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Inside Sales Support Resume Samples
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Candidate Info
23
years in workforce
12
years at this job
C
Forensic Accounting
BS
Marketing
Inside Sales Support
- Increased on-time delivery and sales accuracy from 65% to 98% within 2 months for several major accounts and maintained those levels for the last 9 years.
- Streamlined sales processes to increase profit and satisfy customer expectations for four account representatives
- Performed salesperson duties while personnel were on leave, including all customer relations and order issues.
Candidate Info
11
years in workforce
1
year at this job
BS
Accounting
Customer Relations and Inside Sales Support
- Assessed and resolved discrepancies regarding customer orders and provided optimal service to the urgent needs of sales agents and project managers within a fast-paced environment.
- Supported Inside Sales in promptly providing price quotations, availability of goods, and delivery lead times.
- Streamlined the ordering process for Sales reps and customers by expediting delivery
- Cultivated and maintained positive work relationships with Outside Sales agents and customers which helped increase business by 17 % in Q1 2017.
Candidate Info
15
years in workforce
3
years at this job
BS
Biology And Botany
Inside Sales Support Specialist
Accurately represents various product lines to customers and assists in the areas of product application and pricing in the oil production and refining sectors. Assists Outside Sales Representative with quoting prices accurately and other bid specifications. Builds positive relationships with key decision makers and match customers with the right solutions for their needs. Prepares accurate written proposals for customers, processes orders, and provide technical advice of the products to the customers. Diligently follows up with all leads to drive new business.
- Quickly and accurately identifies problems, develops solutions for the customer based on their needs specializing in high quality process instrumentation, and process control.
- Keep detailed account records and responds to all customer inquiries in a timely manner.
- Prioritized daily workflows including all inbound calls, quotes, and orders.
- Set up new customer and vendor accounts, established customer credit and set-up payment methods.
Candidate Info
8
years in workforce
1
year at this job
Radiologic Technology
Inside Sales Support Coordinator
- Act as the liaison for [company name] (NA) sales to various departments including purchasing, credit, finance and regulatory. Responsible for effective issue resolution and day to day operations of NA sales.
- Drafted and implemented a PO backorder management plan, which brought all backorder information into one cohesive document. This created a more efficient practice for working with the purchasing department to obtain necessary product as quickly as possible minimizing out of stocks.
- Demonstrated excellent customer service to both internal customers (sales) and external by managing the relay of information, including stock allocations, order fulfillment, and new product launches.
- Maintain all monthly and weekly reporting for customers, inclusive of rebates, order histories, and invoice data.
Candidate Info
5
years in workforce
2
years at this job
AS
Fashion Merchandising
BS
Interior Design
Inside Sales Support
[company name] is a Manufacturers Rep for Semi-Conductor companies
- Support President, Partners and OSRs with customer accounts; including but not limited too quoting, opportunity entry and management, sample orders, etc.
- Aid in account management and customer support for High Volume Customers; Google, Facebook, Amazon, Cisco, Oracle, Dolby, etc.
- Work in tandem with line card of 10+ suppliers, customers and distribution teams to help facilitate Sample and Purchase Orders
- Manage various CM Request for quotes (RFQs), Sample and PO entry
- Utalize multiple CRM Systems (salesforce.com, ModelN, SAP) to track all business
Candidate Info
16
years in workforce
2
years at this job
AA
Education
Customer Service/inside Sales Support
[company name] provides the research community with automation syringes, valves and accessories, vials and caps, and replacement parts for auto samplers.
- Supporting inside sales rep's and rep's located in Southern CA and on the East Coast.
- Support international and US customers.
- Process all sales orders and invoices, ensuring that orders are filled completely and in a timely manner. Work with Inventory Manager and produce reports that identify inventory needs and adjustments.
- Prepare and generate weekly, monthly, quarterly and annual sales reports.
Candidate Info
6
years in workforce
11
months at this job
Inside Sales Support
- Represent 13 Food service equipment and small ware Manufacturers.
- Main point of contact for Illinois distributors
- Understanding customer needs and requirements.
- Auto Quotes proficient.
- Review pending orders and specific customers' request to ensure excellent service and experiences
Candidate Info
2
years in workforce
10
months at this job
BBA
Business Administration
Inside Sales Support/customer Service
- Manage order entries received by fax, phone, and email
- Accurately maintain customer records by updating account information
- Resolve customer complaints by phone or email efficiently and accurately
- Consistently Increase orders by cross selling and upselling, generate add-on sales to existing customers
- Provide excellent inside sales support for outside account managers
- Proactively research new prospects, communicate opportunities to increase new business
Candidate Info
21
years in workforce
4
years at this job
HS
High School Diploma
Inside Sales Support
- Maintained and updated internal Customer Order Log
- Issued all material purchase orders
- Entered monthly shipping Sales Orders
- Issued invoices to customers
- Prepared all shipping paperwork
Candidate Info
20
years in workforce
1
year at this job
HS
Business
Inside Sales Support
- Greet and assist walk-in customers.
- Assist customers by telephone, email and in person, providing product information and options on various product lines available.
- Create quotes for customers, fill their orders and schedule deliveries in a timely manner.
- Maintain customer accounts, billing monthly statements and recording payments.
- Keep inventory of in-stock parts and complete stocking orders as needed.
- Make contact with prospect companies to obtain new customer accounts.
Candidate Info
2
years in workforce
1
year at this job
BS
Mechanical And Energy Engineering
Inside Sales Support
- Assist contractors with special orders to enhance their business
- Maintain close customer relations via social media platforms such Facebook, Amazon, and Siemens
- Answer customer calls regarding existing accounts
- Make requested policy and account changes
- Respond to questions and concerns about service, and escalate calls appropriately
- Counsel customers on options for service and coverage
Candidate Info
13
years in workforce
1
year at this job
BA
Electrical Engineering
MS
Electro-mechanical Engineering
Inside Sales Support Engineer
Analyze complex engineering problems and offer effective resolutions
- Provide customer training of equipment requirements for ATEX (ATmosphères EXplosibles ) ; IEC Ex product line for Ex i ; Ex e ; Ex d ; Ex p enclosures and products (Lighting equipment, Power supplies, junction boxes, Relays, control enclosures etc)
- Conduct sales meetings with various customers to discuss Design solutions for ATEX / IECex certified equipment needs
- Analyze Customer Equipment for ATEX / IEX ex specific equipment requirements
- Prepare Proposals ; technical Design and Quotes for customer ATEX / IECex certified equipment
- Organize, schedule and Supervise FAT tests
Candidate Info
16
years in workforce
5
years at this job
HS
High School Diploma
Inside Sales Support Representative
- Order management; place and track orders as well as process returns
- Reporting; run and send to management/clients sales and inventory reports, weekly, monthly and daily.
- Very high level multitasking in stressful fast paced IT environment.
- Manage and resolve customer issues
- Order, maintain and track inventory
Candidate Info
2
years in workforce
10
months at this job
BS
Marketing
Inside Sales Support Rep
- Provide support to the inside sales account managers
- Quote and build systems for customers
- Modify and update customer's standard system configurations
- Notify buyers when models, builds, or options were going end of life
Candidate Info
10
years in workforce
1
year at this job
C
Public Relations Assistant Training
BA
Mass Communications
Letters
Inside Sales Support, Channel Sales
- Consult with account managers and partners in order to gain a thorough understanding of their issues and objectives.
- B2B inside sales, bids, quotes and contracts; provide support on administrative task for channel field and inside sales account managers, SAP/CRM configurations, creation of system configurations (CTO), provide proactive follow-up, web catalog exports, master contract exports, ad-hoc tasks to assist sales productivity.
- Provide administrative support to Costa Rican- based inside sales team. Assist with partner pricing disputes, troubleshooting and appropriate escalation of partner technical support issues.
- Problem resolution, product information, distributor partner price matching, create and modify forms to increase inside sales support efficiency, assist with B2B/partner site management.
Candidate Info
17
years in workforce
4
years at this job
Inside Sales Support/office Administrator
- Office management/Administrative Assistant to two Principals
- Specification sales of Industrial Lighting Products
- Document preparation for contract bids on all new construction and remodel industrial builds in New Mexico and southern Colorado
Candidate Info
5
years in workforce
3
years at this job
HS
High School Diploma
C
Nursing Assistant
Inside Sales Support/customer Service
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Provide services to customers, such as order placement or account information.
- Conduct searches to find needed information, using such sources as the Internet.
- Manage projects or contribute to committee or team work.
Candidate Info
18
years in workforce
9
years at this job
HS
High School Diploma
Inside Sales Support
- Microsoft Excel Data Entry
- Print and Match Orders
- Successfully solved problems in a timely manner.
- The ability to face challenges without getting overwhelmed
- Diagnose, repair, replace parts, and test proper equipment
- Research Material Test Reports for Customers.
- Perform product search
- Perform an Open Order Report Daily
- Assist Sales Person with e-mail support, computer diagnostics, etc.
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