Training and Development Manager Job Description
Training and development managers work across many departments to improve employee skills. They utilize their in-depth knowledge of human resources, leadership, and education to help identify and address personnel development needs. When staff are not properly trained, a business cannot operate effectively. Outgoing, analytical thinkers with a passion for helping people improve will thrive in this role. The training programs they create reinforce a multitude of topics such as leadership skills, company culture, and job-specific expertise.
Training and development managers typically report to the head of human resources or a senior executive. Most professionals in this field work a full-time schedule in an office environment.
Training and Development Manager Duties and Responsibilities
While a training and development manager’s day-to-day duties and responsibilities are determined by where they work, there are many core tasks associated with the role. Based on our analysis of job listings, these include:
Create Training Materials and Systems
Training and development managers are responsible for creating and managing an entire suite of standard operating procedures (SOPs). They create training presentations, videos, and materials needed for educational purposes. Many training managers work with subject-matter experts to create suitable course content.
Strategize for Organizational Development Needs
Providing leadership for training execution and making recommendations are the responsibilities of training and development managers. Their ability to strategically think about future development needs one to three years in advance helps reduce performance gaps. Another facet of their job is proactively pulling together key stakeholders to make sure their organization has the knowledge needed to perform optimally.
Educational Program Administration
Preparing a training budget that shows a strong return on investment is another key task of training and development managers. They partner with leaders across the organization to provide leadership, consultation, coaching, and project management for strategic learning and development initiatives.
Establish Training Metrics and ROI
Training and development managers establish key performance indicators (KPIs) for their initiatives. They create a performance-based culture for teams and individuals that is aligned with a company’s mission and objectives. Senior management requires that training managers prove the effectiveness of their interventions and approaches.
Deliver Employee Training
Training and development managers deliver direct employee training. They increase new hire retention with their onboarding programs. Training can happen through specially crafted e-learning modules that employees take on a self-paced basis, but training and development managers also give group presentations and lead coaching programs.
Training and Development Manager Skills and Qualifications
Training and development managers are organized, strategic thinkers with a passion for developing others. Employers typically seek candidates with a bachelor’s degree and a minimum of three years’ experience in learning and development. The following skills are essential to getting the job done:
- HR expertise – training and development managers must deeply understand the process of hiring, training, and retaining employees
- Staff development and training – talent training is essential for these managers to understand
- Program management – training and development managers create budgets, manage people, and oversee processes
- Data analysis – training and development managers must keep track of their KPIs and employee performance data to ensure effective training
- Leadership skills – bringing senior stakeholders together to determine organizational talent goals is a critical task delegated to training and development managers
- Computer skills – technology is a critical resource that training and development managers regularly use to deliver essential learning
- Communication skills – strong written and verbal communication skills are necessary for the reports and training materials that these managers produce
Tools of the Trade
Training and development managers use the following software and equipment in a typical workday:
- Microsoft Office Suite (Excel, PowerPoint, Word, Access, Outlook)
- Learning management solutions (LMS)
- Computers (Windows PC or macOS)
Training and Development Manager Education and Training
To appeal to employers, training and development managers need a bachelor’s degree in human resource management, organizational development, training and development, business administration, or a related field. Some hiring organizations prefer training and development managers to have a master’s degree. Other relevant training for these managers includes coursework in instructional design, behavioral psychology, and educational psychology.
Training and Development Manager Salary and Outlook
According to the Bureau of Labor Statistics (BLS), the median annual salary for training and development managers is $108,250. The lowest 10 percent of earners make less than $59,170. However, the highest 10 percent of workers earn more than $187,670.
The BLS predicts industry employment for training and development professionals will grow 10 percent through 2026. This rate of growth is faster than average for all occupations. Employers will continue to offer skills development for their workers, which will increase demand for training and development managers.
Ready to become a top-notch training and development manager? We’ve come up with a list of outstanding resources that can put you on your way:
Society of Human Resource Management – join over 285,000 professionals from around the world who rely on SHRM for training, online networking, and other career resources
Association for Talent Development – ATD is the globe’s largest talent development association offering free education, networking events, and opportunities to build your knowledge and skills as an aspiring training and development manager
Center for Creative Leadership – obtain world-class leadership development insights, research, and articles from this go-to resource on training and development
Training and Development for Dummies – get the tools you need to start a strong training and development program. Learn the different types of modeling, social learning, and professional development
Training & Development: Communicating for Success – this beginner’s guide to training and development is packed with how-to strategies for creating, presenting, and evaluating training
International Society for Performance Improvement – this international association for organizational leaders provides effective tools and strategies for improving human performance
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