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Body Shop Estimator Resume Samples
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0-5 years of experience
Responsible for writing automotive collision estimates and providing repair cost estimates to insurance companies. Inspect vehicle damage to determine extent of the repairs needed.
- Write estimates and supplements for Direct Repair Programs (DRPs) and walk in work.
- Order parts, assign techs, inspect vehicles throughout the repair process, and do a final inspection at the completion of the work for quality control.
- Complete invoices at delivery of vehicle.
- Individually estimates $150,000 a month in sales for one of the largest body shops in the country.
- Write estimates using various platforms: ADP, CCC and Mitchell.
0-5 years of experience
- Assisted customers with recommended repairs of their vehicles.
- Prepared repair orders, estimates, and supplements to be performed.
- Maintained professional contact with customers and adjusters on status of vehicles.
- Performed body repairs on vehicles as needed.
0-5 years of experience
Completed and sold estimates at or exceeding industry standards
- Advised customers through repair process about delays and completion dates, in efforts to maintain high CSI scores.
- Wrote estimates according to Insurance company guidelines.
- Consistently contributing to exceeding departments prior years sales figures.
0-5 years of experience
- Service writer for DRP's exceeding 100K per month in sales. Responsible for the full collision repair coordination.
- Inspected damages to vehicles resulting from collisions and other comprehensive losses.
- Monitor RPR in order to keep customer updated on the progress of their vehicle.
0-5 years of experience
- Execute consistent and exceptional customer service
- Successfully achieve performance goals to support operational standards
- Consistently achieved CSI goals set by company
- Provide clear and completed estimates for damaged vehicles
- Worked with many different insurance companies to come to an agreed cost of repairs
- Demonstrate compassionate communication and effective negotiation to ensure a positive customer
6-10 years of experience
- Examine damaged vehicles to determine extent of structural, body, mechanical or interior damage
- Estimate cost of labor and parts to repair or replace each damaged item following OEM repair procedures, including writing and uploading estimates, maintaining and scheduling work, ordering parts for scheduled repairs, negotiating supplements with insurance companies and creating work orders in the dealership management system
- Work within DRP guidelines to assess and analyze repairs and determine feasibility of repair versus replacement of parts
- Maintain the CCC ONE data base, manage production from start to finish and liaise with customers to ensure they are well informed about repair status
- Certified in I-Car Platinum class
- Certified in PPG Green belt training for the Lean Repair Process
6-10 years of experience
Examine damaged vehicles and prepare cost estimates on damages and repairs
- Prepared surfaces to be painted, removing old paint by use of electric or air sanders, and applying auto body filler where needed.
- Assisted Manager in training techs and monitoring their performance.
- Diagnose vehicle performance problems, write accurate work orders and prepare estimates on repairs.
- Performed manufacture maintains, Diagnose vehicle performance problems using scan stools
10+ years of experience
- Determined estimates on vehicle damage and repair through comparison and evaluation of different methodologies
- Reviewed fact of matter and ensured all claims featured only related damages
- Counseled customers on repair plans
- Worked with customers on negotiation and plans for cost of up-sell items
- Evaluated and approved repair orders with technicians
- Monitored repair services and followed up with customers for feedback
- Performed quality control checks of entire procedure ensuring compliance to productivity standards
- Completed and submitted weekly payroll for techs and office staff
0-5 years of experience
Solely handle USAA DRP Program, Allstate and various non-DRP accounts
- Acting Assistant Center Manager; Help to run production and achieve monthly goals
- Ensures money owed is collected in a timely manner
- Order Parts, Check in parts, Input invoices
- Key Holder; Opens and Closes facility
- Ensures that customer satisfaction is of the highest standards
years of experience
- Received & inspected vehicle for preliminary & supplemental estimates
- Kept customers informed on completion times, costs and any possible changes
- Negotiated repair with insurance estimators
- Ordered parts and filed invoices per insurance companies requests
- Utilized Mitchell & CCC One
6-10 years of experience
- Determined automotive problems and services
- Checked vehicle maintenance records
- Developed estimates by costing materials, supplies, and labor
- Prepared repair orders (RO)
- Maintained customer relationships
0-5 years of experience
- Greeted customers and developed information regarding damages to their vehicle.
- Contact insurance companies in their behalf and set up claims assignments.
- Coordinated between the customer and car rental company for appropriate rental vehicle.
0-5 years of experience
- Inspects and analyzes collision damaged vehicles to create a repair plan and apply most cost effective pricing.
- Builds relationships with vehicle owners, repairers, and insurance personnel to negotiate costs and sell work.
- Stays in contact with customer during entire repair process.
- Works to address all customer concerns and ensures satisfaction when repairs are complete.
0-5 years of experience
- Appraise vehicle damages for insurance companies
- Oversee repairs
- Assisted customers with claim related issues
- QA completed repairs before delivery
0-5 years of experience
- Estimated the cost of repairing damaged automobiles and truck bodies on basis of visual inspection of vehicle and familiarity with the standard parts, costs and labor rates.
- Examined damaged vehicle for dents, scratches, broken glass, and other areas requiring repair, replacement or repainting.
- Sighted along fenders to detect frame damage, or positions vehicle in frame-aligning rig that indicates location and extent of misalignment.
- Examined interior for evidence of fire or water damage to upholstery and appointments
- Determined feasibility of repair of replacement of parts, such as bumpers, fenders, and doors according to familiarity with relative costs and extent of damage.
- Computed cost of replacement parts and labor to restore vehicle to condition specified by customer, using standard labor and parts cost manuals.
- Entered itemized estimate on job order card or estimate form and explained estimate to customer
- Estimated cost of mechanical, electrical, or other repairs where shop performs both body work and mechanical servicing of vehicles.
0-5 years of experience
- Acted as the first person that would start a client file and put together all information regarding each customer situation.
- Developed relationships with insurance companies
- Worked with CCC, Audatex and profit net
0-5 years of experience
- Managed Nationwide program
- Managed Allstate Program
- Took the Allstate program from Tier 3 to Tier 1 in 3 months
6-10 years of experience
- Negotiates vehicle repairs between various insurance companies and body shop customers.
- Manage 11 team members work during acquisition, repair, paint and delivery of vehicles in body shop.
- Provide superior customer service to body shop customers, insurance companies and industry companies.
0-5 years of experience
- Handle claims for Mercury, AAA, and Western General.
- Write up to up 30 to 40 estimates a week.
- Handled high volume of claims each month.
0-5 years of experience
- Auto damage assessment
- Customer service
- Negotiating with insurance
- Managing vehicle repair schedules
- Familiar with both Pathways and ADP Shoplink
- Supplements
6-10 years of experience
Imperial Collision
- Give customers accurate estimates
- Follow up with customers if any issues arise
- Worked on car body repair with various tools
- Part time worker
10+ years of experience
Inspect automobiles to determine need and cost of repairs
- Direct liaison with customers and insurance companies
- Prepare itemized work order listing cost of parts and labor
- Instruct body-shop workers on needed repairs
- Order parts for repairs
- Address customer concerns
- Ensure customer satisfaction
- Follow up with insurance companies to ensure payment
- Experience using DRP, CCC1, ROAM and Reynolds& Reynolds
0-5 years of experience
Writing estimates on damaged vehicles
- Ordering parts and inventory control
- Distributing assignments to staff
- Delivering cars to their owners
