Loan Processor Resume Samples

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Loan Processors, also known as Loan Interviewers or Clerks, collect information in order to complete a loan for a customer, including their income and financial statements. Example resumes of Loan Processors exhibit such responsibilities as preparing and sending loan documents to clients upon being approved by the Loan Officer, and verifying all loan documentation coexists with the member's initial loan request and the Loan Officer's approval sheet. High school education or its equivalent is the minimum educational requirement that candidates should incorporate into their resumes.

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1

Loan Processor

Processed assigned loans in a timely manner according to FHA, Fannie Mae, Freddie Mac lending guidelines. Examined titles for servitudes and ordered subordinations.

  • Closed a purchase loan in less than 30 days; recognized by Regional Manager for outstanding performance.
  • Earned appreciation as a call monitoring Superstar; effectively addressed the needs and concerns of customers while adhering to Chase guidelines regarding authentication, disclosure and customer service.
  • Achieved award for meeting customer satisfaction guidelines based on customer survey ratings.
  • Received outstanding quality award; effectively compiled data relating to loan application
Candidate Info
13
years in
workforce
2
years
at this job
2

Loan Processor

Managed a portfolio of loans in default, imminent default loans with a focus on loan modifications; assumed responsibility for validating documents.

  • Created document checklists according to the type of modification consideration; responded appropriately to internal or other 3rd party inquiries.
  • Gathered documents for the loan modification process which included credit report updates, appraisals, income tax returns, and asset verifications.
  • Communicated with CRM/UW to request additional documents; analyzed requests to determine appropriate courses of action and steps required.
  • Ensured strict adherence to operational policies, procedures, and guidelines; established strong working relationships with the management and staff.
  • Submitted completed files to Underwriters and declined un-qualified loans such as DOJ, HAFA, HAMP, NON HAMP, and other applicable programs.
Candidate Info
11
years in
workforce
1
year
at this job
AS
Business Administration
BA
Accounting
BS
Business Administration
3

Loan Processor

Accurately prepared detailed client financial information to meet strict government and state regulations

  • Organized and submitted loan refinance and purchase applications for over 23 financial institutions
  • Demonstrated effective customer communication and service skills
  • Accomplished Optimization of Business Process Flow resulting in measurable increase of successful loan applications by 50%
Candidate Info
1
year in
workforce
1
year
at this job
BS
Biology
4

Loan Processor

  • Managed intake and processing of home refinance loans from underwriting to closing
  • Maintained 30-40 loan pipeline of conventional full-doc, HARP, FHA, and co-op refinances while consistently closing 20+ per month
  • Managed top levels of customer service with borrowers; repeatedly earned monthly awards given for top customer service
  • Provided support to loan originator and underwriting departments
  • Researched and reviewed income, HUD-1, credit, employment, appraisals and property information
Candidate Info
15
years in
workforce
3
years
at this job
BA
Communications Studies; Minor: Us National Security
5

Senior Loan Processor

Provided support to Loan Officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages.

  • Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.
  • Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.
  • Outperformed company average in achieving loan processing turn-around time of 30 days or less (compared to typical 60 days).
Candidate Info
8
years in
workforce
3
years
at this job
6

Mortgage Loan Processor

Managed customer accounts effectively and efficiently in a high-volume inbound and outbound customer call center

  • Performed financial assessments and determined eligibility
  • Reviewed loan agreements to ensure that they were complete and accurate
  • Approved loans within specified limits, and referred loan applications outside those limits to management for approval
  • Addressed and resolved customer product complaints, defusing volatile customer situations empathetically and professionally
  • Investigated and corrected errors upon customers' request, according to records
  • Answer clients' questions about the purposes and details of financial plans and strategies
Candidate Info
18
years in
workforce
16
years
at this job
HS
High School Diploma
7

Mortgage Loan Processor

Managed/processed an average of 25 purchase and refinance loans daily (Conventional, FHA, VA, USDA, IRRL)

  • Met with borrowers, and updated loan officer's, realtor's, and attorney/title offices to gather information for loan applications/commitment letters, answered questions and concerns about the process, and gave periodic updates to ensure each piece of the loan transaction is completed appropriately and timely
  • Ordered, reviewed, and/or completed various reports pertaining to all aspects of a mortgage loan
  • Coordinated closings with borrowers, attorney/title offices, and any other 3rd parties
  • Facilitated weekly Loan pipeline meetings for credit, loan, compliance, and lending updates
Candidate Info
15
years in
workforce
5
months
at this job
Computer Information Systems And Criminal Justice
Business Management
8

Underwriter/loan Processor

Analyzed applicant's financial status, credit, assets and property evaluation.

  • Communicated, verified, compiled, and uploaded pertinent information into multiple databases and to customers.
  • Handled multiple tasks and maintained confidentiality.
  • Reviewed and documented on HARP and MHA refinances, as well as, Conventional full documentation refinances.
  • Exceeded Standard Operation Procedure (SOP) guidelines for Accuracy over 90% consistently.
  • Performed both manual review and company developed underwriting analysis products.
Candidate Info
15
years in
workforce
5
years
at this job
Management
9

Senior Loan Processor

Managed the production of the Processing Department

  • Facilitated and executed all strategic planning and internal workings of mortgage loan file
  • Meet weekly with 15 Loan officers and 20 Real Estate Agents to discuss loan status
  • Main point of contact with borrowers to ensure their complete satisfaction during the loan process
  • Increased the amount of loans closed by 50%
  • Amplified revenue by 40%
  • Consistently exceeded monthly goals
  • Collected and analyzed required documentation for pre-approval of home loans
Candidate Info
5
years in
workforce
3
years
at this job
BS
Psychology
10

Sr. Retail Loan Processor

Coordinated with Customers, Loan Officers, and Underwriters to gather necessary documentation to create and fulfil loan packages.

  • Maintained office systems, customer file organization, and current workflow procedures.
  • Facilitated informative and highly participatory onsite training for 10 associates, focusing on quality and policy adherence.
  • Introduced new processes to improve efficiencies, reduce operational risk, and increase customer satisfaction.
  • Collaborated with multiple departments on new software and system developments.
Candidate Info
5
years in
workforce
2
years
at this job
BA
Theatre

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