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Include These Client Services Manager Skills
- Customer service excellence
- Relationship building and management
- Problem solving/issue resolution
- Process improvement
- Business development/growth
- Database management
- Staff development and leadership
Following is a sample cover letter with comparable abilities and qualifications noted.
Dear Mr. Watkins:
With this letter and the attached resume, I would like to express my sincere interest in the Client Services Manager position you have available. As an accomplished service-oriented professional with comprehensive experience achieving client objectives and managing successful service and solution implementations, I possess a wide range of knowledge and talents that will enable me to contribute toward the success of your company.
My expertise lies in successfully establishing productive client relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed client communications, strategic projects and initiatives and resource planning and allocation to ensure seamless service deliveries. Additionally, my established success in effectively recruiting, coaching and leading teams positions me to make a significant contribution to your organization.
The following achievements demonstrate my qualification for this position:
Managing trusting senior-level client relationships and understanding their objectives to facilitate exceptional levels of service and repeat business while extending strategic sales and marketing efforts to win new business.
Communicating routinely with clients to identify areas for improvement and innovate strategies for reaching new goals.
Successfully coordinating both internal and external partners to ensure top-flight client service and satisfaction while maximizing efficiency and streamlining operations.
Establishing solid and trusting partnerships through exceptional relationship-building skills; utilizing positive energy and interpersonal abilities to secure client and senior management loyalty.
My proven dedication to optimizing client services and building strong, productive relationships will contribute immensely to the success of Running Stream Technologies. Thank you for your consideration; I look forward to speaking with you soon.
Larry W. Vasquez