Director of Business Development
Led the planning, development and implementation of new programs, strategies, processes, products and services for Cash America, Super Pawn and Cashland storefronts across the U.S.
- Designed, developed and implemented a new auto lending product, resulting in a $7M portfolio with $1M in revenue first year. Led cross-functional work with IT, compliance, legal, marketing and 3rd party lender
- Created and developed an installment lending product, a new category for the organization
- Improved shop efficiency with the development and implementation of new employee staffing model and scheduler
- Enhanced customer shopping experience with a new "Store of the Future" shop design and implementation. Managed contractor relationships and improved upstream equipment procurement practices