Research Interviewer Resume Examples

Research Interviewer

• Conducted telephone interviews to television viewers across the United States.
• Identified contacts by verifying contact information provided upon receiving calls.
• Obtained missing and questionable information and proceeded to probe in order to clarify.
• Collected data on respondent's television viewing habits for research purposes.

Research Interviewer

• Placing outbound calls to consumers while assisting them in the decision to participate in research study as well as providing approved compensation.
• Demonstrate professionalism while speaking on the phone, communicate efficiently, all while building strong relationships with the consumer.
• Providing all company disclosures with accurate input of collected data into the company database.
• Making follow up calls to respondents answering any questions they may have insuring the return of research material.
• Providing the most outstanding customer service to make sure consumers participation is a rewarding experience.
• As a mentor I assisted in the training of new hires, monitoring their calls, and providing an outline of challenges encountered by the commitment from prospective participants.
• Lead the team by setting exemplary examples, resolving conflicts efficiently, and always show a positive attitude while problem solving with consumers.

Research Interviewer

• Build connections with customers in order to gather data on demographics and entertainment interests
• Use persuasive communication skills
• Data entry
• Multi-task using the phone while navigating through computer programs, entering information, and filling out handwritten paperwork
• Meet daily, weekly, and monthly goals based on job performance

Research Interviewer

Conduct cold calls nationwide to interview respondents on different topics, primarily related to work with the Centers for Disease Control and Prevention.

• Support, plan, and coordinate operations for multiple surveys.
• Review, classify, and record survey data in preparation for computer analysis.
• Conduct research to gather information about survey topics.

Research Interviewer

• Enlist household's cooperation in keeping a TV diary for a seven-day period.
• Persuade reluctant respondents to cooperate.
• Maintains confidentiality of procedures, scripts and respondent information at all times.
• Make outbound calls in a call center setting.
• Data Entry

Telephone Research Interviewer

Battelle

• Conducted interviews over the phone for research surveys
• Set up and scheduled follow up calls and interviews
• Filled out the survey answers on a computer program.
• Made calls to residences to find potential customers

Research Interviewer

• Following protocol for doing different test with children (Woodcock, Marshmallow, CPT, Empty Box, Disappointing gift, Wppsi, etc.) that rate the children's oral language, stress levels, gratification, IQ, and memory task.
• Taking biological measurements such as heart rate, blood pressure, weight, etc.
• Secure retention with everyone to provide more data.
• Conducting personal questions and making our participants feel comfortable enough to continue.
• Providing info to mothers about local resources.

Research Interviewer

• Conduct one-on-one interviews with homeless and formerly homeless adults in Spanish and English
• Assist research investigators in conducting focus groups with providers and participates
• Maintain detailed logs of communication and follow-up monthly with participants
• Provide assistance in coding data and creating code books
• Continually check and update database records for accuracy and auditing
• Created a literature review database
• Supplement the workload of two other interviewers and a project manager when interview volume is high

Research Interviewer

• Delivers high quality customer service
• Conducts research calls and interviews
• Analyzes and determined dates and times for interviews with potential clients
• Adheres to confidentiality of studies

Call Center Research Interviewer

• Making outbound calling in a friendly manner
• Collect data and opinions on various topics
• Engaged with people to complete surveys over the phone
• Read numerous scripts from the screen accurately