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Retail Sales Supervisor Resume Samples
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Candidate Info
years in workforce
year at this job
Electrical Engineering
Retail Sales Supervisor
Managed all operations of top tier retail kiosk including sales promotions and quotas, hiring, training and mentoring of sales team, client resolution, inventory management, product placement and implementation of sales promotions
- Created comprehensive and eye catching marketing plans to secure increased sales revenue from mall customers
- Led a sales team of 5 consultants and 1 operations consultant to achieve top retail kiosk in Midwest region in 2007
- Increased sales revenue by 10% or $112K for retail sales kiosk
- Increased conversion rate of leads to sales by 25%
- Recognized a top retail manager for employee development in 2007
Candidate Info
years in workforce
years at this job
Business
International Business
Retail Sales Supervisor
Oversaw daily operations for retail store of international mobile communication provider; trained and supervised 10+ sales representatives, managed finances, reconciled and balanced monthly inventory, and significantly grew business.
- Promoted to supervisory position in less than 4 months from among 3 employees with 2+ years of experience based on demonstrated problem-solving skills, ability to learn quickly, and dedication to company goals.
- Identified inefficiencies of manual inventory reconciliation process and implemented new Excel-based electronic tracking system, resulting in significantly reduced error and 3 hours in time savings monthly.
- Independently generated $6000+ in revenue by evaluating customer needs and buying trends.
- Instrumental in improving team sales to #1 in the region from #8 in less than 4 months; assessed areas of strength and challenges and implemented procedural changes to enhance employee performance.
- Accurately recorded expense receipts, and counted and balanced 8 cash registers daily.
- Conducted monthly presentations and employee training sessions to ensure thorough understanding of products, sales strategies, and accountability for goals and quotas.
Candidate Info
years in workforce
years at this job
Sales Advantage
Sales Evolution
Retail Sales Supervisor
Managed and lead sales staff of 13- 20 account executives.
- Consistently exceeded sales budgets, averaging 125% of goal
- Increased a three year increase of 200% in local sales dollars.
- New accounts averaged 10% increase year over year.
- Recruited, interviewed, and coached new representatives.
- Implemented 6 week sales training session.
- Was responsible for growing individual accounts as well as helping others develop creative strategies to increase revenue.
Candidate Info
year in workforce
year at this job
Health Care Management
Retail Sales Supervisor
Engaged with sales team during the sales process to offer coaching and assistance which lead to a year end 94% Mystery Shop Average for 2005
- Analyzed customer needs, presented solutions, and added value through delivery of products and services.
- Instrumental in a 54% year over year growth for the 4th quarter of 2005 through the Volume Improvement Process and Close Ratio Program
- Developed, trained and coached sales team to produce high performance results
Candidate Info
years in workforce
years at this job
Management And Information Systems
Retail Sales Supervisor
- Assisted in implementing new services which lead to an additional $15,000 in monthly revenue.
- Exceeded weekly quotas by an average 15-20% resulting in average of $125,000 monthly sales.
- Ensured that sales team were properly trained through role playing and positive motivation.
- Acted as customer retention for the computer department reducing returns by 50%.
- Assisted with opening store and creating weekly work schedules.
Candidate Info
years in workforce
years at this job
Education
Retail Sales Supervisor
Led 15-person sales and customer service team, working directly with the Kiosk and District Manager to support multiple store sites, including the highest revenue location in the District.
- Ensured district sales and customer quality goals were reached and exceeded and maintained monthly and quarterly sales increases of 15-20% in new activations, customer renewals and data products.
- Facilitated side-by-side sales coaching and learning development for representatives at multiple sales locations.
- Worked with District Management to implement employee training road maps and development paths.
- Project manager for cold call blitzes, in-store promotions and customer training events; ensured all store, district and corporate goals and objectives were met and exceeded.
Candidate Info
years in workforce
years at this job
Project Management
Retail Sales Supervisor
Managed sales floor activities such as merchandising, sales, computer training, and sales training.
- Conceived incentives for associates, which resulted in competition between associates, recognition for performance, and increased sales for the company.
- Conducted several sales meetings and training sessions per week, which ensured improved customer relations, computer sales, and product knowledge.
- Acquired equipment for tech service area, which resulted in department being #1 in sales for the district.
- Implemented add-on sales training, which led to a 45% increase of computer extended warranty sales.
Candidate Info
years in workforce
year at this job
Psychology & Management
Retail Sales Supervisor
Developed, sourced and managed the in-store merchandising tools for all of the Refrigerated Baked Goods Portfolio to maximize the consumer shopping experience while "owning" the entire section for the brand. Annual operating budget was $12MM.
- Served as a marketing consultant to field sales and sales expert to marketing for the Refrigerated Baked Goods Biscuit Portfolio which was one of the largest in the company delivering over $300MM in annual sales.
- Developed brand channel strategies to increase the number of items carried from two to five netting the company $3.2MM over two years.
- Developed and implemented promotional pricing strategies that reduced the trade spending budget by $2.4MM annually.
- Served as marketing consultant to sales in an effort to minimize days-on-hand inventory at retail on short shelf-life items allowing demand planning to maximize production efficiencies and inventory warehouse levels yielding the company cost savings of $3.6MM over two years.
- Developed and coordinated new product activities and guided new product success to deliver a 16% increase in new product sales as a percent of total product sales in 18 months.
Candidate Info
years in workforce
months at this job
Public Relations
Retail Sales Supervisor
Improved an underachieving store to become the top ranked location out of 11 locations in Zone 8 each month as a supervisor.
- Consistently exceeded the location's quota every month as a manager.
- Created a synergetic environment to motivate my reps to surpass all measurable expectations.
- Achieved superb Key-Performance-Indicators (KPIs) in every ranked category.
Candidate Info
years in workforce
years at this job
Retail Sales Supervisor
Recruited, hired, and trained retail associates
- Participated in merchandising at multiple Knoxville locations
- Set inventory levels based on projected sales
- Ordered, produced, and special delivered products
- Filled large corporate account and catering orders
- Consistently ranked in top 5% of 800 company stores
- Maintained schedule for 10 full time and over 60 seasonal employees
Candidate Info
years in workforce
years at this job
Information Technology
Computer Information Systems
Business Administration
Retail Sales Supervisor
Responsible for the performance of eight sales reps in a retail setting
- Hired, trained, and provided both praise to employees
- Disciplined employees as necessary and kept paperwork documenting reason and any action taken
- Created work schedule for the retail store
- Ensured store processes in place for a smooth work environment
- Coordinated maintenance for location
Candidate Info
year in workforce
year at this job
High School Diploma
Retail Sales Supervisor
Met and exceeded sales goals set by the company by as much as 135% during a given month.
- Managed a team of eight sales representatives.
- Interviewed and recruited job candidates.
- Trained newly hired sales representatives and provided additional training to associates within the company.
- Displayed and demonstrated products, services, and features.
- Maintained stock and supply levels.
- Entered new customer data and other sales data into computer database.
- Developed and maintained positive relationships with customers.
- Investigated and resolved customer complaints.
Candidate Info
years in workforce
years at this job
Bachelor of Business Administration
Retail Sales Supervisor
Managed sales, customer service, inventory, audit compliance, trainings, plano-gram, marketing, and advertising
- Coached employees through role play, and helped with overcoming customer objections
- Held employees accountable for their results by implementing performance based action plans
- Encouraged staff with sales competitions, rewarded staff for achieving sales results, conducted weekly meeting to discuss company initiatives
- Met and exceeded monthly sales quotas
Candidate Info
years in workforce
years at this job
Business Administration
Retail Sales Supervisor
Directed broker retail sales force in execution of on and off-shelf merchandising objectives and new item distribution.
- Developed tools for tracking new item distribution and streamlined priorities for the Mass and Impulse
- Used Category Solutions knowledge to make recommendations to customers to deliver strategic category
- Designated as the "One Point of Contact" for Mass and Impulse trade channels. Conveyed all sales
- Trained broker retail sales force on policies and procedures, merchandising and new item distribution
Candidate Info
years in workforce
year at this job
Aid And Child Development
Retail Sales Supervisor
Supervised up to 4 employees at one time and accounted for their work and customer service.
- Assisted with hiring interviews and judged the candidates' answers and made proper selections and assignments.
- Trained up to 4 people at a time and improved their skills in customer service, displays, cashier work and inventories.
- Excellent at training people to be cashiers.
Candidate Info
years in workforce
years at this job
Family Studies
Retail Sales Supervisor
- Oversaw 2 store locations and 10 employees
- Generated sales productivity, forecast and funnel-management reporting to explore team strengths and areas of needed improvement
- Recommended specific goals that increased sales productivity and operational efficiencies during strategic/tactical planning sessions
- Trained sales team on new products, services and selling skills to ensure team was fully versed in products and services and ready to represent the company in the most professional manner
- Assessed individuals and team performance and initiated developmental plans to narrow competency gaps
Candidate Info
years in workforce
years at this job
Organizational Leadership
Retail Sales Supervisor
Staffing, employee schedules, provide leadership and continual development of employees.
- Provided training on proper sales techniques and product information, in order to drive sales and maximize profits.
- Monitored, managed and assisted with improvement of work performance.
- Conducted research and analysis of major competitors' activities and products.
- Planned, organized and conducted departmental team meetings, on a weekly basis.
- Meet with upper management to determine most effective strategies for increasing sales volume and effectively allocating workforce resources.
- Act as liaison between our clients, corporate, and store-level employees.
- Continually prospecting possible new business and independent accounts in the region.
Candidate Info
years in workforce
years at this job
Retail Sales Supervisor
Managed retail staff, including cashiers and cigar girls working on the casino floor.
- Helped staff achieve sales targets and monthly quotas.
- Handled escalated customer complaints, questions, and issues.
- Performed opening and closing store procedures and balanced registers.
- Ordered merchandise to replenish store inventory and ensured that store is up to standard.
Candidate Info
years in workforce
years at this job
Information Word Processing
Computer Information Systems
Retail Sales Supervisor
Promoted and sold merchandise, such as, shoes, apparel, and other related items.
- Provided customer service by greeting and assisting customers, and responding to customer
- Monitored sales activities to ensure that customers receive satisfactory service and quality
- Assigned employees to specific duties.
- Trained new employees on store policies and procedures.
Candidate Info
years in workforce
years at this job
Retail Sales Supervisor
Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods
- Assigned employees to specific duties
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts or in performing services for customers
- Enforced safety, health and security rules
- Examined products purchased for resale or received for storage to assess the condition of each product or item
- Trained and evaluated personnel in sales or marketing establishments promoting or firing workers when appropriate
- Performed work activities of subordinates such as cleaning and organizing shelves and displays and selling merchandise
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