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Case Manager Assistants help ensuring the full patient care cycle in a healthcare facility. Their main duties include providing administrative support to case managers, providing client-centered care, enabling clients to achieve wellness, helping patients to make informed decisions, and addressing various patient issues. Resume samples in the field make display of skills such as case management expertise, compassion, effective communication, organization, time management, and multitasking. Successful resumes for Case Manager Assistant showcase an Associate’s Degree in human services.

For more information on what it takes to be a Case Manager Assistant, check out our complete Case Manager Assistant Job Description.

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1

Case Manager Assistant

  • Provide administrative and case management support services to Telephonic Case Managers or Field Case Managers.
  • Initiate and receive calls from providers, claimants, attorneys and accounts.
  • Enter and maintain data in the RMS system.
  • Comply with HIPAA and departmental policy and procedures.
Candidate Info
13
years in
workforce
6
years
at this job
C
Certificate
2

Case Manager Assistant

Make Health Risk Assessment calls to Medicare members

  • Mail and fax educational material to the members
  • Sent HIPPA and welcome letters to the members
  • Make sure every case we are in has correct information and order for the Nurses
Candidate Info
11
years in
workforce
8
years
at this job
C
Medical Insurance Billing And Coding
3

Case Manager Assistant

  • Updated case information
  • Sent emails to insurance agents regarding account information
  • Called insurance carrier for information not attainable online
  • Proofread information before its sent out to maintain accuracy
Candidate Info
4
years in
workforce
4
months
at this job
BA
Communications
4

Assistant Case Manager Assistant

  • Responsible for fielding call center incoming calls and responding to emails
  • Assisting walk in clients and directing them when needed
  • Scheduling appoints for homeless prevention assistance clients
  • Works with creating spreadsheets, in house databases and word processes
  • Handling confidential information while filing and pulling folders
  • Assists with counseling clients individually regarding plans for meeting programs objectives
  • Responsible for quarterly billing
Candidate Info
8
years in
workforce
1
year
at this job
BS
Health
5

Case Manager Assistant

  • Monitor cases by verifying clients' attendance; observe and evaluate treatments and responses; advocate for needed services and entitlements; obtain additional resources; intervene in crises; provide personal support.
  • Maintain clients' records by reviewing case notes; log events and progress.
  • Communicate clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminate results and obstacles to therapeutic team and family; identify treatment influences.
Candidate Info
2
years in
workforce
2
years
at this job
AS
Science

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