Service Advisor Cover Letter

Service Advisors are employed by car dealerships and play the role of intermediary between customers and the service technicians that work on their cars. Some of the common work activities for Service Advisors include listening to customers to deduce vehicle issues, communicating vehicle issues to Service Technicians in the garage, running insurance checks for new customers, taking prospective customers for test drives, calculating cost estimates and scheduling appointments.

Below are some of the skills and qualifications that are most commonly found on sample Service Advisor cover letters.

  • General automotive knowledge
  • Service Technician certification
  • Basic computer proficiency
  • Interpersonal skills
  • Active listening skills
  • Written and verbal communication skills
  • Decision making skills
  • Conflict management skills

Below is a Service Advisor cover letter that highlights these skills and qualifications.

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Dear Ms. Ellington,

I am writing to apply to the position of Service Advisor. My extensive automotive knowledge and two years of experience working for Brownstone Honda as a Service Advisor make me a good fit for your organization.

My professional experience includes listening to customers to diagnose their automotive issues, and then collaborating with the Service Technicians to address these issues. I also have run hundreds of insurance checks and calculated hundreds of cost estimates during my time at Brownstone Honda. I can use this experience to contribute to the success of Meyers Honda.

Here are a few of my most important qualifications and accomplishments.

  • Used diagnostic software to assist Service Technicians in diagnosing automotive issues
  • Coordinated regular service appointments for vehicle owners
  • Facilitated test drives for potential buyers
  • Estimated costs and ran insurance of potential buyers

I think what separates me from other candidates is my love of both people and cars. I enjoy providing excellent customer service, but I also enjoy working on cars myself. If you think I’d be a good fit, then I’d love to come in for an interview. Thank you in advance for your consideration.


Jose E. Kennedy

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