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Senior Trainer Resume Samples
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Candidate Info
21
years in workforce
16
years at this job
Liberal Arts
Senior Trainer
Developed curriculum for classroom strategy, new hire on-boarding, leadership skills and customer service
- Conduct web-based training to frontline specialist, trainer and leaders
- Delivers advanced customer service skills/products/data, leadership, management, cross-functional and other training sessions using adult learning training methodology, appropriate media, trainer materials, and effective presentation skills.
- Partners with national curriculum development teams on national project curriculum development and project support (curriculum review, certifications, UAT, and revisions).
- Created Diversity Training Program for Training Teams in the NE Area
- Consistently assisted the NE Area with Coaching for Stellar Service Training
- Achieved a 98% certification rate for 70 trainers across the Northeast Area Senior Trainer
Candidate Info
16
years in workforce
3
years at this job
AS
Science
Information And Computer Systems
Business Data Processing
Senior Trainer
Lead instructor for Banner System Administration and Oracle course categories including classroom and online delivery, as well as presentations at conferences, courseware development, and creating cloud-based lab environments to support hands-on lab exercises.
- Accelerated customer adoption of [company name] proprietary software ( Banner XE), as well as COTS Oracle products such as Oracle Database and WebLogic Application Server.
- Achieved high Net Promoter Scores (NPS) and was regularly asked for by name for repeat business.
- Improved colleagues' skills by providing mentoring on platform and delivery skills.
Candidate Info
28
years in workforce
2
years at this job
BS
Hospitality And Tourism Management
MS
Organizational Learning And Development
Human Resources, Senior Trainer
Supports 2 Vice Presidents, 12 District Managers, Regional HR Director and 50+ multisite units for Hospitals in MA, NH, ME, RI, and CT in pipeline development through internship and manager-in-training programs.
- Partners with culinary and hospitality programs in the region including Johnson and Wales University, UMASS Amherst, Newbury College, LeCordon Bleu and Bunker Hill Community College to bring on quarterly interns
- Build pipeline from hiring through created internship program, 17 internships obtained in 2015-2016, resulting in 7 permanent placement positions. 3 additional permanent positions were filled through the college relations program. YTD 2016-2017: 13 internships obtained and 1 permanent hire.
- Saved the region over $28,500 in temporary labor costs and overtime costs 2015-2016.
- Created and facilitated customer service training to 5 need accounts, including over 100 employees attending.
- Collaborate with regional HR team, sharing best practices and support
Candidate Info
20
years in workforce
6
years at this job
BA
English Literature
Senior Trainer
Delivered valuable content crafted to promote growth among specific work groups. Communicated with clients to gain insight on skill competencies and opportunities for improvement.
- Presented key business topics to increase employee morale and facilitate productivity for a diverse client base.
- Collaborated with a vast number of organizations including US Navy, Verizon, and Bettis Atomic Power Labs.
- Structured authentic curriculum to encourage professional development among participants.
- Led impacting group sessions on public speaking, leadership, customer service, and team building.
- Developed additional capabilities such as soft skills, communication, and collaboration among groups.
Candidate Info
9
years in workforce
6
months at this job
Software Engineering
Computer Science
Uperform Idd/senior Trainer
Oracle EBS 12.1 Implementation
- Installed and configured uPerform client tool to integrate with the uPerform server.
- Conduct analysis of Oracle EBS 12.1 business process with business owners.
- Designed and developed course outlines based on approved business process documentation.
- Designed and developed presentation materials for Inventory, Picking/Shipping, and MSCA modules
- Administered uPerform usage standard and other features of the tool
- Reviewed uPerform simulations of recorded instructional materials
- Participated in the User Acceptance Test session
- Conducted End-users' Instructor led Pilot training.
Candidate Info
20
years in workforce
4
years at this job
BS
Management And Human Resource Management
Information Management, Completed 24 Credit Hours
Incentive Program Specialist / Product Specialist/ Senior Trainer
- Research and implement updates to incentive programs, including MACRA: MIPS, PQRS, ARRA: MU, eRX, eCQMs, and VBM to ensure program adherence, with 100% pass rate for providers/clinicians audited by CMS.
- Investigate all MACRA rulings for EHR Vendor compliance, developing exclusive MACRA: MIPS automated reports and points calculators for Quality, ACI, and CPIA for use in the optometric, ophthalmic EHR industry.
- Develop and manage comprehensive training components, drafting documents, webinars, FAQs, and guides for use with administering training.
- Coordinate with engineering teams and customers to develop requirements necessary to update current system to accommodate up to 600 locations.
- Establish and execute testing for ONC 2015 Edition Certification for multiple products, providing technical writing of development requirements to senior engineers.
- Support marketing campaigns, design monthly newsletters, flyers, and product certification updates.
- Drafted technical documentation and requirements for eCQMs in 2016 and 2017, including providing support with identifying and correcting calculation errors.
- Collaborated with CEO, Director of Sales and Accounts Manager to successfully close largest sale in company history.
Candidate Info
16
years in workforce
5
years at this job
HS
High School Diploma
BS
Psychology
Senior Trainer/curriculum Designer
Lead a team of facilitators in the development of internal learning programs and development.
- Coach and develop to ensure that facilitators are able to deliver strong and consistent programs to staff
- Responsible for a team of facilitators that ensures scheduling, assessing, and support of this team meets the needs of the client
- Evaluate and deliver quality learning programs for the client
- Facilitate and consult on a variety of tailored, foundational and advanced sales training programs to ensure that sales audiences are educated and provided with the appropriate knowledge of building client relations with the vendor as well as the end user
- Build effective working relationships with associates, managers, directors, and clients
- Demonstrate understanding of overall goals and provide context in the classroom
- Excels in adult training and development in a corporate environment
Candidate Info
9
years in workforce
1
year at this job
AS
Arts
BS
Hospitality Management
Gallery Host/ Senior Trainer
- Contribute to the hotel's commitment to high quality guest service and teamwork.
- Greet, register and assign rooms to guests, and process credit card transactions during the checkout process.
- Make and confirm reservations.
- Responsible for Monthly inventory counting for both food and beverage for the property.
- Responsible for training new hires on Hyatt standards and procedures.
- Employee of the Quarter 3, 2016.
Candidate Info
19
years in workforce
9
years at this job
Business Management
Sales Manager/senior Trainer
- Develop new sales strategies, plan sales goals, manage and train all sales staff, prospect for new clients, and close sales.
- Assist in client services with regards to billing, article submission, and editorial content.
- Proven record of top sales performance within the organization and an excellent level of client retention and service satisfaction.
- Manages sales in our Prince George's County and Washington DC Journals.
Candidate Info
12
years in workforce
5
years at this job
BA
History
MA
Management
Senior Trainer (retail & Small-to-medium Business (smb) Channels)
- Deliver advanced sales skills/products/data, leadership, management, cross-functional and other face-to-face or virtual training sessions across local to national levels using adult and millennial learning methodologies.
- Selected to lead trainer position in 2017 for New England territory's SMB channel, tasked with growing market share in business customers with <99 employees.
- Partner with management, attend regional/market/project meetings, and conduct workgroup coaching and observations (one-on-one coachings, floor observations, business-to-business ride-alongs, store visits) for effective use of business acumen through direct knowledge/experience with workgroup.
- Awarded Northeast Market Training Award of Excellence in 2016 for successfully designing and implementing a training initiative that increased new growth sales by 300%.
- Lead Smart Store Launch and Retail Wireless Workshop training programs.
- Co-developed top Retail New Hire program in Northeast Area.
- Manage go-to-market training projects.
- Conduct peer-to-peer observations and provide coaching and feedback.
Candidate Info
10
years in workforce
2
years at this job
BSN
Bachelor of Science in Nursing
Senior Trainer
- Facilitate technical and soft skills training focused on Microsoft Office Applications, Office 365, SharePoint, and collaboration - Primary focus on Sharepoint, PowerPoint, Word, and Outlook
- Consult with clients to create custom needs-based curriculum
- Train new trainers on Intupower training methodologies
Senior Trainer Resume Success Stories
