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Case Aide Resume Samples
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Candidate Info
3
years in workforce
5
months at this job
AS
Criminal Justice
Guardian Ad Litem (gal)- Intern Case Aide
- Filing confidential paperwork which resulted in zero loss and organized to maintain 100% accountability of all confidential paperwork.
- Closed confidential case files with no mistakes which resulted in 100% accomplishment of the GAL mission in providing for foster kids.
- Scanned and made copies of secret confidential paperwork resulting in zero loss.
- Administered background checks for the GAL's by gathering information from customers through phone call or face to face visits to complete proper paperwork with correct information.
- Conducted home visits, daycare visits and visit observations of GAL foster kids as an intern with no supervision and 100% success rate and then reported back to GAL management.
Candidate Info
3
years in workforce
1
year at this job
BS
Biology
Case Aide
- Assisted 12 homeless immigrant mothers find housing and employment
- Transported women to interviews, counseling and doctor appointments
- Utilized and improved Spanish
- Completed 11 month assignment totaling 1700 hours of service
- Performed community outreach and planned a retreat
Candidate Info
13
years in workforce
1
year at this job
Microbiology
Case Aide
- Supported the case managers to ensure swift reunification of Unaccompanied Children and their sponsor while maintaining compliance with established local, state and federal policies and procedures
- Managed a caseload (10-20 cases/daily) as assigned to complete background checks (nationally and state-wide) and arrange fingerprint appointments with assigned sponsors (nationally and state-wide)
- Maintained a professional relationship with all sponsors via telephone
- Completed required tracking of cases that are submitted to team lead in a timely fashion
Candidate Info
6
years in workforce
11
months at this job
AA
Arts And Sciences
BA
Human Services
Case Aide
- Provided personalized mentorship to individual youth
- Reported observations and details of recreational time spent with youth in detailed case notes
- Flexibility in regards to needs of the child, and family
- Communicated with all parties in regards to the individual safety plan of the client
- Organized schedules and improved time-management skills
- Completed MANDT training
Candidate Info
9
years in workforce
1
year at this job
BA
Psychology And Women & Gender Studies
Case Aide
- Responsible for transporting Community Based Programs (CBP) clientele to various appointments
- Delivered and retrieved mail and packages to assigned locations
- Assisted with office based tasks such as filing, answering phones, paper work and data entry on various databases
- Served as a family navigator in parenting time visitation for clients
- Trained to appropriately manage youth in care and respond to crisis in a timely and professional manner
Candidate Info
18
years in workforce
2
years at this job
AA
Associate of Arts
Case Aide II
- Ensured statewide database system was up-to-date with pertinent information and accurate
- Performed human support work in providing a variety of services for agency clients including but not limited to supervising court appointed visits or assisting foster parents and biological parents locate resources, escorted foster care youth to appointments
- Greeted incoming visitors and directed them to the appropriate resource; answered calls
- Conducted weekly visits to agency attorney providing direct linkage between the agency attorneys and Adoption foster care staff
- Acted as Case Records Manager ensuring that all documentations were filed and maintained accordingly
- Maintained Google calendar for Program Manager of two work sites
- Assisted in organizing case records for audit purposes which resulted in outstanding 2 years in a row
- Obtained birth certificates and maintained vital records for 150-170 foster care youth at any given time
Candidate Info
9
months in workforce
9
months at this job
AS
Criminal Justice
BA
Forensic Psychology
Case Aide
Facilitated case related activities for the organization
- Provided counseling services to clients during crisis intervention.
- Provided counseling services for domestic violence survivors.
- Prepared and processed case services forms and applications.
- Conducted intake interviews.
- Served as a translator for non-english speaking clients.
Candidate Info
10
years in workforce
1
year at this job
AS
Arts
BS
Nursing
Credential
Case Aide
- Supervised and transported foster children
- Implemented behavioral goals set forth by clinicians
- Supervised family visitations with clients
- Documented and reported interactions with client
Candidate Info
20
years in workforce
4
years at this job
BA
Human Services
Case Aide
- Supervised Parental and or family visitations as directed by Social Workers, monitored visitation time and made immediate reports of visitation and followed up with written reports.
- Assisted Social Workers with Removals of Children into Protective Custody which included Physical removal by lifting and carrying children, worked with Adolescents Service team for the Comprehensive service planning for each youth including education, employment and other PYA skills (Penultimate Year Assessment)
- Provided Transportation in and out NY State under Child Protective Services including relocation placement in foster homes and physician visits
- Monitored condition and usage of Assigned Vehicle Scheduled Maintenance for safety precautions in vehicle operation
- Performed clerical duties, such as filing, entering data into computer, answering phones, relaying messages, greeting visitors, photocopying collation and faxing etc.
Candidate Info
5
years in workforce
3
years at this job
AS
Applied Science
BBA
Business Management
Case Aide
Monitored 12 men and women.
- Met with clients on a weekly basis.
- Monitored client while he or she was taking their medication.
- Escorted client to their scheduled appointments.
- Monitored the facility.
- Recorded information on the log book on a daily basis.
Candidate Info
4
years in workforce
1
year at this job
BA
Social Work
Case Aide
- Provided support to case managers in a specialized residential program
- Assisted with paperwork coordination such as tracking due dates, filing, and compiling annual consent packets
- Assisted with completing paperwork related to Medicaid and Social Security benefits
Candidate Info
17
years in workforce
1
year at this job
Case Aide
- Monitored patients, completed floor walk through, and attended to patients needs
- Provide clients with excellent care and assistance with daily activities
- Transported clients to and from appointments
- Assisted Case Mangers with daily facilitation
Candidate Info
5
years in workforce
1
year at this job
AS
Arts
BA
Psychology
MA
Clinical Mental Health Counseling
Foster Case Aide and Residential Counselor
- Assisted families to provide and maintain safe and structured homes
- Provided positive mentoring, role modeling, and adequate supervision of youth
- Recorded interactions and behaviors through case notes
- Offered transportation for youth to engage in activities and events in the community
- Provided social skills for youth who displayed physical aggression, sexual trauma, and ADHD behaviors
Candidate Info
8
years in workforce
2
years at this job
HS
High School Diploma
Case Aide
- Attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to.
- Assist with accepting referrals, managing active case logs, and contacting sponsors and families to arrange client's journey.
- Maintain data on all clients enrolled in the program and all dismissed clients.
- Handle confidential documentation and analyze work from other coworkers to ensure that all policies and procedures are followed.
Candidate Info
13
years in workforce
1
year at this job
BA
Marketing
Case Aide
- Ensure that youth are properly enrolled in to the program's internal intake system.
- Conduct initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
- Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from youth within 24-48 hours upon admission to the shelter.
- Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by SWK, State and Federal contracts.
- Complete and submit reunification packets for initial review to Lead Case Manager or designee.
- Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
Candidate Info
12
years in workforce
5
years at this job
AS
Liberal Arts
BA
Interdisciplinary Studies
Case Aide
- Keep records or prepare reports for owner or management concerning visits with clients.
- Submit reports and review reports or problems with superior.
- Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
- Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs
- Monitor, evaluate, and record client progress with respect to treatment goals.
Candidate Info
5
years in workforce
8
months at this job
AS
Fingerprint Clearance Card
Certification
Case Aide
- Responsible for transporting newborn to teenager age children safely to and from supervised visits.
- Observe and record all interactions between parents and children
- Turn in summary of visit documents by the required 48 hour time frame
- Report visit updates to supervisors and Department of Child Safety Case Manager on a weekly basis
- Attend all supervisions once a month with a supervisor
Candidate Info
7
years in workforce
9
months at this job
GED
Education Connection
Medical Administrative Assistant
Case Aide
- Facilitating case-related activities on behalf of their organization.
- Develop strong relationships with clients, acting as a liaison for their agency and clients.
- Provide administrative support to clients and their families.
- Communicate with colleagues and outside agencies, and check progress and reports about cases.
- Prepare and process case services forms, applications and other paperwork as needed.
- Complete administrative tasks, order office supplies, keep all copies and documents up to date.
Candidate Info
6
years in workforce
10
months at this job
Case Aide
- Assists Case Planners with outreach attempt to clients who miss appointments or fail to keep intake interview.
- Provides escort services to client at hospitals and schools as needed.
- Acts as a role model for parents, and provide home management skills to parents during home visits.
- Assists in the scheduling of FTC Conferences.
- Assists in the facilitation of groups and workshops.
- Records and maintains separate file on observations made at the homes of clients, and children in the play areas of suspected signs of abuse or neglect, and bring information immediately to the attention of Supervisor.
Candidate Info
10
years in workforce
10
months at this job
HS
High School Diploma
Case Aide
- Assisted with home visits for Preventive clients.
- Documented notes for visits completed
- Assisted with conducting monthly outreach activities (schools, hospitals, daycare, parks, ACS Borough offices and other local community based organizations) that educate and heighten awareness of Sheltering Arms Preventive programs and services offered.
- Participated in community forums and networks on behalf of the Preventive programs.
- Assisted the Administrative Assistant (AA) with the completion of Intake administrative paperwork.
- Assisted with canvassing community settings to target prospective clients at various community based organizations.
- Put together Case records for new intakes
- Made copies of forms and assisted with filing for Case Planners.
- Filed open and closed cases.
- Completed required number of staff training hours as assigned
Candidate Info
2
years in workforce
9
months at this job
HS
High School Diploma
Psychology
Community Service Aide/ Case Aide
- Gather NYPD paperwork and coordinate with officers to determine victim availability to begin drafting cases against defendants.
- Refer crime victims to appropriate service providers.
- Prepare written up cases to be sent out to arraignments for the ADA's.
- Constantly give daily updates on incoming cases to ADA's & ADA's Supervisors.
- Input data gathered from officers into office specific application systems.
Candidate Info
10
years in workforce
2
years at this job
Liberal Arts
Case Aide
- Assessment, evaluation, intake, placement of homeless individuals and families
- Operate telephone system to answer, screen and forward calls, providing information, taking messages.
- Greet persons entering establishment, determine purpose of visit, direct or escort them to specific destinations.
- Handle various duties including: registration of agency clients, sorting and distribution of mail, clerical assignments
Candidate Info
6
years in workforce
2
years at this job
HS
High School Diploma
Case Aide
- Worked closely with Vocational Counselor to assist clients in overcoming barriers to employment
- Conferred with clients by telephone or in person to provide information about services and to resolve client issues
- Kept records of client interactions, recording details of inquiries, complaints as well as actions taken
- Operated office machines, such as photocopiers, scanners, facsimile machines and computers
Candidate Info
9
months in workforce
9
months at this job
HS
High School Diploma
BA
Sociology
Certified Addictions Counselor
Case Aide
Monitor the Women's Residential Unit.
- Provide transportation, intake and discharge paperwork.
- Provide care bases on the DSM IV and the ASAM guidelines.
- Document daily progress of the residents on DAPS notes, record incident reports, provide medication administration, and provide problem solving methods to clients.
Candidate Info
25
years in workforce
9
years at this job
Case Aide
- Establishes working and community resources to meet clients need.
- Meets with clients to address issues through tasks of the day.
- Escort the clients down to dinner, to and also out to smoke back to the unit.
- Chart on the clients behavior in the groups.
- Make sure each client get to group on time.
- Each Case Aide runs three groups during their shift.
- Give out the medication to each client.
- Answers incoming call after the office staff has left for the evening.
Candidate Info
11
years in workforce
5
months at this job
Case Aide
- Assists Case Planners with outreach attempt to clients who miss appointments or fail to keep intake interview
- Provides escort services to client at hospitals and schools as needed
- Acts as a role model for parents, and provide home management skills to parents during home visits
- Assists in the scheduling of FTC Conferences.
- Assists in the facilitation of groups and workshops
- Records and maintains separate file on observations made at the homes of clients, and children in the play areas of suspected signs of abuse or neglect, and bring information immediately to the attention of Supervisor
- Translated for Spanish speaking cases
- Performs other duties assigned by Supervisor
Candidate Info
10
years in workforce
5
years at this job
BS
Exercise Science
MS
Master of Science
Case Aide
- Answered phones with a friendly attitude
- Faxed paperwork to other agencies
- Supervised visitation with families
- Transport clients to appointments
- File documents into client folders
- Assist social workers in resolving and dealing with problem concerning clients
- Enter daily narratives about client activity into computer
Candidate Info
5
years in workforce
1
year at this job
Certification
DCS Case Aide
- Communicate with customers and stakeholders on a daily basis
- Transport children to and from visitations, monitor the visitation between children and parent/guardian, and thoroughly document all observations.
- Update case notes system.
- Interact with DCS staff and case managers.
Candidate Info
10
years in workforce
8
months at this job
HS
Business
BS
Psychology
BA
Sociology
Parent Aide Case Aide
- Coaching families in communication to foster positive family relations
- Providing support in developing helpful parenting skills, stress management, and other types of training
- Arranging, transporting, and supervising visitations between children placed in out of home care, their parents and siblings to promote a relationship
- Documenting all services appropriately
Candidate Info
12
years in workforce
5
years at this job
C
Certificate
Certification
Case Aide II
- Under direct supervision, answer calls from the general public and perform a variety of tasks at the professional entry level in child protective case management
- Provide direct or indirect assistance to children and the families; and performs related work as required.
- Provides a variety of services to families, children and adults in various social services in Child Protective Services (CPS).
- Provides case management assistance to case managers; provides case management assistance to participants involved in CPS
Candidate Info
13
years in workforce
6
months at this job
Case Aide I
- Working with Register Nurses compiling sensitive health records for clients.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Complete forms in accordance with company procedures.
- Operate office equipment such as fax machines, copiers, phone systems and use computers for spreadsheet, word processing, database management, and other applications.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other materials.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Make copies of correspondence with company procedures.
Candidate Info
15
years in workforce
11
months at this job
Case Aide
- Closing files
- Scheduling payments with sponsors
- Documentation of exit packets
- Filing documents
- Provide support to youth upon reunification
Candidate Info
10
years in workforce
2
years at this job
BA
Psychology
MA
Psychology
Psychology
Case Aide II
Transportation of children under [company name] custody.
- Supervised visit between parents and kids, siblings, or other relatives with children under [company name] custody.
- Type case notes in CHILDS program of supervised visit between parents and kids, siblings, or other relatives.
- Maintain documentation by computer input.
- Preparation of referral packages for services to parents, such as counseling referral, psychological evaluation referral, psychiatric evaluation referral, parent aide service referral, supervised visitation service only referral, TERROS, and family reunification referral.
- Files transportation between offices: In Home, adoptions, YAP, etc.
- Domain of CHILDS program.
- Attend training in-person and computer as part of professional development and growth.
- Monthly meeting with the DCS supervisor.
Candidate Info
21
years in workforce
5
years at this job
Adult Protection Services Administrative Assistant/case Aide
- Act as an advocate to clients and/or families providing emotional support and encouragement
- Provide an open atmosphere to share concerns; document information to assist in assessing appropriate resources and services. Support professional staff. Maintain sensitive and confidential information.
- Support professional caseworkers in carrying out service plans; provide assessment of client to assist in the decision making processes; document observations and interactions; assist in accessing community resources; staff cases periodically or as needed to provide information regarding the safety and welfare of the client.
- Make referrals to related programs and services as appropriate
- Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of skills, trends and developments in field. May assist at-risk adults in completing applications for assistance, including gathering and compiling required documentation and submitting to appropriate agency.
- Collaborate and communicate with community providers.
Candidate Info
13
years in workforce
3
years at this job
Case Aide
- Assist in developing program components related to Alcohol and other drug (AOD) testing, prevention and intervention. Including presentations and training to staff and clients.
- Provide "As Needed" consulting services to clients regarding AOD related issues
- Provide crisis intervention as needed
- Interview and Prescreen clients for program eligibility
- Maintain neat and orderly work and living quarters for staff and clients
- Assist Shelter and Case Managers with the distribution and collection of linen and inventory control
- Participate in all scheduled staff meetings and In-Service training exercises
- Monitor clients daily activities
- Assist with shelter intake and check out process including but not limited to, crowd control, administration of Breathalyzer tests, conduct bag and room checks and distribution of supplies
- Respond immediately to any crisis situation
Candidate Info
10
years in workforce
3
years at this job
BS
Criminal Justice
Social Work Case Aide
Transports children and/or clients to and from supervised visits, medical and other service appointments and court appointments, Testify in court regarding information directly observed in client contacts
- Supervises family visitation sessions in office and/or home settings; observes interaction of parent(s) and child during visits and takes notes regarding interaction of family for review by Social Worker
- Prepares reports regarding client contacts; accompanies Social Worker on emergency and other field visits supervises children in regional office during emergency procedures
- Obtains medical, social and other records to assist Social Worker in developing family history; makes collateral contacts to community agencies such as schools, doctors, police and social service agencies to obtain necessary information
- Picks up and delivers cars for servicing; assists clients in completing forms relating to assistance or service requests; Perform clerical activity such as typing narratives, filing and obtaining case files and copying and arranging various documents, referral information and other written material
Candidate Info
13
years in workforce
1
year at this job
HS
High School Diploma
C
Banking And Finance
C
Customer Service
Lead Youth Care Worker / Case Aide Assistant
- Provide overall management and oversight of all Youth Care Worker staff.
- Conduct disciplinary measures with Youth Care Workers as necessary.
- Oversee training and daily debriefing of all onboarding Youth Care Worker personnel.
- Conduct regular briefings with all Youth Care Worker staff to go over any ORR policy changes, new rules and regulations, or other pertinent information.
- Resolve all issues with UC/Youth Care Workers if within job description/capability.
- Escalate all other issues to the Shift Supervisor.
- Assist Case Aide with daily responsibilities as filling, copying, or other duties as assigned.
- Assist in tracking and maintaining with inventory of all materials and resources of department.
Candidate Info
9
years in workforce
2
years at this job
AA
Human Service Managment
Human Services Case Aide II
- Customer Service
- Clerical/Office skills
- Oral and written communication
- Microsoft Office experience
- Filing and obtaining case files
- Ability to supervise contact between children in DCF custody and their parents
- Ability to prepare clear and concise reports of client contact
Candidate Info
6
years in workforce
3
years at this job
BA
Bachelor of Arts
Case Aide
- Care coordination for case managers for public benefits
- Support clients with public services information
- Process applications
Candidate Info
4
years in workforce
6
months at this job
BS
Child And Family Studies
Case Aide
- Supervise family visits
- Document progress notes and input them into State software Connections
- File paperwork for all clients
- Make referrals for clients
- Contact service providers
- Plan various events for the department and clients
- Co-facilitate the Birth Parent Support Group
- Copy and fax as needed
- Last minute coverage and errands as needed
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