Provided diagnoses, troubleshoot, and repair for business-enhancing software, printers, copiers, scanners, fax machines.Rebuilt all Toshiba modules for 8 step repair component process. Assured copiers had excellent print quality and functionality. Configured and implemented networking capability to existing network to all copiers enabling user to print remotely.Set up local area network (LAN) and hardware components, including the configuration of Cisco routers, switches and various crypto devices.
- Successfully implemented and migrated solutions offering more stability and reliability and easier maintenance, while supporting existing technical infrastructure and applications.
- ProMasters Service Award from Toshiba awarded to all technicians in 2007.
- Excellent customer service satisfactory Promasters Dealer of the Year Award from Toshiba awarded to the company in 2007.