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Additional Social Services Resume Samples
Assisted Living Administrator Resume Samples
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0-5 years of experience
Supervise overall day to day operation of the community to ensure the highest quality operation in accordance with company standards and resident satisfaction.
- Increased profits by 60% in one year through restructure of business line resulting in a stable 40% profit margin for the year.
- Manage community budget and analyze financial statements, maintain budget accountability, anticipate and minimize negative budget variances and deficits.
- Create new streams of revenue through consistent monthly audits to capture potential revenue as well as implemented new monthly professional service charges.
- Surpassed revenue goals in four consecutive quarters.
- Managed, recruited, hired and trained a team of 85 professionals.
0-5 years of experience
Managed fifty plus employees which included hiring, processing, training, supervising, conducting performance reviews, counseling, terminations, running monthly staff meetings.
- Developed, managed, oversaw and implemented annual budget
- Managed all marketing of the facility, through community involvement & advertising
- Interfaced with all local and state agencies for compliance and yearly licensing
- Communicated with residents, immediate family, doctors and agencies concerning any and all relevant issues.
0-5 years of experience
Led the HR processes for the center with 700 employees, helping to interpret and implement policies and procedures. Drove recruitment strategies, conducted payroll, administered benefits, handled new hire orientations, and managed exit interviews. Collected information about employee performance and behavior, overseeing disciplinary actions and complaints.
- Served as Administrator and Safety Officer of entire CCRC campus.
- Developed and implemented admission procedures to maintain an optimum occupancy rate
- Directed the ongoing development of senior management with diversity training.
0-5 years of experience
Developed relationships with all residents through activities: trivia, bingo, crafts, sing-a-longs
- Studied assisted living regulations for the state of Idaho
- Shadowed as an independent living house inspection was completed due to current resident moving out • Provided administrative support
- Observed interviews for a department head position
- Contributed to facility wide holiday parties
- Participated in house visits to get to know independent living residents
0-5 years of experience
services for all ALP residents.
- Supervised non-clinical operations of the program.
- Handled hiring, coaching, training and disciplinary procedures.
- Facilitated community health fairs and marketing events.
- Developed and executed procedures for maintaining administrative relationships, communications, and integration with support services, community hospitals, social and mental health service agencies, housing authority and other community-based resources.
- Implemented Health Education and Promotion programs for seniors residing in low-income housing.
0-5 years of experience
Complied with Oregon state regulations
- Recruited and trained staff members
- Generated marketing and occupancy reports
- Established employee retention program
- Launched innovated social program, resulting in highest resident satisfaction out of 15 communities under the same management
0-5 years of experience
- Maintained facility compliance with federal and state regulations
- Direct patient care (ADLs) through observation for health and well-being and potential complications for a 10-bed assisted living facility, including patients with dementia and Alzheimer’s, traumatic brain injury, diabetes, COPD, hypertension, pelvic fractures, schizophrenia, Major Depressive Disorder, integumentary system issues
- Medication administration and MAR documentation
- Planned and coordinated recreational and therapeutic activities with residents of varying abilities
0-5 years of experience
- Knowledge of reimbursement regulations and nursing practices and procedures.
- Increased census and profitability in the skilled nursing and assisted living facilities.
- Improved CMS five star rating from a 3 star rating to a 4 star rating in less than a year.
- Developed a management team which worked collaboratively and put the interests of the residents first.
- Improved profit by managing patient financial accounting procedures, overtime, and collections.
6-10 years of experience
Provide executive leadership for 124-bed licensed assisted living facility.
- Provide administrative and marketing analysis to assure organization’s future viability.
- Implemented new operational standards resulting in regulatory compliance, service delivery excellence and increased customer satisfaction while maintaining annual fiscal objectives.
- Implemented 10% Cost Reduction Initiative for financial viability assurance.
- Provide leadership, HR processes, management and visioning for 100+ member staff.
- Executive leadership of 6-member Management Team.
0-5 years of experience
Planned, purchased, and marketed for 80 bed campus
- Involved with building start up from ground up to include construction and furnishing prior to opening
- Admitted 19 residents in the first month of operation.
- Served as Interim Administrator for Agape Senior of Harbison, SC
- Enforced DHEC regulations for Assisted Living Community
- Provided safe and exceptional quality care for Senior Adults
- Responsible for building and maintaining an incredible team
- Mentored managers to improve departments by participating in professional coaching and development
0-5 years of experience
Provided decisive, mission-focused leadership while overseeing daily operations at this 96-apartment assisted living community, with an emphasis on aligning staff efforts while creating a culture that contributed significantly to the attainment of revenue and census goals.
- Implemented the plan to convert the property from a partial Medicaid coverage model to a full private-pay community and orchestrated a successful rebranding campaign to reach out to and attract residents within a shifting demographic.
- Met budget goals while providing effective change-management as the property evolved from an independent/assisted living to an all assisted living/blended service model.
- Ensured the achievement of new identity building initiatives throughout the name-change/conversion process by implementing a staff restructuring initiative.
10+ years of experience
Oversaw all operations of the [company name]; had monthly meetings with a Board of Directors.
- Ensured a resident-focused service and high quality program for people from the senior population and persons with developmental disabilities to be in compliance with all regulatory agencies, including the Department of Public Welfare, Mental Health and Mental Retardation, and Office of Aging.
- Developed and implemented resident care policies and procedures based on the new Personal Care Home Regulations. I also assured that the policies were followed.
- Coordinated all residential services for 43 residents. This included staffing, social services, medical management, programming, and resident finances per the 2600 regulations.
- Interviewed, hired, and evaluated employee performance of 34 personal care home staff
- Managed all operations of fundraisers and events that benefited the home.
0-5 years of experience
Administrator/Marketing Director of 66 apartment Assisted Living
- Maintain budget, staffing, Department of Public Welfare Regulations
- Strong marketing skills with total responsibility of marketing for community including tours, referrals, media, networking and television/cable commercials
- Took troubled community to top 5 in one year, top community for remainder of position
- Created a “talk show” for cable access channel to improve knowledge of our community and services
0-5 years of experience
- Trained with a DHSR preceptor to learn all mandated training material regarding patient care, environmental health, and safety.
- Reviewed and tested on all policies and procedures related to administrative management within an assisted living facility in regards to staffing, budgeting, grounds, and building maintenance, transportation, communication, housekeeping, dietary, and safety concerns.
- Sat and passed the NC Assisted Living Administrator Exam within the required timespan.
0-5 years of experience
Coordinated start up and licensing of 20 bed assisted living facility
- Performed Human Resource duties
- Maintained budgets, securing vendors
- Marketing and business development
- Insured compliance with the State Department of Social Services rules and regulations
- Oversaw day to day operations
- Supervised, LPN’s and CNA’s
0-5 years of experience
- Shadowed and aided an Administrator with daily tasks such as filing, creating/documenting new policies and procedures, as well as monitoring resident satisfaction throughout the facility
- Gave feedback when necessary in situations dealing with workplace conflict, and family/resident concerns
- Attended several conferences integrating a multitude of healthcare professionals addressing critical issues occurring in the medical industry
- Created, implemented, and help conduct several facility-wide events for both residents, families, and staff members
0-5 years of experience
Oversee day-to-day operations of a 25 bed Assisted Living Facility.
- Responsible for maintaining regulatory compliance with the State Board of Healthcare Facilities.
- Through marketing efforts increased census from 42% to 84% in first six months.
- Increased resident and family overall satisfaction with the facility from 79% to 91% from previous satisfaction survey results.
- Responsible for staying within budgetary constraints.
0-5 years of experience
Manage all administrative duties and medical care within the Assisted Living facility. Manage 78 assisted living residents and 20 front office and nursing staff.
- Resident advocate. Makes rounds to evaluate care being given, facility compliance with regulations, safety and infection control issues, and to understand interdepartmental systems that need to be addressed to meet the needs of the residents.
- Medical care- manage the emergency response and routine medical care of over 100 independent living residents.
- Develop and maintain a successful nursing schedule that stays within budgeted parameters.
- Perform admission, initial and ongoing assessments. Work closely with the physician and nurse practitioner to set up and operate resident clinic.
- Listens to and appropriately follows up on resident/family/associate concerns in a timely manner. Mediate with associates, family members, and residents during difficult situations
- Develop and follow through with resident care plans.
- Member of the expansion team for independent living. Member of steering team that is leading Asbury Place through a culture change to allow the residents to have more choices and to create a more homelike facility.
- Generated census growth through working with marketing and the director of facilities.
- Assist in developing and follow through with managing the Assisted Living budget.
- Maintains knowledge of current Federal, State, and local Assisted Living regulations. Lead the assisted living through a successful annual state survey.
0-5 years of experience
Maintaining high occupancy and revenue growth through resident satisfaction and attention to individual care needs.
- Customer Relationship Management – Account Recievable/Payable
- Budget and Cost Containment / Analysis – Focused NOI and Increased Revenue
- Hiring and Training Personnel – Professional Outreach/Marketing
- Continuous Corporate/Licensing Reporting – Conduct In-Services
- RCFE Administrator -Prove Organization and Communication
- Brookdale Senior Living, Brentwood, CA
0-5 years of experience
Responsible for the 24 hour/ 7 day a week care of eighty residents.
- Repaired a strained relationship with the families.
- Significantly raised the level of care for the residents.
- Maintained a 97% census.
0-5 years of experience
Facility management of 55 resident AL private pay/VA facility
- Employee management/hiring of 65+ employees
- Public relations/marketing of facility
- Budgeting for AL as well as 160 unit independent living
- Scheduled and planned monthly staff in-service training
0-5 years of experience
- Responsible for planning, organizing, directing and controlling the operation of a 184 beds, consisting of nursing home, Alzheimer’s unit, and assisted living
- Participated in planning of and compliance with multi-million dollar annual budget
- Responsible for maintaining compliance in all departments to meet and exceed State and Federal regulations
- Hands-on experience with plans of care, MDS, PPS and Medicare Part A/B billing and appeals
- Facilitated recruiting, retaining, training, motivating, and coaching employees; performance evaluation completion and review
- Formulated trusting relationships with residents, families, community resources, employees and vendors
- Successful nursing home and ACLF surveys
- Risk Management, QA/QI
0-5 years of experience
- Managed 27 residents in ALF.
- Organized, directed and supervised all functions and personnel.
- Performed all public relations efforts.
0-5 years of experience
- Responsible for all aspects of daily management of 60 bed ALF
- Ensuring that all corporate policies were in place and followed
- Supervision of all staff, including staff development and disciplinary action
- Scheduling of staff
- Reviewing and approving purchases and payroll
0-5 years of experience
- Oversee operations and staff of a 100 bed RCFE (part of a 17 Acre Sr. Community)
- Insure customer satisfaction of residents, family members and staff
- Manage to budgetary goals
- Work with Executive Director, and other department heads regarding property functions, marketing events, management co. changes, renovations, etc.
0-5 years of experience
Management experience in supervising staff, interviewing, hiring, coaching, performance management, and in employee relations
- Experience in food and beverage for fine dining
- Manage relationships and committees
- Demonstrated ability in managing operating and budget experience
- Strong Sales and marketing background
- Strong resident activities background
- Ability to multi-task
- Ability to facilitate group presentations/resources
0-5 years of experience
Certified Assisted Living Administrator for 34 bed Assisted Living Unit (ALU)
- RN on call 24/7 for ALU
- Oversee function and management of ALU
- Directly supervise nursing staff