E: lora.email@gmail.com|(123) 456-7890|A: New York City, NY00926PROFESSIONAL SUMMARYAstute Business Operations Manager focused onsupporting cross-functional teams to increasecustomer satisfaction through processimprovements. Respectful and respectedprofessional with exceptional knowledge ofdeveloping strategic plans for service excellence.WORK HISTORYHotelements Inc.- Business Operations ManagerSan Francisco, TX12/2018 - 06/2020ResortsandLodges.Com- Business OperationsManagerSan Francisco, Texas10/2018 - 06/2020SKILLSEDUCATIONTexas A&M University - CentralTexasKilleen, TX06/2017Bachelor of Science:FinanceDevised, deployed and monitored processes toboost long-term business success and increaseprofit levels 10%.•Oversaw day-to-day business operations on salesfloor by fostering deep professional relationshipswith wholesale contacts and customers.•Developed and cultivated lucrative relationshipswith both new and existing clients througheffective communication and exemplaryinterpersonal skills.•Devised, deployed and monitored processes toboost long-term business success and increaseprofit levels 6%.•Devised strategies to boost customer sales anddrive referrals due to excellent service resulting in•Operations management•Strategic Planning•Business planning•Staff Management•Relationship building andmanagement•Business Development•Process improvement•DB/DEBRABRAMBILA