficiency and efficacy in day-to-day pharmacy operations
- Engaged the team to drive sales and results by performing quality assurance and providing coaching, training and constructive feedback when necessary
Candidate Info
3
years in workforce
3
years at this job
BS
Biology
Pharmacist Manager
Counsel patients on the use of medications and the potential for drug-drug interactions
- Oversee everyday operations of the pharmacy including oversight of clerks and technicians to ensure efficient daily operations
- Manage inventory including overstock and outdates
- Ordering drugs and supplies for the pharmacy
- Assist Company in community programs for marketing purpose
- Current Workflow adherence above expectation level
- Conduct immunization programs to service the public
Candidate Info
36
years in workforce
1
year at this job
BS
Bachelor of Science
BA
Bachelor of Arts
Pharmacist Manager in Charge
- Performed all functions consistent with the day to day operations of a retail pharmacy including processing, and preparing prescriptions, advising physicians, counseling patients on prescriptions, OTC, and health related items with necessary instructions, and processing third party plans.
- Organized store's documentation and pharmacy layout in order expedite and ensure the accuracy of drug processing.
- Ensure excellent customer service is provided to all patients, and complaints are handled in an appropriate and professional manner.
- Responsible for Pharmacy Drug Inventory and Manage control substances inventory.
- Responsible for order entry and prescription verification
Candidate Info
6
years in workforce
2
years at this job
BS
Biology
MA
Master of Arts
PharmD
Specialization
Registered Pharmacist Manager Onsite, Swedish Medical Center
Established [company name]' onsite clinic at Swedish Medical Center focusing on Oncology, and gained designation as [company name] Certified HIV Specialist and served as market HIV point person.
- Received written prescription for patients; verified validity and accuracy of the information; dispensed and delivered medications per doctor's orders.
- Compounded medications; measured quantities accurately sorting by type and quality; priced medications and affixed labels.
- Received online orders, from other pharmacies and from refill lines.
Candidate Info
29
years in workforce
2
years at this job
BS
Pharmacy
Clinical Pharmacy Rotation
Pharmacist Manager
Manage the operation of the pharmacy, including staffing and ensuring proper licensure of all pharmacy personnel
- Coordinate and organize pharmacy department daily schedule of activities.
- Manage and control prescription department inventory.
- Recommend, plan, and administer community and professional relation programs. Like "brown-bag" day.
- Implement department organization structure through proper hiring and placement, transferring of personnel, scheduling of work, assignment of responsibility, and delegation of authority.
- Developed department employees through orientation, training establishment of objectives and preparation of performance assessments.
- Became certified Immunizer and MTM trained.
- Became preceptor for 2 schools in Maine.
Candidate Info
6
years in workforce
1
month at this job
BA
Business Management
BA
Mathematics And Informatics
Genetics Engineering
Pharmacist Manager
Overseeing the work of subordinates, ensuring that employees perform tasks in accordance with corporate policies, industry practices and safety rules.
- Review prescriptions to ensure accuracy, verify the necessary ingredients and evaluate their suitability
- Medication ordering and maintenance of appropriate inventory controls within the pharmacy
- Managing the stock and designation of sample medications, within the guidelines of the authorized protocol
- Organize promotions and seasonal discount campaigns
- Liaise with pharmacy management and ensure improvement of store activities
Candidate Info
4
years in workforce
4
years at this job
MBA
Master of Business Administration
Pharmacy Education
Pharmacy Intern- Pharmacist Manager
Counseled patients as well as dispensed medications. Counseling included the proper use of OTC medications
- Managed controlled records, returns, drug inventory, OTC department, and pharmacy personnel
- Responsible for the proliferation of the pharmacy financially. Managed profit and loss statements while coordinating with store management
- Managed the implementation of a new pharmacy computer system
- Managed a $50,000 write-on from inventory reconciliation. (Up from a write-off the previous year)
- Addressed customer complaints and concerns
- Managed training of new pharmacists, technicians, and clerks
- Managed patients' account receivables
Candidate Info
5
years in workforce
5
years at this job
MA
Pharmacy
Public Health
Pharmacist Manager
Clinical Governance lead role, advising on drug and public health matters.
- Checking prescriptions to ensure drug, dose and formulation are appropriate for the patient.
- Providing Public health services such as emergency hormonal contraception, needle exchange services and medicines use reviews.
- Working closely with local health centers
- Monitoring drug stock levels regularly.
- Managing, supervising, and training pharmacy support staff and care home staff
Candidate Info
10
years in workforce
10
years at this job
Pharmacist Manager
- Productively performed all facets of high volume pharmacy operations management, including mentoring and training of staff, scheduling of workforce, merchandising, budgeting and procurement.
- Proactively provided outstanding customer service, resulting in repeat business through building of rapport with strong and loyal client base.
- Supplied guidance, advise and technical responses to various individuals, in-person and over the phone, on numerous issues, including proper drug usage, side-effects and possible interactions.
- Worked closely with physicians and their staff members on all aspects of medication ordering, refill requirements, formulary guidelines, generic replacement, and treatment programs.
- Conducted all facets of inventory management, including monitoring of pricing, removal of out-of-date drugs, and maintaining appropriate levels.
- Consulted with customers on over-the-counter medication selections and effectiveness.
- Interacted with representatives of pharmaceutical companies on introduction of new products.
- Assured department interactions were in total compliance with HIPPA and other regulatory requirements
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