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Assistant Spa Manager Resume Samples
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Candidate Info
9
years in workforce
3
years at this job
BA
Mass Communication
Assistant Spa Manager
- Coordinated with manager and administered every day activities for facility.
- Monitored all services provided and ensured compliance to all health and safety codes.
- Maintained retail inventory and placed order as required.
- Coached front desk staff daily on general customer satisfaction and up sale of promotional items.
Candidate Info
2
years in workforce
7
months at this job
Communication
Assistant Spa Manager
- Execute the spa's vision of providing exceptional service, while spreading the Spirit of Aloha.
- Conduct training and orientations with new hires, and advise the Spa Manager during the hiring process.
- Implemented management techniques that made sure therapists, estheticians, and spa attendants are held accountable for their work, or lack thereof.
- Manage the physical maintenance of the spa through DIY projects organized and carried out by myself and/or members of the team, and train desk staff on basic repairs and fixes.
Candidate Info
17
years in workforce
4
years at this job
License
Assistant Spa Manager/ Lead Manager on Duty
Assist and monitor customer service staff and other all other departments
- Counting down cash register and reporting to regional accountant
- Assisting members and potential members
- Reception duties (answering multiline telephone, taking messages, directing calls)
- Act as an administrative assistant to General Manager and Customer Service Manager (general office work, data entry)
- Track daily Spa revenue and record in Flash Drive
- Responsible for all ordering of Spa inventory and supplies
- Help manage and motivate spa staff
- Assist with Spa Payroll
- Ensure that posters, department marketing materials, phone lists, and schedules are always up-to-date and displayed appropriately
- Help with interviews for open positions and train new employees in the Retail Shop and front desk departments