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Hearing Instrument Specialist Resume Samples
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0-5 years of experience
Managed the building and establishment of a new practice, while overseeing all aspects of operations, to include performing hearing tests, evaluations and fittings, and driving the dispensing and servicing of new/existing clients on the Gulf Coast. Implemented a consultative selling model; created strategic operating plans supportive of company objectives and focused on leveraging operational strengths.
- Performed complete hearing evaluations, assisted patients in finding a solution for their hearing loss, and counseled patients on what to expect when wearing hearing aids; fit and dispensed hearing aids.
- Developed and executed strategic marketing, sales and advertising plans to continuously increase sales, drive market positioning, and meet business goals.
- Created all ongoing advertising and marketing, including newspaper and newsletters, brochures, social media and patient retention letters.
- Monitored key performance indicators for the full range of services, identified trends/issues, and implemented service and process improvement initiatives.
0-5 years of experience
- California Board Certified Hearing Aid Dispenser
- New Business Development, Marketing, Sales
- Consistently exceeded monthly sales goals
- Provided excellent customer service through exceeding expectations
- Communicated with deaf or hard of hearing individuals in the appropriate manner
- Routinely and selflessly went the extra mile for patients
6-10 years of experience
- Enabled increased time savings for audiologist by taking on results data entry into NOAH database, and assisting with pure tone air conduction, bone conduction and speech audiometry tests. The time savings increased the audiologist’s ability to attend to other patients.
- Lowered rate of hearing aid return by optimizing hearing instrument recommendations, taking medical, lifestyle and budget issues into account during observed case history assessments of each patient. This resulted in increased patient satisfaction and improved patient relationships.
- Streamlined fitting and repair processes for the practice, ensuring that each hearing aid was optimally configured before the patient arrived in the office. Provided assistance with hearing aid fittings, hearing aid diagnosis and repair, including checking receivers, cleaning, and maintenance.
- Shortened hearing instrument fitting time by proactively taking responsibility for configuring instrument manufacturers’ software and hardware, whenever new products arrived.
- Enhanced patient experience by greeting new and existing patients to practice, both in person and by phone.
- Smoothed clinic operations by ensuring that clinical records and charts were up to date. Provided administrative support as needed.
0-5 years of experience
Performs diagnostic audiology examinations including air conduction, bone conduction, tympanometry and otoscopy
- Dispense and fit hearing instruments in accordance with Kansas laws and best practice
- Founded Wellness Program to offer free hearing examinations
- Counsel patients on hearing instrument expectations and proper hearing instrument use
- Counsel individuals on the effects of hearing loss on family life, employment and health
- Develop rapport with patients to better care for their hearing health needs
6-10 years of experience
Manage and operate a single office practice, perform hearing examinations, explanations of results and recommend perfect style of hearing instrument to patient to suit varying needs and lifestyles.
- Generate and negotiate all sales and terms of sale.
- Order specific products from suppliers, prepare and build new hearing instruments into presentation kits with cleaning tools, user
- Perform all initial fittings with Verifit while counseling patients on how to use their new hearing aids.
- Provide continual follow up evaluations and ongoing servicing of products.
- Keep all inventory levels of parts, tools, batteries, promotional materials, etc. up to date and in stock.
- Current on all CE credits required by NM License.
- Have built an outstanding reputation of office by providing quality products, integrity in sales approach, knowledgeable and personal
10+ years of experience
- Licensed Hearing Specialist. Sales gross 50K monthly for one person office with an average of 5 sales opportunities weekly.
- Manage Daily Operations involved in running Sterling Heights branch of [company name] Aid Services Inc.
- Schedule appointments, perform hearing evaluations, and provide test results.
- Perform Administrative Duties; bookkeeping, email and phone correspondence, data entry.
- Work with insurance companies to bill customers.
- Develop rapport through strong customer focus.
- Maintain customer relationships through technical support and follow up product maintenance.
0-5 years of experience
Generated new leads and sales for key customer segments for Wisconsin Offices.
- Accessed hearing of patients
- Evaluated need of patients
- Sales of appropriate hearing instruments
- Attained 100% monthly quota of sales 7 months straight
0-5 years of experience
Managed our Nacogdoches location.
- Trained and supervised new employees seeking to become licensed Hearing Instrument Specialists.
- Conducted otoscopy and cerumen management if applicable.
- Conducted and analyzed thorough evaluations including industrial screenings.
- Determined the extent and nature of a patient’s hearing loss.
- Made recommendations on choosing the correct auditory device, made impressions when necessary, then fit and dispensed the device.
- Provided consultations and instruction on operation of hearing instruments.
- Maintained instruments, including but not limited to: cleaning, minor and major modifications, repairs (in-office and re-fit from manufacturer repairs), adjustments and fine tuning, and performance verification.
- Provided aural rehabilitation techniques.
- Provided counseling to patients as well as patients’ families, healthcare providers and retirement/assisted living homes, etc.
- Recommended and fit noise protection or swim plugs when needed.
0-5 years of experience
- Managed Staff & Daily Operations. Complied daily reports for invoicing/billing
- Measured hearing sensitivity (air and bone conduction audiometry); Tympanometry
- Assess the need for suitable amplification. Hearing aid sales. Patient Counseling
0-5 years of experience
- New York State Licensed Hearing Instrument Specialist
- Ensures all patients receive the highest level, first class, customer service experience
- Actively listens, with a client centered approach to ensure individual’s unique needs and preferences
- Conducts comprehensive, detailed, hearing and speech testing
- Extensive training and performance in the programming, fitting, and repairing of digital hearing aides
- Guides patients to select appropriate hearing instruments, ensuring the most effective results
- Achieves and exceeds financial projections
0-5 years of experience
In charge of doing hearing test and diagnosis of hearing loss (Tri-lingual)
- Private patient and private sales for hearing devices
- Order hearing aids and checking repaired hearing aids
- CEU Hours yearly to keep license
0-5 years of experience
Evaluate patients with hearing problems
- Provide a detailed audiogram and speech hearing test to patients who think they have a hearing loss
- Provide services to patients with hearing aids; clean aids, make adjustments on hearing aids, and program aids
- Assist the Hearing Specialist during the consultation, preparing documents, equipment, and hearing
- Contact patients to remind them of appointments and see how they are doing with their hearing aids.
6-10 years of experience
- State of Ohio Board Certification as Hearing Instrument Specialist
- Practiced the testing and fitting of Hearing Instruments in a two practitioner office.
- Fit a variety of manufacturers instuments, primarily Oticon, with lesser exposure to Phonak, Widex, and others
0-5 years of experience
Marketing and selling hearing instruments
- Work and maintain database
- Establish new customers
- Participate in community events
- Develop contacts in assisted living/nursing homes
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
