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Free IT Support Specialist cover letter example

Dear Mr. Siminski:

I am writing in response to your ad seeking an experienced IT Support Specialist at Ledbetter Inc. As a highly competent IT Support Specialist, I would bring a hard-working, service-focused attitude to this position.

I have five years of experience as an IT Support Specialist. In my current position, I respond to client calls in a professional and patient manner and address all technical issues no matter how complex.

The following are some highlights of my qualifications and experience:

Provided phone and email support to over 800 end users, dealing with between 20 and 60 calls a day.

Provided configuration support for both Microsoft Office Suite and Adobe Acrobat

Always provided exceptional customer service, including taking extra steps towards ensuring the end user is 100% satisfied and met company standards

Solved a variety of technical problems with various proprietary software and HTML issues

Trained, mentored and provided clear and concise direction to new IT Support employees

My familiarity with a variety of technical systems, my well-practiced problem-solving abilities, and my top-notch customer service skills all make me an ideal candidate for the position of IT Support Specialist. Please feel free to contact me at your earliest convenience.

Sincerely,

Virginia Elliot

Include These IT Support Specialist Skills

  • IT expertise
  • Customer service skills
  • Listening skills
  • Problem-solving skills
  • Speaking skills
  • Writing skills
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