General Manager/fitness Manager
Oversaw membership and personal training sales for multiple locations in the Utah Market. Responsible for new business development, Client retention, member services, and staff training and development programs. Recruited and trained a team of professionals to consistently hit monthly financial targets.
- Drove talent acquisition and development for the District as a Fitness Manager.
- Trained and mentored three employees to promotions to management positions throughout the district. 75% of the Fitness Managers in the market were my former assistants.
- Set company record for single largest Personal Training Revenue Day for an existing store.
- Consistently exceeded revenue expectations and finished in the top tier of clubs in the Pacific Northwest Region
- Responsible for exceeding customer expectations and resolving member concerns.
- Implemented and sustained a culture of recognition for both members and team members that focused on "Changing Lives" and creating personal success stories for members.