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Bilingual Receptionist Resume Samples
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Candidate Info
4
months in workforce
4
months at this job
HS
High School Diploma
BS
Criminal Justice
Cosmetology
Bilingual Receptionist
- Answered the phones and greeted incoming visitors.
- Accepted payments, prepared and provided receipts for clients.
- Provided clients with information, in both English and Spanish, in regards to the Driving school and its classes.
- Prepared mail including return receipt requested and certified mail.
- Assisted in other clerical duties including filing, faxing, and copying documents.
- Maintained the office in an orderly manner
Candidate Info
19
years in workforce
2
years at this job
BS
Psychology
Global Business Management
Bilingual Receptionist
- Managed up to 50 calls a day in English and Spanish for 3 law offices; The Cochran Firm, Jacoby and Meyers, and The Chavez Immigration Law group.
- Utilize great interpersonal communication skills, compassion, and excellent customer service to gain client's trust.
- Navigated through TrialWorks computer system to locate clients and their attorney/paralegals for proper transfer.
- Send and receive work related emails.
- Assisted paralegals and attorneys with non-job related duties to help with their workload.
- Assisted actual and potential clients by going above and beyond specified duties.
Candidate Info
6
years in workforce
3
years at this job
AS
Nursing
Bilingual Receptionist
- Represented the clinic as initial contact for Patients and other callers. This included providing/gathering information and appropriately routing calls
- Responsible for creating/maintaining medical records and verifying insurance eligibility
- Provided exceptional customer care by resolving complaints and negotiating payment plans when necessary
- Scheduled and confirm appointments for patients and physicians
- Created and translated documents into Spanish
- Proficient in using EPIC and Centricity software
Candidate Info
11
years in workforce
3
years at this job
BA
Spanish
Bilingual Receptionist
Greeted all patients to the dental office in a polite manner
- Ensured proper paperwork was filled and correctly entered into the computer
- Scheduled patients appointments in person and over the phone
- Verified patients insurance eligibility
- Checked patients out and collected payment
- Knowledge of the Dentrix computer system
- Handled the task of translating patient concerns to the doctor and doctor recommendations to the patient and parents
- Drafted thank you letters to send to referring offices
Candidate Info
9
years in workforce
2
years at this job
BA
Spanish
MA
Linguistics
Bilingual Receptionist
Verify patient insurance for both PPO and Medicaid patients and construct insurance verification forms.
- Explain plan benefits to patients and how it works with their proposed plan of treatment
- Provide excellent customer service to our patients so they feel welcomed.
- Review the Dentists chart notes and do nightly billing and coding procedures using ADA codes.
Candidate Info
2
years in workforce
1
year at this job
HS
High School Diploma
Bilingual Receptionist Spa Front Desk
- Upheld top-quality customer service and salesmanship.
- Trained and assisted staff in sales and customer service.
- Checked in guests. Kept business records.
- Handled customer orders. Performed cashier duties.
Candidate Info
19
years in workforce
8
years at this job
HS
High School Diploma
Bilingual Receptionist/patient Coordinator/ Perosnal Assistant
- Provide excellent customer service to new and current patients
- Maintain and update patient records.
- Authorize prescription refills and call in new prescriptions for patients.
- Greet and Interview new patients, gather important patient information and medical history.
- Assist with correspondence and misc. clerical duties.
- Answer phones.
Candidate Info
2
years in workforce
7
months at this job
Voc
Vocational Degree
Customer Engagement Specialist
Bilingual Receptionist
Receive inbound calls from tenants (approximately 60 calls a day)
- Keeping applicant files in proper order and prepare them for leasing reviews.
- Provide administrative support to the staff, including, filing, answering phones, faxing, mail
- Distribution, supply orders, develop forms, maintenance of grant files and reports, general correspondence
- Maintain a clean and organized work space
- Receive and direct incoming phone calls and direct visitors/clients; transmit messages in a timely, courteous and accurate manner.
- Complete work orders for building maintenance requests
- Assist with office equipment operations; order office supplies
- Maintain lobby, personal space and common areas orderly
Candidate Info
5
years in workforce
3
months at this job
Bilingual Receptionist
- Transferring calls to the correct department.
- Answering parents bus information questions by letting them know their child bus information.
- Making sure that if parents needed to get any address changes they get transferred to the correct supervisor depending on the school.
- I helped the special needs department with Hispanic parents needs.
Candidate Info
6
years in workforce
7
months at this job
HS
High School Diploma
Bilingual Receptionist/clerical
- Answered multi-lined phone's
- Assisted case worker with appointments
- Helped with Christmas program (angle tree)
- Volunteer occasionally
Candidate Info
5
years in workforce
2
years at this job
AAS
Office Admin Technology
Bilingual Receptionist
- Schedule, cancel, and confirm appointments
- Answer phone calls, transfer, and take messages for up to 9 lines
- Data entry to CMIS
- Collect money from clients for events
- Time and stress management
Candidate Info
6
years in workforce
2
years at this job
HS
English
Cosmetology For Men And Women
Bilingual Receptionist
Welcoming and registering new patients.
- Filing medical records, and preparing to be sent or transfer.
- Scheduling and booking different types of appointments.
- Verify insurance coverage
- Check patient eligibility
- Obtain authorizations for services
Candidate Info
29
years in workforce
2
years at this job
BA
Spanish
Bilingual Receptionist
- Excellent Customer Service skills
- Interpret English to Spanish and Spanish to English for consumers
- Able to answer multiple phone lines, transfer calls and take accurate messages
- Experienced in producing daily productivity reports
Candidate Info
1
year in workforce
4
months at this job
AS
Health Care Management
Bilingual Receptionist
- Answering multiple phone lines
- Scheduling patient appointments
- Medical records request
- Translating services (Spanish)
- Insurance verification
- Collection of copayments, balances, and deductible payments
- Check in and check out
- Open and close the office
Candidate Info
8
years in workforce
10
months at this job
HS
High School Diploma
C
Paralegal Studies
AA
Associate of Arts
Bilingual Receptionist/personal Injury Assistant
- Greeted clients and operated telephones switchboard with multiple lines.
- Screened and routed incoming calls.
- In charge of incoming mail and outgoing mail.
- Filed Insurance claims and handled carrier request.
- Provided English/Spanish translations for staff, clients and insurance adjuster.
- Opened all new files, electronic and hard copy.
- Notarized documents as needed.
- Traveled to courts in order to file documents.
- Scanning, photocopying, filing.
- Running errands for the office, making bank deposits.
Candidate Info
7
years in workforce
3
years at this job
AS
Bussiness Administration
Bilingual Receptionist
- Answer phone calls
- Triage
- Check in and check out duties
- Handled flow of cash
- Referrals
- Interpreting and Translating documents
- Prepared billing claims
- Verified insurance for patients
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