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Clinical Nurse Manager Resume Samples
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6-10 years of experience
Daily duties required directing and ensuring the quality, safety, and continuity of patient care for several units which included: ICU\PCU, Medical\Surgical, Medical\ Telemetry and the PICC\IV Therapy team. Daily accountability also included all aspects of staffing including recruiting, hiring, scheduling, and progressive discipline.
- Worked closely with interdisciplinary team to assure excellent communication and patient satisfaction
- Collaborated closely with physician’s as well as case management to ensure meeting core measure metrics and LOS
- Created trusting relationship with team and colleagues
- Mentored and motivated members of team to complete higher education and career development
- Created and executed plans to empower team to meet core measure metrics such as CHF, AMI, Pneumonia to 100% compliance and implemented plan which decreased blood stream infections to 0%
- Maintained competencies ( BLS and ACLS) and skills allowing the ability to step in at the bedside as needed.
0-5 years of experience
Manage and direct activities for an acute care unit with 25+ employees specializing in infectious diseases and infection control, in compliance with all federal and state laws, JCAHO requirements, and standards of practice. Supervise specialized care of patients including but not limited to: Cystic Fibrosis, Acute/Chronic Asthma, Hepatitis, HIV, Tuberculosis, and negative pressure Isolation.
- Accountable for ensuring quality patient care through direct supervision of all nursing personnel assigned to the unit
- Demonstrated knowledge, judgment, expertise and managerial skills to ensure smooth functioning of unit on a 24 hour basis. Serve as liaison, resource and educator for other hospital departments integrated into the organization’s overall operation.
- Supervise 25+ employees, including human resource responsibilities for unit scheduling needs, recruitment, interviewing, hiring, training, performance reviews, and disciplinary actions.
- Protect patients, families, employees, and visitors by adhering to and maintaining infection control policies and protocol.
- Initiate weekly multidisciplinary patient rounds and team collaboration of patient goals with significantly improved outcomes.
- Achieved highest rated (97%) Customer Satisfaction within hospital as a result of unit based initiatives.
0-5 years of experience
Successfully manage Ambulatory Surgery Unit, Pre-Admission testing, Interventional Radiology, Endoscopy, and Minor Op Room. Consistently demonstrating compliance with regulatory agencies, Joint Commission, and Magnet. Surveyed June 2012. No deficiencies noted in unit
- Successfully created a GI Physiology program
- Coordinate and ensure staffing adequacy, patient throughput, staff, physician, patient and family contentment and optimal care delivery
- Press Ganey Patient Satisfaction sustained at or above the 95th percentile for the past three years.
- Recipient of the 2013 Press Ganey Guardian of Excellence Award
- Implement and monitor Performance Improvement and Quality Assurance initiatives. Develop and employ plans of action. Over 90% of Nursing Sensitive PI audits reveal 95%-99% compliance consistently over three years
- Improved scores outperforming the Magnet benchmark in all areas on the NDNQI Employee Satisfaction survey for the last two years
- Developed and maintain several unit-based Shared Governance Committees and coordinated and created Magnet endeavors, which attributed to Magnet re-designation survey.
6-10 years of experience
Managed an acute care, 33 bed adult psychiatric unit.
- Responsible for annual budget development and monthly operating reports.
- Successfully maintained monthly staff incidental overtime at 2 %.
- Designed and implemented patient incentive program, patient acuity tool, and nursing care delivery system.
- Participated in rotating weekend responsibility of the 550 bed medical center. Responsible for house-wide staffing, clinical rounds, and participating in medical and trauma codes.
10+ years of experience
On site manager with 24/7 accountability for the professional nursing practice, as well as the professional development and education of 55 nursing staff and patient care technicians. Collaborates with the Clinical Director, Vice President of Nursing and Chief Nursing Officer on quality, performance improvement and clinical outcomes. Oversees performance improvement initiatives, fiscal management of the department, adherence to all regulatory compliance standards. Creates an environment that promotes customer loyalty for families, physicians and employees.
- Successfully trained and led nursing staff in achieving Magnet status (2011), JCAHO recertification (2011), Stroke Center Certification (2013) and EDAP recertification (2103).
- Reduced overtime in the department by 30% of the last 12 months.
- Less than 1% turnover rate in staff
- Customer Loyalty scores in the 95th percentile for 2011 and 2012.
6-10 years of experience
Managed the psychiatric ICU by coordinating care provided by 18 health care professionals
- Adjusted the patient-nurse ratio depending on overall patient census and acuity
- Delegated team responsibilities while enforcing hospital protocol & safety policies
- Provided advocacy, education, and leadership training to department staff
- Developed and implemented a novel multidisciplinary approach to patient care later adopted by several other area hospitals
0-5 years of experience
Responsible for overall operations (24/7 accountability) of a busy 34-bed oncology/ medical surgical unit and 4-chair ambulatory infusion center, including clinical supervision, staff retention and recruitment, fiscal budget, cost containment, position control, and outcomes measurement of clinical indicators. Supervised 40 FTEs.
- Spearheaded changes in the delivery of patient care process and patient care/support services to enhance patient/family/staff and physician satisfaction. Unit received recognition for Excellence in Patient/Customer Satisfaction from the WOW (Walk Our Way) Committee, the hospital’s Customer Relations highest award.
- Decreased salary, supplies, and agency use expenses by 15% over a 12-month period while increasing quality of patient care and patient/family/physician satisfaction.
- Ensured unit’s compliance with Joint Commission, and other regulatory agencies by developing programs for staff’s consistent preparedness.
0-5 years of experience
Served as an advocate for patients in their homes.
- Provided excellent assessment, education, disease management, and necessary follow-up.
- Ensured that policies and procedures were understood and implemented to provide quality care to maximize patient outcomes and profit.
- Managed OASIS assessments, evaluated employees, and handled employee/patient concerns.
- Trained four new LPNs annually.
- Managed employee review processes and ensured compliance with state and federal regulations.
- Supervised PTs, OTs, STs, RNs, LPNs, NAs, and non-clinical staff.
10+ years of experience
Developed one of the first non-hospice homecare Palliative Care programs in the nation
- Managed Telehealth, Wound Care and Disease Management Programs
- Coordinated skilled care delivery for over 1600 patients yearly
- Facilitated team meetings with case review for appropriate level and length of services, focusing on the balance between patient care and cost
- Supervised professional and clerical staff
- Responsible for managed care authorizations, documentation, and tracking
0-5 years of experience
Had oversight of centralized staffing office, support resource team, safety companion program, and nursing supervisors.
- Implemented changes to scheduling process to ensure adequate staffing coverage.
- Navigated budgeted float pool through re-organization to new departments.
- Organized formal safety companion program which included hiring and developing safety companions.
- Supported and mentored nursing supervisors through re-organization and re-development of job requirements.
0-5 years of experience
- Managed all phases of care cycle for the Alzheimer Unit providing a safe and pleasant environment for patients, family and the staff.
- Contributed to organizational growth initiatives as an active member of staff education and procedural committees, along with preceptor duties for the Student Nurse Clinical Program with area nursing schools.
- Built solid trusting relationships with staff and patient families, generating positive PR through extra efforts in care treatment and one-on-one communications.
- Collaborated with multidisciplinary team members, working closely with physicians, nurses, technicians and therapists to formulate, implement and modify individual care plans.
- Responsible for all audits including State of Ohio annual audit and the preparation for these audits as part of a team.
- Acted as liaison between the unit and other hospital departments.
0-5 years of experience
- Responsible for managing inpatient detoxification unit. Reported directly to the Director of Addiction Medicine.
- Served as interim Nurse Manager for the Geri-Psych, 12 bed inpatient units for 9 months. During this period, non-compliant regulatory issues were identified. Strategically re-designed and implemented a program for the Geriatric Psych department including inpatient assessment, quality improvement and care planning.
- Available 24/7 to respond to unit staffing issues, emergencies and patient related issues.
- Monitored quality improvement, policies and procedures.
0-5 years of experience
Manage licensed staff and unlicensed staff members in pre-op, postanesthesia care, interventional radiology, and 13-bed medical surgical unit.
- Successfully transitioned from older preop and PACU area to new area.
- Accomplished successful Joint Commission survey.
- Prepared staff on medical surgical unit to participate in shared governance philosophy
- Improved customer service scores in all areas.
0-5 years of experience
Directed activities and functions of entire nursing component within Dialysis Center.
- Maintained patient care consistent with professional, regulatory and governmental guidelines.
- Trained and demonstrated infection control policies and procedures for facility staff.
- Monitored patient hemoglobin lab work and adjust Epogen and IV iron per protocol from results.
- Analyzed pressures to maintain a healthy vascular access in patients for hemodialysis.
- Reviewed arising problems as part of QA /CQI Committee and implemented solutions.
- Appraised new policies to make sure of adherence to CMS and company standards.
- Directed and delegated duties among employees to safely and effectively initiate treatments.
- Communicated productively with MD’s, transcribing orders and making instructed changes.
- Mentored new employees to deliver treatments following all policies and procedures.
6-10 years of experience
Responsible for 24-hour clinical and administrative nursing care management to include establishing and implementing standards of the department of Nursing in conjunction with other patient care members. Supervising and directing nursing staff in the delivery of safe and competent patient care. Participating in research.and maintaining a safe and therapeutic environment. Functions as teacher and role model; assuring effective labor relations; interviewing, evaluation and selecting personnel. Manages the unit within a designated budget; ensuring availability of adequate supplies and equipment and participating in decisions concerning program changes.
- Co-chairperson of the Hemodialysis and Peritoneal Dialysis Performance Improvement Committees.
- Reorganized the patient flow pattern and adjusted staff shifts for greater efficiency
- Redefined the job of the clerical personnel into a multitasked position
- Organized a Pediatric Team of nurses to focus on the pediatric population
- Worked with the Child Life department to make a more friendly area in the unit
- Initiated a Home Hemodialysis program
0-5 years of experience
Women’s Health Clinic and General Surgery Clinic, [company name], Heidelberg, Germany
- Facilitated and coordinated care for OB patients in direct support of Lean Six Sigma Performance Improvement to increase patient satisfaction and quality of German prenatal, delivery, and newborn care.
- Coordinated patient access to quality care via comprehensive phone triage, case management, schedule administration, and assisting with minor surgical procedures.
- Improved population wellbeing through health fairs, Medical Protection System management, an extensive dysplasia clinic, breastfeeding support, and case management.
0-5 years of experience
Supervised, disciplined, and scheduled staff.
- Coordinated and taught in-services.
- Taught nurse aide training program.
- Collected infection control data, secured statistical data, and implemented infection control procedures/ policies.
- Formulated nursing care plans.
0-5 years of experience
Assisted Facility Manager in daily operations of ambulatory vascular surgery center
- Responsible for staffing and pharmaceutical ordering/stocking
- Participated in monthly CQI meetings; functioned as Patient Safety Officer
- Directed extensive patient care, including completion of admission/pre/post-op assessments, and IVCS with cardiac
- Collaborated with members of interdisciplinary team and various vendors to coordinate proper treatment plans
10+ years of experience
Provided direct patient care and advised staff in caring for chronic dialysis patients
- Worked as an interdisciplinary team member to formulate and implement plans of care for patients and completed detailed nursing assessments per CMS regulations
- Managed infection control of patients and teammates related to: TB, Flu, Pneumonia and Hepatitis B
- Implemented anemia protocols by making appropriate dosing adjustments of epogen and venofer
- Provided vascular access management by working with vascular surgery staff to schedule, prioritize and monitor access placement and necessary procedures
- Participated in regular quality assurance meetings with doctors and interdisciplinary team members
- Managed the procurement of supplies to ensure that the clinic was stocked sufficiently
- Worked closely with physicians to continuously provide excellent patient care to fragile dialysis patients
- Analyzed laboratory results and worked with physicians in changing medications and/or dialysis prescriptions
10+ years of experience
Manage clinical staff, office team, and research personnel, including strategic directives and training of healthcare teams.
- Provide strong contribution as key member of unit quality assurance program designed to identify and evaluate problems, manage patient care and allocate staff assignments.
- Implement and revise hospital policy and procedure in compliance with JCAHO, DNV and HIPPA regulations.
- Monitor policies, goals, objectives, and performance.
- Demonstrate ability to forge, mentor, load and motivate healthcare teams to provide top quality patient care, management and cost saving effectively.
- Assess and manage client needs and provide customized treatment plans.
- Initiate and coordinate a positive and productive relationship with physicians and administrators.
- Won Physician’s Recognition Award for Clinical Excellence and Compassion in May 2003.
- Won Gallup Award for the most Engaged Department in April 2008/2010 and World Class 2011/2012
0-5 years of experience
Shared responsibilities for supervision of 11 employees.
- Established and reviewed policies and procedures regarding decontamination, cleaning, sterilization, distribution, and staff education for the hospital, affiliated nursing home, and associated facilities.
- Researched, documented, and implemented regulations, recommendations, and practices suggested by regulatory agencies, and professional associations.
- Communicated with Operating Room Management Team to assure that all Sterile Processing functions met patient and physician needs.
- Ensured the quality of the collection, transportation, cleaning, and decontamination of all medical equipment, instruments, and trays.
- Verified the effective operation of all sterilization equipment through biological, chemical, and mechanical testing and maintained recorded documentation of the results.
- Shared responsibility for completion of employee performance appraisals.
- Served as a member of the hospital’s infection Control Committee.
- Chaired an interdepartmental task force to continually improve the quality of service between Sterile Processing and associated departments.
- Evaluated products for quality and cost containment.
- Coordinated replenishment of medical supplies for the Surgical Services area.
0-5 years of experience
Provided leadership, direction and guidance to assigned staff (50 + Direct reports). Coordinated and maintained the required training and skills of staff. Implemented corrective actions and conducted performance evaluations. Effectively addresses personnel issues in order to promote a productive and healthy work environment.
- Implemented national nursing standards. Effectively interceded with family and patients and resolve concerns related to the delivery of health care services. Develop, maintain, and evaluate patient/client and staff data collection systems and processes to support the practice of nursing and the delivery of patient care. Collaborated with nursing staff at all levels, interdisciplinary teams, executive officers, and other stakeholders in the development, implementation, and evaluation of programs and services.
- Developed and implemented recruitment and retention programs for staff. Evaluated factors related to safety, outcomes, effectiveness, cost, and social impact when developing and implementing practice innovations. Delegated responsibilities appropriate to licensure, education, and experience of staff. Monitored and evaluated appropriate utilization of staff in collaboration with hospital wide stakeholders.
- Utilized evidence-based practice to develop and implement standards of practice that guide practice improvement initiatives.
- Recognized the diverse skill levels of individual staff members and the unique needs of the patient population when developing staffing plans; ensured level of staffing for the level of acuity is appropriate 24 hours/day.
- Evaluated staff competency by direct observation, peer review, orientation and employee input, documenting this in the appropriate system.
- Operationalized the Shared Governance model of Nursing Practice and integrate point of care staff into decision-making.
0-5 years of experience
Provides leadership for 24hr accountability on a 30-bed telemetry unit, with 43 FTE’s. Ownership of dept recruitment, budget, PI, advocate, resource person, liaison, mentor, researcher, customer services, education
- Analyzed data for core measures with hospital departmental data for various committees
- Reviewed and revised policies and procedure. Implemented hospital wide quality plan ex; SBAR criteria for best practices in communication
- Provided leadership and direction of day-to-day, to achieve operational, clinical and financial success for the telemetry unit, and provide 24-hr coverage by pager
- Responsible and provided clinical education for all aspects of clinical nursing including the development, implementation and evaluation of goals, tactics, policies and procedures for clinical excellence.
- Fiscal management of telemetry and critical care operating budget for nursing and hemo-dialysis.
- Monitored compliance with HFAP improvement standards, creates and revises policies and procedures to meet HFAP accreditation regulatory compliance issues
- Responsible coverage under Administrative operation of 165 -beds
- Responsible coverage in the absent of the Administrative Vice President of Patient Care Services
- Assisted the Chief Nurse Officer and complete the work assigned
0-5 years of experience
Managed an academic sponsored clinical trial involving oral desensitization in subjects highly allergic to various food allergies.
- Comprehensive adult and pediatric patient care assessing for early signs of allergic reaction, handling life-threatening emergencies requiring oxygen, respiratory management, and epinephrine administration for severe anaphylaxis.
- Provided comprehensive phlebotomy support, skin prick tests (SPT), and medication administration.
- Managed inventory and ordering of all medical supplies
- Designed new processes and created electronic tracking tools to manage increased patient load including phlebotomy process flow, patient scheduling / communication system, and crosschecks.
- Recruit, screen and consent eligible patients.
- Central communication for patient advice, scheduling, study queries, wait list and enrollment.
- Liaison with the IRB, Contracts Office, research laboratories, hospital nursing units, clinical lab, pharmacy, and research coordinators.
0-5 years of experience
Responsible for overseeing the operations of the emergency department including staffing, scheduling, throughput of patients, education and patient satisfaction. The ER has over 72,000 patient visits per year.
- Implemented direct bedding process. Decreased door to bed time from 17 min to 6 min
- 5 Level triage system
- Lead contact for design committee for new ED. Oversee the construction and renovations of Senior and main ED
- Help reduce ED2 times from 90+ minutes to 52 minutes as part of the patient flow committee
- Certified ASAP trainer for Epic system
- Disciplinary oversight – coaching and counselings
- Active participant in several committees throughout the organization
- Provided patient care and mentoring to staff on a daily basis
10+ years of experience
The largest provider of comprehensive health care services in Southern New Hampshire.
- Systematically evaluated the quality and effectiveness of nursing practice and nursing services, analyzing appropriate internal and external data and information to identify opportunities in collaboration with department staff for improving services and patient outcomes.
- Analytical skills to evaluate procedures, techniques, assess problem/identify solutions.
- Coordinate with management, physicians and other staff to ensure that lines of communication are open and processes for quality patient care and problem resolution are in place.
- Lead the daily operations of the nursing staff to achieve quality performance, cost effectiveness and continuous, efficient functioning through exceptional nursing services.
- Supervised and monitored regulatory agency standards and customer service expectations in all aspects of nursing.
- Structured the clinic environment which supports direct care nurses and providers and represents department providing input when organization wide decisions are made.
- Developed department culture to engage staff in decision making around practice and patient outcomes.
- Responsible for 14 FTE’s.
0-5 years of experience
Managed ICU/CCU, Hemodialysis Unit, PACU, and Nursing Supervisors.
- Developed and supervised Critical Care Nursing Committee.
- Established hemodialysis unit as separate cost center. Supervised training of staff, budget development, construction of unit, and development of policies and procedures following JCAHO guidelines.
- Participated in design of new Intensive Care Unit.
0-5 years of experience
Responsible for leading a team of eight nurses and two support staff to provide care coordination to physically, mentally, or developmentally disabled adults with a focus on caring for clients who have suffered disability due to cancer
- Develop procedures and protocol for maintaining state and managed care organization compliance guidelines
- Work with primary, specialist, and community health care providers to facilitate care needs to optimize health and wellness and reduce hospital readmission and optimize educated decision- making
- Provide patient education regarding disease processes, medication, treatment, and care plan between and with providers
0-5 years of experience
Responsible for 24 hour planning, implementing and promoting nursing standards
- Ensured high quality, individualized patient care for Asian Pavilion and [company name]s
- Focused on recruitment, retention and development of staff consistent with organization’s values
- Create a unit environment that is desirable to all customers
- Lead effective personnel practices, staff development and competency assessment activities, coordinate and/or provision of in-service and staff education
- Responsible for gathering of pertinent data, reporting data on appropriate government forms and transmitting the data as required to Medicare
- Coordinated plan of care with physician and interdisciplinary team
0-5 years of experience
Provide supervision, evaluations, and disciplinary action on three shifts in two units.
- Implement nursing policies and adhere to governmental and agency regulations and policies with the experience of Joint Commission inspections as well as Medicare inspections.
- Provide client and family satisfaction with exceptional customer service
- Hold staff meetings monthly to pass on agency information to ensure good communication amongst employees.
- Oversee day to day operations on two acute psychiatric units
0-5 years of experience
Manage and coordinate delivery of ambulatory care services and ensure clinical staff provide the highest quality of care and are in compliance with the JCAHO, HIPPA federal, state, and local requirements
- Supervise nursing staff, and orient new employees on direct patient care and determine patient care assignments based on nursing skill levels and patient needs
- Provide ongoing staff development through trainings, team rounds
- Collaborate with physicians & other health care providers in establishing, implementing, maintaining, & evaluating/improving patient care & quality service standards.
- Act as a patient advocate resolving patient care issues
- Collaborate with Chief Medical Officer and Chief Nursing Officer in developing the level of patient services and the day-to-day operations of the department
- Manage and resolve human resource, labor relations, and employee risk management
0-5 years of experience
OB Unit
- Provided 24-hour accountability for the day-to-day operations of a growing OB unit, which experienced about 1,111 deliveries annually.
- Directed a staff of 38 FTE’s, which includes Registered Nurses, OB Techs, and Health Unit Coordinators.
- Resolved complex patient, physician, and staff issues.
- Enjoyed Press Ganey scores above 95% consistently.
0-5 years of experience
Responsible for hiring, training and supervision of clinical staff and daily patient flow management.
- Extensive training in Telephonic triage, patient outreach and follow up support
- Maintain OSHA standards, vaccine management and updating clinical protocols.
- Skilled in electronic medical records and patient registry
- Responsible for NCQA and ACO initiatives for chronic care management of patients
- Developed externship program for Middlesex Community College nursing students at our practice site
0-5 years of experience
Responsible to oversee daily operations and provision of care by professional and para-professional staff in a 28 bed Emergency Room, serving a 301-bed community hospital as a Primary Stroke Center.
- Accountable for scheduling, training, performance evaluation and motivation of over 50 FTE’s.
- Collaborate with ancillary departments and multi-disciplinary team members and interacts closely with other facility staff and Department Heads to ensure that safe, quality patient care is provided.
- Serve on multiple hospital wide committees to facilitate safe patient care, growth of services, and preparation for future environment of care.
- Focus on provision of Patient and Family Centered Care, by ensuring front line and leadership rounding, customer service recovery and staff engagement to meet service vision of Deeper Caring, Smarter Healthcare.
- Served as Interim Nurse Manager.
0-5 years of experience
Supervision of clinical and administrative staff, consisting of approximately 17 employees
- Provide leadership, direction and guidance to assigned staff
- Coordinate and maintain the required training and skills of staff
- Implement corrective actions and conducts performance evaluations
- Promote and monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing
- Responsible for interviewing and hiring
- Responsible for operating within approved budget
- Ensure availability and operation of necessary equipment and supplies for patient care
0-5 years of experience
Responsible for ensuring quality patient care and directing patient care for 45 bed multi-system Progressive Care inpatient beds
- Actively lead customer service with a strong emphasis on capacity, throughput/flow and workforce efficiency
- Successful 2012 Det Norske Ventas (DNV) accreditation survey
- Personal management of 105 FTE’s
- Facilitated the training and implementation of hourly safety rounds
- Successfully implemented “stretch and overcapacity plan” to ensure safe and timely patient placement
- Met Core Measures
- Accountable for continuous quality improvement for the unit
- Facilitated communication between nursing, medical staff and other hospital departments
0-5 years of experience
Initiated startup of Ambulatory Pod as an extension of the Central Staffing office internal PRN Pool. Ultimately able to decrease overtime and outside agency use by 50% the first 3 months after implementation, and then by 90% after just one year.
- Analyze extensive data to facilitate changes necessary to promote cost savings analysis.
- Conduct oversight for clinical operations, observing research trends to incorporate optimum staffing practices.
- Continuously supervise time and attendance behavior for 200+ employees through API electronic software.
- Provide ongoing education to Central Staffing Office Coordinators to improve staffing outcomes.
- Travel to ambulatory sites to monitor implementation process and improvements needed.
- Participated in monthly meetings with key stakeholders to promote concept and obtain by-in.
- Oversight for clinical operations to meet system goals.
- Monitor weekly reports of organization staffing usage.
- Monitor and analyze department budget and collaborated findings with business analyst.
0-5 years of experience
Effective management and supervision of staff on the patient care unit. Effective communication and collaboration with multiple professional disciplines, management professionals and other respective hospital departments
- Project: The development, implementation and administration of a discharge resource packet
- Developed and facilitated therapeutic meditation group within the community meeting setting.
- All items and supplies ordered and stocked for patient care use. Delegation to health unit coordinators and behavioral health associates as appropriate
- Assist and delegate the process of patient admission and discharge to RN’s as dictated per hospital policies and professional standards
- Assist nursing and ancillary staff in solving problems and ensuring safe delivery of patient care.
- Working collaboratively with Assessment and Referral in providing for placement of patients.
0-5 years of experience
Utilized a centralized staffing model to maintain an adequate shift to shift staffing ratio based on patient acuity
- Assisted in the preparation for a JCAHO inspection
- Assessed staff’s quality assurance level
- Assisted with the quarterly staff evaluations
0-5 years of experience
Identify, train and support 12 Fulltime Specialized HIV Nurse Educators and 33+ Flex trained nurses.
- Act as a liaison between Roche Pharmaceuticals and Maxim.
- Communicate and strategize with the upper Sales Management, Director of Marketing as well as the DSM’s, RSM’s, MS’s and Virology Specialist’s throughout the nation.
- Work throughout the nation to proactively maintain and support areas reaching or exceeding goals as well as restructuring and supporting teams’ not meeting goal.
- Special focus on markets with accessibility challenges applying creative approaches to delivering the message of Nurse Connections, ultimately resulting in meeting or exceeding territory goals for referrals.
0-5 years of experience
Coordinate all aspects of patient care within the facility with staff members from admission through discharge of the patient, while supervising and delegating the daily assignments of nursing and bio-medical staff.
- Direct the initiation, maintenance and communication of patient schedules to ensure maximization of facility efficiency.
- Assist with patient workflow, including providing direct patient care as part of a procedure and monitoring pre, intra and post procedures.
- Create employee schedules according to staffing needs; participate in the interviewing and hiring of staff.
- Ensure patient eligibility is validated by working with payor case managers to facilitate timely workup of patients for access management; educate patients and families regarding access care.
- Oversee the performance of all licensed, direct patient care, and indirect patient care personnel as assigned; aggressively address and act on adverse events and action thresholds.
- Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines.
6-10 years of experience
Duties included coordinating daily operations of radiology pre-assessment phlebotomy wound clinic and sports medicine departments.
- Lead and direct clinical staff, delegate, supervise and evaluate nursing care and patient care.
- Direct interaction and involvement in preparation for JCI accreditation.
- Deputy haemovigilance officer training in progress.
- Certified concussion tester in Ireland for Horseracing Ireland and all other national sports.
0-5 years of experience
Responsible for 100 FTE (30 ICU employees and 70 Med/Surg Telemetry employees)
- Responsible for Budget and employee payroll (API)
- Employee evaluations, disciplinary actions, recruit, retain and retention of staff
- Interdisciplinary rounding/ Patient Advocate/ Staff Development
- Collaborate with CNO and multiple healthcare professionals to optimize patient care outcomes
- Staff compliance with State, CMS and Joint Commission regulations, standards and guidelines
- Patient-centered care; Teamwork and collaboration; Evidence-based practice; Quality Improvement; Safety and Informatics
0-5 years of experience
Perform admission and follow-up assessments for residents of seventeen bed skilled nursing rehab unit.
- Correlate diagnoses and initiation of care plans.
- Oversee nursing staff and patient care.
- Communicate vital information between physicians, pharmacy, and licensed care team.
- Order entry and reconciliation.
- Motivate and encourage licensed care team.
- Facilitate transitions during changes in resident condition.
- Provide patient and staff education and follow-up.
0-5 years of experience
Supervises/mentors 44 personnel within four outpatient clinics
- Develops in-services and staff education planning and training activities; upholds current Air Force and professional standards
- Assesses/plans/implements comprehensive nursing care for 13K beneficiaries and 1.2K outpatient procedures annually
- Comprehensive expertise utilized to cover Director of Nursing during absences
- Audits staff performance/improvement actions; enforces military and national regulations.
0-5 years of experience
Develop and maintain quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
- Actively participate in unit-based Quality Assurance Program.
- Sound, ethical and independent decision-making ability consistent with medical protocols.
- Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.
- Perform all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
- Manage a team of medical support personnel.
- Provide necessary health education training for patients.
- Evaluate patient care needs, prioritize treatment and maintain patient flow.
0-5 years of experience
Supervise & Coordinate the delivery of quality patient care by assuring the care plans of direct care staff are complete, accurate, and followed
- Be responsible for the performance of and/or oversight of critical patient care activities, including scheduling, staffing, intake, physician communications, billing and reimbursement processes and overall compliance
- Respond to afterhours calls and provide direct care on an as needed basis
- Serve as the direct supervisor for the nurses and home health aides on their assigned team
0-5 years of experience
- Responsible for the care of 120 mentally ill residents through the direct supervision of CNA’s and Med Techs. Encompassing: Dispensing meds, vital signs, wound care, and diabetic care
- Enforce regulations requiring the witnessed counting and charting of meds during shift change
- Oversee direct patient care requirements within the nursing rehab and ambulatory programs; ability to complete the 302 process when necessary; attend 302 hearings as required.
- Train and supervise personnel in all areas of patient’s care and daily procedures.
- Facilitate a creative and safe environment with diversified and stimulating activities
- Complete initial assessment of patients upon admission
0-5 years of experience
Leads and supervises 4 teams of nurses, social workers, chaplains, and home health aides (the interdisciplinary teams), as well as the on-call staff, which includes night and evening shifts, and provides oversight of patient/family care of each team.
- Hires new employees, develops and monitors performance improvement plans, annual reviews, disciplinary action and terminations, and participates in the orientation process.
- Leads four interdisciplinary team meetings every week, which are attended by all IDT members, including pharmacists and physicians.
- Handles all customer concerns and service recoveries that arise from the patient/family experience.
- Supervises all scheduling for all 50 nurses, all three shifts, including approval/denial of time-off requests.
- Leads the Medicare D Action Team, Scheduling Committee, Narcotic/Medication Handling Committee, Patient/Family Experience Committee, and participates on the Hospice Leadership Team, as well as ApEx (Process Improvement).
- Researches and participates in the adjustment and creation of guidelines and policies.
- Collaborates with the nurse educator on different documentation and practice issues.
- Acts as the Hospice Action Network and NHPCO liaison, advocates on Capitol Hill.
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[Clinical Nurse Manager]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
