EKEdwinKrim123 456 7891 | E:edwinkrim@email.comSan Francisco, CA94016PROFESSIONALSUMMARYDriven Dispatcher with excellent leadership and problem-solvingabilities. Highly organized and proactive with solid understanding ofscheduling actions, adjusting routes and prioritizing issues. Dedicated toefficiency and reliability in personal work and collaborative projects.SKILLSVerifying coverageService PlanningRouting OrdersMaintaining Call MetricsUpdating logsService CoordinationPrioritizing CallsWORK HISTORYDISPATCHERAcme Technologies | San Francisco, CAIncreased area coverage by 50% through effective scheduling anddetailed location monitoring.Evaluated and adjusted over 30 routes based on daily needs,available workers, traffic hazards and weather conditions.Maintained updated and detailed records of calls in physical andelectronic database.Kept detailed track of all available field personnel and all in-progressand completed calls.DISPATCHERAcme Tech Innovation | San Francisco, CAImplemented schedule and policy changes and collaborated withmanagement to formulate new policies, procedures and goals.Directed investigations to verify and resolve customer or shippercomplaints.Processed orders, ran bulk pick sheets, processed and printedinvoices and created daily shipping logs.Documented all changes in computer tracking system.Monitored social media and online sources for industry trends.EDUCATION07/2015High School DiplomaSouth Sun High School, Davis, CA