A Shift Manager, also referred to as a shift leader, fills a mid-management role in retail, fast food or manufacturing settings and are responsible for overseeing a group of workers in a specific 8-hour work period. They might work first-, second- or third shifts as directed. They assign tasks, assess job performance, meet with managers to discuss production goals and outline these goals to shift workers. Shift Managers make and adjust work schedules, ensure adequate staff numbers during vacations or days off, and coordinate training for new hires. Shift Managers also ensure that workers are adhering to company as well as state and federal safety rules and regulations.
In the list below, you will find skills and qualities that are typically mentioned in a successful Shift Manager cover letter.
- Leadership skills
- Customer service-oriented
- Oral and written communication skills
- Organizational skills
- Attention to detail
- Problem-solving skills
- Time management skills
- Ability to work in teams
- Quality management abilities
Use the sample below to review how these abilities and qualifications can be detailed in a professional Shift Manager cover letter.
Dear Ms. Balke:
I am sending my resume at this time to be considered for your vacant Shift Manager position at Query Works. As you will see, my professional and educational background has allowed me to develop the leadership, team-building and quality management skills needed to successfully fill the position you are offering.
I have worked in both retail and production settings and have managed teams on first-, second- and third shifts. Throughout my 10+ years in this field, I have consistently met production, customer service and safety goals set by the companies for which I worked.
In addition, I have been responsible for arranging training schedules for new and existing employees and assisting managers in creating and presenting company goals to shift workers. With strong communication and interpersonal skills, I have been able for form effective working relationships with executive managers, assistant managers and other shift managers as well as outside vendors, delivery personnel and sales representatives.
Below, I have highlighted a few of my qualifications that I feel best reflect my ability to assume your Shift Manager position:
- Created and implemented training schedule for all third-shift new hires at Warp Factory
- Managed safety programs for second-shift workers at Tanami Industries
- Worked with HR to interview, hire and assess the performance of second-shift employees at Patchwork Systems
- Set and motivated employees to reach customer service and quality control goals for first-shift workers at Giant Steps
- Awarded Bachelor of Science in Business Administration from Thomas Edison State University
My strong knowledge of federal and state workplace safety guidelines and regulations, coupled with my time management and organizational skills, will prove invaluable to the continuing success of your company.
I look forward to discussing details about this position and my professional background whenever it is most convenient for you.
Thank you for your consideration.
Richard M. Collett