Director of Risk Management
Member of corporate management team for 20 site, multi-state assisted living and skilled nursing facilities. Overall regulatory compliance, liability prevention, state survey success, quality management.
- Monthly site visits to buildings for risk/safety assessment, compliance inspections.
- Tracked incidents, accidents, performed risk analysis and trending reports, problem resolutions implemented.
- Targeted risk prevention plans implemented to reduce exposure, minimize injuries and assure effective post-incident documentation.
- Advised owners and regional operations directors on risk prevention: building modifications, staffing model improvements, safety, and compliance.
- Quarterly training sessions for managers and staff in risk awareness, safety, emergency protocols, regulatory compliance and customer service.
- Developed comprehensive risk assessment and safety tools and policies, more effective documentation techniques to reduce impact of legal actions.
- Assisted legal counsel in preparation for arbitration/mediation, litigations, and employee legal actions, including workers comp. Reviewed records, researched medical topics, prepared reports, deposition questions and briefs, interviewed family members, identified exposures and strengths.
- Reduced liability insurance premiums.