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Include These Service Advisor Skills
- General automotive knowledge
- Service Technician certification
- Basic computer proficiency
- Interpersonal skills
- Active listening skills
- Written and verbal communication skills
- Decision making skills
- Conflict management skills
Below is a Service Advisor cover letter that highlights these skills and qualifications.
Dear Ms. Ellington,
I am writing to apply to the position of Service Advisor. My extensive automotive knowledge and two years of experience working for Brownstone Honda as a Service Advisor make me a good fit for your organization.
My professional experience includes listening to customers to diagnose their automotive issues, and then collaborating with the Service Technicians to address these issues. I also have run hundreds of insurance checks and calculated hundreds of cost estimates during my time at Brownstone Honda. I can use this experience to contribute to the success of Meyers Honda.
Here are a few of my most important qualifications and accomplishments.
Used diagnostic software to assist Service Technicians in diagnosing automotive issues
Coordinated regular service appointments for vehicle owners
Facilitated test drives for potential buyers
Estimated costs and ran insurance of potential buyers
I think what separates me from other candidates is my love of both people and cars. I enjoy providing excellent customer service, but I also enjoy working on cars myself. If you think I’d be a good fit, then I’d love to come in for an interview. Thank you in advance for your consideration.
Jose E. Kennedy