Responsible for all aspects of [company name] business at the Kansas City, KS Flow-Through Distribution Center, a 54,000 sq. ft. facility. Managed two direct reports with ten additional employees and six independent contractors. Responsible for client relations with 10 customers, new business development, budget development and management, and all freight handling and delivery.
- Improved on time and complete service numbers for Gap, Inc. from 97.99% in Q1 2009 to 99.53 Q2 2009, moving the facility off probationary status and into Gold Level service standards for Gap, Inc.
- Reduced overall facility expenditures by 12%, coming in nearly […] under budgeted expenses.
- Served as the national-level operations contact for [company name] to Guitar Center, supporting seven YRC facilities who manage 40-50 shipments per week.