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Additional Food Service Resume Samples
FOH Manager Resume Samples
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0-5 years of experience
Recruited $10,000+ in 6 months via cultivation of relationships with community leaders and members to host and/or co-host special events
- Increased monthly sales by $500+ by personally enacting and recruiting Outside Sales
- Maintained FOH Labor within goal range < 4.5% for 12 months
- Optimized profits by controlling food, beverage & labor costs on a daily basis via profit & loss analysis, payroll and general accounting
- Constant restaurant walk-through to evaluation and ensure service quality and customer satisfaction
- Conducted daily pre-shift as well as quarterly evaluations to ensure organizational efficiency
0-5 years of experience
Oversaw all day-to-day operations of an Asian comfort restaurant, 80-seat mixology bar, and a 12-table ping-pong hall, with over $5 Million in gross sales in its first year.
- Directed guest flow through actively participating in shift management.
- Hiring, training, and dismissing of 75 FOH employees.
- Prepared and distributed payroll for 150 employees.
- Participated in menu planning meetings. Collaborated in the development of new menu items; contributing to plate, pricing, menu design changes and entering of new information into Micro's POS system.
0-5 years of experience
Hiring/Dismissal, Opening/Closing & Scheduling, vendor/preveyor ordering, reconciled day's revenues and expenses reports.
- Established systems for training & steps of service. Created and implemented systems of operations, procedures & standards for the restaurant. Created menus, themes & specials.
- Marketing/promotional advertising for the business, employee/customer incentives, Social media/radio/papers.
- Understanding of proper service techniques, knowledge of mixology and TIPS. Experienced in POS systems, built strong customer relations & expanded clientele.
- Organized events, set-up & catered functions for anyone who inquired.
- Corporate events/weddings/parties, individualized each event with own menu/theme & personalized touch, 25-200+ Guests.
6-10 years of experience
Designed and developed all food and drink menus.
- Managed both the front and back of the house.
- Implemented inventory procedures that allowed costs to be cut and monitored internal theft.
- Wrote a 30-page employee manual for all staff members.
- Handled the daily banking and deposits for the company.
- Trained the staff and implemented rules and procedures.
- Participated in sales and marketing procedures in order to increase revenue.
0-5 years of experience
Managed all aspects of day-to-day operations.
- Hired and trained all FOH employees using a 5 day training program designed to provide excellent product knowledge and to instill an exceptional culture from the start of employment.
- Managed a FOH staff of forty people during peak volume.
- Receiving inventory/entering invoices.
- Daily audit/deposits/revenue tracking.
- Maintained labor and food costs by adjusting schedule and making budgets for liquor costs.
- Promoted, booked, and oversaw large parties to further increase sales.
0-5 years of experience
Began as Assistant General Manager for six months before becoming FOH manager for final seven months.
- First and only manager in company history to meet both management bonus figures for scheduling (27% of monthly revenue) and beverage/food ordering (18%) in the same month.
- Maintained and developed excellent repeat customer base (75% to 80% of total monthly revenues).
- Kept a tight schedule to minimize costs while maximizing effectiveness.
- Directed initiatives with local schools, employee incentive programs, and monthly 'local artist' program which featured the works of local painters and photographers in the café.
0-5 years of experience
Provided fast, friendly service in a fun, family environment.
- Ensured high food quality according to restaurant standards and provided 100% customer satisfaction.
- Increased total sales by training and motivating servers.
- Coordinated staff schedules, employed and discharged servers, runners, bartenders and hostesses.
- Proficient at predicting and assessing the impact of financial decision alternatives and recommended actions.
- Responsible for beer and liquor cost control.
- Maintained weekly bar inventory and ordering.
- Organized and expedited weekend entertainment schedules.
0-5 years of experience
Managed all new hire training and orientation
- Maintenance of inventory and orders.
- Educated and mentored all staff on Aloha POS system.
- Managed bar and rotation of 48 drafts for seasonal selections.
- Inventoried and ordered all beer and alcohol, as well created new drinks for bar menu.
0-5 years of experience
Collaborated with servers to ensure the delivery of efficient, high-quality service.
- Enhanced company reputation by creating a customer service oriented staff.
- Resolved guest complaints.
- Created repeat business by developing long-term relationships with regular customers.
- Supervised and coordinated dining room activities and employee schedules.
- Handled guest complaints, maintaining a positive dining experience for all restaurant patrons.
- Reviewed weekly inventory charts and recorded facility needs
- Consistently stayed under monthly controllable expense budget.
- Lone star steak house
0-5 years of experience
Promote beverage sales and a high level of autonomy in directing bar operations
- Implemented successful marketing plans and directed inside sales operations
- Formalized menus and executed contracts with vendors and distributers
- Distributed restaurant marketing to area businesses and potential clientele for hosted events
- Demonstrated experience in securing business relations with clients/guests and develop strategies to ensure customer satisfaction and client loyalty
- Train and develop staff with current product knowledge, through monthly wine classes, and ensure consistency of service expectations
- Organized monthly wine pairings- increased attendance of event by 316% since becoming bar manager.
- Increased bar sales from 11% of total restaurant revenue, to its current 17% of total revenue.
- Consistently met bar cost goals
0-5 years of experience
Social media marketing; planned events, created weekly campaign newsletter and SMS web text
- Wrote full staff employee schedule bi-weekly
- Managed and delegated tasks to service staff
- Closed and locked up at the end of the night following appropriate procedures
- Complied and balanced over $5000 of cash and receipts
0-5 years of experience
General management duties including, creation of employee scheduling, expediting food quickly and accurately, handling customer concerns, responsible for cash drawers and nightly deposit.
- Re-constructed and developed a new training program for new hires in efficient and effective service.
- Developed a new in house catering menu with price points and profit margins.
- Composed a new and improved up to date employee manual.
- Developed a food, beer and wine pairing guide for the staff to promote knowledge and service.
6-10 years of experience
- Responsible for daily operation of all BOH functions of assigned restaurant
- Managed and marked P&L for effective end of month target
- Led all kitchen and FOH employees as well as ensuring that food preparations and presentations met restaurant guidelines
- Hired and helped trained all new employees on restaurant standards
- Enforced safety and sanitary practices, maintenance complied with kitchen area
- Managed staffing levels and shift assignments
0-5 years of experience
Oversee day-to-day restaurant operations, Analyze P&L's to pinpoint opportunities for increased profitability. Aid in bar inventory and ordering, processing credit card bills, logging sales every night, and money drops.
- Handle scheduling and hiring of FOH staff.
- Solely responsible for FOH training and ensuring that all new staff are fully qualified to work at
- Expedite service bar to ensure drink tickets do not exceed 5 minutes.
- Assist in menu engineering for private events and special functions.
- Learned management techniques from owner/operator, as well as how to purchase inventory and open/close a restaurant.
- Schooners is a high volume bar with alcohol to food sales ratio of 65-45.
0-5 years of experience
- Manage and directed daily operations of the front of house
- Trained and motivated team members to meet or exceed goals to contribute store success
- Manage inventory to accommodate restaurant necessities
- Facilitate and delegate duties to all team members in front of house
- Assist managers in coordinating orders for large parties and events
0-5 years of experience
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Optimized profits by controlling food and labor costs on a daily basis.
- Responsible for all product ordering and inventory.
- Latest health inspection score was 99.
- FOH responsibilities included supervision of all staff.
- Ensured proper cleanliness was maintained in all areas of the back of house and front of house.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- ServSafe Certification - May 2012 Health Inspections - Latest 99
0-5 years of experience
- Executed liquor order, employee payroll, scheduling, training, and new-hire protocol
- Drafted and maintained food and beverage menus
- Planned and coordinated private parties, public events, and charity functions
- Engaged in premium customer service
0-5 years of experience
Increased sales with new Marketing Strategies
- Ensure customer satisfaction and promoting customer retention
- Monitored expenses of liquor, beer and food costs
- Maintained positive incremental revenue
0-5 years of experience
Directed staff and lead shifts on the floor (up to 150 covers/300 on holidays)
- Held pre shift meetings on a daily basis
- Oversaw execution of private dining events/worked with event coordinators
- Ordered and inventoried restaurant items
- Led wine training classes with staff
- Composed social media postings and advertisements for daily posts
- Checked out kitchen porters/closed restaurant
0-5 years of experience
Liquor, beer, wine ordering, Paper/Dry goods, inventory, staffing, daily operations.
- Responsible for catering ordering, set up and staffing.
- Managed a staff of 26 FOH employees per shift
- Management of High volume fast paced restaurant located on Gulf of Mexico.
- Cater private parties for the restaurant that included guest counts ranging from 200 - 1500 people
- Annual sales of 9.45 million, monthly sales of 1.1 million - 1.33 million
6-10 years of experience
Track and input hourly labor and ensure the restaurant maintains a low labor percentage
- Collected cash and credit banks from several departments of the store
- Successfully close restaurant including kiosks and inputting and analyzing daily sales
- Promoted from busser to server and FOH Manager
0-5 years of experience
- Performed opening & closing duties of the restaurant before and after service, to ensure the establishment was prepared to function at top standards.
- Worked directly with customers as a server, and manager, to provide them with the best possible customer service experience while they dined in the restaurant.
- Assigned employees tasks during work shifts and over saw that they were completed on time and to standard
6-10 years of experience
- Responsibilities including - hiring, training, evaluation and employee growth.
- Helped increase store sales by more than 60K the last two quarters.
- Worked with vendors on payment and product.
- Improved guests count, store sales, and deliveries.
0-5 years of experience
Manage complete operations at an extreme high-volume (16 MM / year)
- Ability to execute high-volume with perfection, steady professionalism and exquisite
- Manage 75-80 employees per shift while maintaining customer satisfaction
- Directly involved in the hiring process from start to finish
- Schedule daily shift logistics for two (2) departments that run simultaneously
- Heavy cash handling of several terminals multiple times a day
- Proficient in POSitouch, Microsoft Suite and Navigator Back office
0-5 years of experience
- Responsible for all FOH employee schedules
- Responsible for taking care of customers, leading and running night shifts, closing cash register and daily sales, closed restaurant ( key holder)
- Created daily specials and specials for events
- Coordinated private parties and events
- Helped with BOH (hiring, lowering costs, quality and portion control, banquet pricing & setup)
0-5 years of experience
[company name] is a family owned and operated restaurant in rural Southern Oklahoma. Specializing in American cuisine, [company name] serves high quality fare at reasonable prices through both traditional dine-in and special event catering.
- Provide service to approximately 200 customers
- Supervise and train employees
- Maintain quality control with food service
- Perform open and closing duties; including cash management and daily bank deposits
- Assist in restaurant inventory
0-5 years of experience
- Managed 65+ FOH employees within the high volume restaurant accommodating almost 400 guests.
- Extensive passion and knowledge of Spirit, Beer and Wine production and styles, provided bar training for all new staff.
- Opening and closing duties of the restaurant as a FOH manager.
- A professional at suggestive selling and culinary pairings.
- Controlled labor, food and beverage cost as well as beverage inventory and orders.
- Building positive and professional relationships with guests, management and employees.