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Commercial Account Manager Resume Samples
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6-10 years of experience
Responsible for developing long lasting partnerships with customers to supply and manage Manufacturing, repair and Operation (MRO) procurement. I established and expanded relationships with key executives and decision makers, and customized cost saving solutions to bolster customers' bottom lines.
- Responsible for managing major accounts in Seattle market with territory size of $3 million
- Surpassed quota 7 of 9 years, exceeding challenging growth goals and delivering significant growth YoY
- Successfully won and implemented multiple RFP's producing significant revenue, driving solutions with key customers at Starbucks and Nordstrom (2007) (2008) (2010)
- Selected as member of Pac-Mountain high potential group for Grainger and District Manager bench candidate (2011)
- Market leader coaching the Pac-Mount district teams to achieve in sales process areas such as: Pipeline, Reporting Call Planning, Business Reviews, and Core value message (2010-2013)
0-5 years of experience
Trained partner sales teams and managed sales funnel to increase sell-through of HP print portfolio. Sold in-sales and incentive programs to partner management to drive bottom-line revenue across channel partners, in conjunction with partner business managers, product category management, and IPG business unit.
- Launched OfficeJet Pro X line of devices and trained partner management and sales teams. Successfully sold through 1 year of inventory in 3 months.
- Launched Xcelerate program to increase sales at reseller partners by 30% within 45 days. Increased product line sell-through to rank #1 from 20 account managers.
- Ranked #1 in new subscription signup across covered accounts versus channel. Consistently delivered 15% margin across services sold at channel partners.
0-5 years of experience
Successfully driving revenue growth utilizing B2B consultative sales strategies and program management
- Increased B2B sales $178,383 over prior year - an increase of 13.3%, through the use of successful account management and planning activities, strategic sales initiatives, and inventory management
- Successfully sold/implemented Grainger's KeepStock inventory solutions program at a multi-site manufacturing facility - expected annual sales (new business) of approximately $250K
- Managed KeepStock inventory solutions programs at 6 key accounts - saving those business partners critical resources (time, space, and money)
- Conducted sales meetings and leveraged relationships with company vendor representatives to increase product knowledge and commercial sales - resulting in project and reoccurring monthly sales
0-5 years of experience
Expanded commercial business by 40% throughout the Southwest Florida market
- Generated monthly HVAC sales agreements along with full system replacements and repairs exceeding monthly dollar goal by 30%
- Piloted nationwide conference calls for over 200 top executives on topics such as networking, referrals, and cold-calling
- Leveraged networking opportunities through groups such as BNI and the chamber of commerce
- Prospected for new business by emailing, cold-calling, networking, and referrals
- Received award for top "rookie of the year" at yearly sales conference
- Mentored and instructed other commercial account managers throughout the nation to ensure a streamlined training process
6-10 years of experience
Managed over $4 million in maintenance, repair and operations business including the District's 2nd largest customer (MillerCoors Brewing). Performed strategic planning, budgeting, negotiations, sales presentations, catalog reviews, product training, new services introductions, forecasting, promotional /advertising development, relationship building and problem solving.
- Surpassed yearly sales goal in 6 out of 8 years with the company.
- Identified, negotiated and converted over $5 million in project sales business.
- Developed mandated nationwide procurement programs with 3 Fortune 500 companies.
- Managed 25-35 major market accounts.
- Interfaced with and coordinated business sales activities with over 100 suppliers and vendors.
- Received national sales recognition for consistent over goal performance. Qualified for Grainger's Annual Achievers Award, the company's top sales award.
0-5 years of experience
Manage a portfolio of business accounts that generates over 1.3MM in annual sales. Identifying growth opportunities within assigned customer base by developing strong partnerships with business leaders and key decision makers resulting in 10% growth in year over year revenue.
- Successfully retained and grew new client base and existing portfolio; resulting in 102% portfolio retention.
- Partnered with customers to understand their business drivers and develop a strategic IT road map to ensure long-term success of technology deployments
- Fostered and facilitated relationships with distribution channels to increase portfolio growth
- Managed customer installation and all post sales projects by coordinating inter-departmental resources to ensure timely and accurate implementation of new services
- Prioritized daily workflow, including all inbound and outbound calls, quotes, follow ups, and sales-related inquiries
- Addressed customer concerns and resolved any outstanding issues to ensure customer satisfaction
- Negotiated pricing, terms of sale, and generated service agreements to safeguard healthy profit margins and increase customer loyal
0-5 years of experience
Effectively managed a portfolio of 100+ clients with over $30MM in authorized credit and deposits which generated $1.6MM+ in revenue for Commercial Financial Services. Strong cross-functional relationship with credit approval team including VP, and Risk Management department. Oversaw new and existing sales opportunities, portfolio management and risk mitigation through regular financial reviews, risk monitoring and assessment, credit restructuring, monthly financial analysis for margined accounts and overall client relationship with RBC.
- Grew revenue for client portfolio (new and existing) over 11% in first year of management
- Facilitated financial approval process for current sales leads and prospect lists for new and existing financing opportunities
- Reviewed financial statements to assess viability of the requested credit/financing facilities based on overall financial performance on an annual basis
- Generated sales for existing portfolio while acquiring new clients to help meet sales goals
- Approved and advanced credit and financing facilities in a timely manner to meet client needs and closing dates
- Maintained above average internal metrics with regards to loan delinquency, annual financial review and cross-selling/partnering opportunities.
- Delivered value-added advice to clients based on their ongoing and future financial needs and goals through customized financial solutions and credit structuring.
- Strong cross-functional relationship with risk manager, leasing group, group banking team, commercial mortgage department, foreign exchange group and cash management specialists to create unique and efficient banking solutions to help clients reach their full potential
0-5 years of experience
Drafted and negotiated long-term customer supplier agreements to secure and protect business arrangements alongside
legal counsel. Secured approximately $14M of $27M business in a 22-month period.
- Created and implemented monthly, quarterly, and annual forecasting process to provide improved demand management as well as conducted revenue analysis to improve site profitability
- Collaborated on an internal strategy team to generate all customer unit-costing measures to improve site profitability by 12% in 18 months.
- Resolved all customer issues on behalf of the California site with regards to shipment issues, financials, and product
0-5 years of experience
- Developed and managed a portfolio of named accounts and explored opportunities to create incremental revenue.
- Interacted with all levels of personnel within client organizations.
- Achieved 114% of target for 2002.
- Increased revenue in top account by more than 175%, from $80K to $221K in 10 months (2001).
- Finished 2nd out of 18 reps in market for revenue generation in 2001.
- Served as a Team Leader (8 reps) and liaison to RVP and RSM.
6-10 years of experience
- Responsible for an assigned territory of 11 stores which generated over 8.2 million dollars in revenue 2012, with three consecutive years of double digit comp sales growth: 2012- 12%, 2011- 20.6%, 2010- 23%.
- YTD 2012 Company Ranking: 46th out of 439 Commercial Account Mangers
- Recognized for developing new implementation strategies to ensure continued growth and retention
- Provide solutions for our commercial accounts to ensure all their business needs and expectations are met
- Implemented incentive plans for team members to increase incremental sales and customer dollar average
- Recruit, train and evaluate employees within my assigned territory
0-5 years of experience
Increased a bleeding territory with sales of a $1,000,000 to 104% after a 30% goal increase over previous year
- Establish and expand relationships with key executives and decision makers within each customer organization in the territory
- Focused consultative sales efforts on Manufacturing, Food Service, Entertainment and Pharmaceutical accounts
- Promotion of business drivers, partnering with vendors and internal specialists to drive growth and improve margins
- Drive key initiatives in online order penetration, inventory management, and safety services through measured targets
- Presented business reviews, safety reviews, sustainability planning to uncover and present product and service solutions based on needs of the customer
- Develop strategic plans to adjust course of action to improve sales results within specific accounts
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