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Retail Assistant Manager Resume Samples
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Candidate Info
years in workforce
years at this job
Accounting
Marketing
Retail Assistant Manager
- Prepared and entered financial data for Operations Performance Management report
- Increased net and revenue by 8 percent by increasing production to meet consumer demand, providing quality customer service, and monitoring food and labor cost
- Reduced food costs by 4 percent by monitoring production par levels daily
- Managed Infogenesis database and generated financial reports encompassing total sales, net sales, profit margin, revenue, and operating expenses
- Assisted with employee development by providing training, counseling, performance appraisals, and promoting teamwork
Candidate Info
years in workforce
years at this job
Retail Assistant Manager / Operations Manager
Worked in busy, customer-focused retail environment overseeing and supporting 40+ person staff in driving revenue for cellular phones while ensuring superior customer service. Conducted a variety of administrative operations tasks, including: opening/closing store, cash reconciliation/management, and developing staff assignments according to operational expectations.
- Developed and implemented performance development and training initiatives which optimized staff performance and resulted in continuous surpassing of sales quotas.
- Executed innovative sales expansion strategies which resulted in a 12% increase in monthly sales.
- Received [company name] Employee of the Year Award, for perfect attendance for 3 years.
Candidate Info
years in workforce
years at this job
Business Management
Retail Assistant Manager
Generated sales, and demonstrated and maintained a professional standard of world-class guest service
- Provided training resources in POS, product knowledge, guest service, resort information, and sales
- Recruited, hired, and retained a quality core staff
- Coached and trained team to achieve maximum results
- Managed inventory control and met inventory goals
- Enforced company cash handling policies and procedures, and other loss prevention policies
Candidate Info
years in workforce
years at this job
High School Diploma
Sales Representative, Retail Assistant Manager
Exceeded daily sales goals, communicating and demonstrating men's/women's skincare and fragrance.
- Increased customer satisfaction by interfacing directly with customers to provide assistance.
- Ensured excellence in customer service and resolved all problems at the store level.
- Demonstrated leadership, and provided assistance to management by conducted sales training classes for new employees.
- Maximized daily sales, attracted, engaged and motivated customers to make purchases by merchandizing, window displays.
Candidate Info
years in workforce
years at this job
Retail Assistant Manager
Answered customers' questions and addressed problems and complaints in person and via phone.
- Maintained visually appealing and effective displays for entire store.
- Displayed the appropriate signage for products and sales promotions.
- Consulted with customers on the latest styles and trends.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Marked clearance products with updated price tags.
- Assisted in gatherings to move materials and equipment for the assigned displays.
Candidate Info
years in workforce
years at this job
High School Diploma
Accounting
Accounting
Retail Assistant Manager
Numerous management positions in Bank's Deposit Services and Payment Services departments with the following highlights:
- consolidated Lockbox processing area resulting in cost savings and efficiency
- designed and implemented preprocessor for customer ACH files to allow for Credit Risk Verification checking and safeguarding against fraud
- designed and implemented ACH stop payment function resulting in increased fee revenue
- selected to implement new systems(IRA, Safe Deposit, 1099 Production, Central Information Files) providing increased efficiency and lower costs
Candidate Info
month in workforce
month at this job
Medical
Retail Assistant Manager
- Maintained store site with two lead Assistant Managers and Store Manager and generated over $130K in one day
- Supervised and monitored all Associates on shift / Train new hires on program expectations and safety guidelines / Set up schedules and confirmed completion of assignments each day for 56 Associates / Covered all call ins.
- Opened and closed store and served as 24 hour on-call security
- Order product inventory requiring daily shipment, load and unload trucks with forklift / Utilized hand held scanner to price and count product.
- Balance store monies and reconcile office paperwork.
Candidate Info
years in workforce
years at this job
Sociology
Retail Assistant Manager
Surpassed requirements for top sales incentive programs by selling over $80,000.00 of product in less than a year
- Consistently received recognition and incentives for surpassing weekly sales goals
- Promoted to assistant manager, brought Platinum Sales figures to the store for the first time ever
- Created unique atmospheres for store events to promote and advertise seasonal items
- Coached and motivated employees to achieve the most from each and every sale
- Sent to other stores as manager to boost sales figures and share sales insight.
Candidate Info
years in workforce
years at this job
Fashion Merchandising
Retail Assistant Manager
Responsible for the managing of a high volume national children's ready to wear specialty store.
- Maintained daily comprehensive reports of current year versus prior year sales volume.
- Developed and instituted strategic sales measures to increase overall store volume.
- Hired and Trained employees in all retail areas.
- Presented sales reports to regional management on a daily to weekly basis.
Candidate Info
years in workforce
months at this job
Management
Retail Assistant Manager
Managed retail store and supervised employees.
- Planned and prepared work schedules, assigning employees to specific tasks.
- Coordinated sales promotion activities.
- Supervised employees engaged in sales work, taking of inventories, keeping operating records and preparing daily record of transactions.
- Assisted subordinates and supervisors in identifying and resolving problems.
- Consistently met or exceeded daily and quarterly goals.
Candidate Info
years in workforce
years at this job
Finance
Bachelor of Business Administration
Retail Assistant Manager -
Assisted the store management team by ensuring a customer focus on the sales floor with exceptional floor
supervision; helping to maximize store productivity and profitability by assisting in teambuilding and staff
development, goal setting and by ensuring compliance with all Coach Standards.
- Ensured that customers received outstanding service by providing an attractive shopping environment and knowledgeable, friendly associates who were responsive to customer needs.
- Used sound judgment when planning and executing strategies and making decisions. Anticipated needs and obstacles and reacted to changes by using creative solutions to enable timely execution of priorities.
- Ensured proper merchandise presentation, inventory levels, assortments and signage.
- Ensured that assigned departments were properly staffed by interviewing and selecting associates, providing
- Supervised and directed associates, determined schedules, assigned work, evaluated performance and provided
- Identified and communicated potential opportunities for increased sales and market share to corporate
Candidate Info
years in workforce
month at this job
High School Diploma
Business Computer
Administration Of Justice
Retail Assistant Manager
Communicated with supervisors and subordinates via email, telephone, or in writing.
- Motivated and trained staff to meet daily sales goals.
- Maintained inventory levels and ordered necessary stock.
- Prepared work schedules and monitored customer service levels.
- Assisted in production area and equipment maintenance.
Candidate Info
years in workforce
years at this job
Associate of Arts
Online Sales Manager / Retail Assistant Manager
Increased monthly sales and units sold by nearly 80%
- Raised and maintained a high level of customer satisfaction.
- Created and administered social media promotions that increased daily in-store traffic.
- Managed online sales through multiple marketplaces such as Amazon, eBay, and Craigslist.
- Other responsibilities included in-store sales specializing in jewelry and electronics, maintaining accurate inventory records, and general computer systems administrator work.
Candidate Info
years in workforce
years at this job
Retail Assistant Manager
- Conducted Day-to-Day Business operation of a small retail store
- Supervised and trained a team of 10 employees, meeting all weekly sales goals
- Scheduled and maintained store inventory
- Oversaw all aspects of customer service
- Responsible for all cash handling, including accounts receivable and accounts payable
Candidate Info
years in workforce
years at this job
High School Diploma
Science
Retail Assistant Manager
Handled money with Point-of-Sale system including checkout, returns and exchanges.
- Designed marketing materials including business cards, website graphics, and circular ads.
- Ordered, received, priced, and displayed inventory.
- Maintained cleanliness and visual ordinance of the store.
Candidate Info
years in workforce
years at this job
Certificate
Liberal Arts Curriculum
Retail Assistant Manager
- Performed sales duties for couture clothing and accessories boutique, including working with high-profile clients
- Day-to-day store management including answering phones, utilizing cash register, and managing appointment schedule
- Responsible for opening and closing duties, as well as large cash drops
- Created unique window displays to increase customer traffic and distinguish designers' clothing lines
- Arranged after-hours appointments for high-profile clients
- Introduced creative promotion, using models to display product lines, which led to increased revenues
Candidate Info
years in workforce
years at this job
Business Administration
Retail Assistant Manager
Performed store opening and closing duties.
- Achieved daily sales goals.
- Ensured the store staff maintains and exceeds established customer service standards.
- Responded to customer concerns in a timely and appropriate manner.
- Prepared, maintained, and submitted reports and records, such as budgets, operational and personnel reports.
Candidate Info
years in workforce
year at this job
Sport Management
Retail Assistant Manager
Achieved 84 new activations in 6 months, surpassing the target goal of 55 over 6 months
- Achieved 192 upgrades, 52 upgrades above the 6 month target goal
- Grossed over $45,000 in 6 months for personal sales made
- Between 2 locations: 200 activations (121% of goal), 454 upgrades (108% of goal), grossed over $101,000 in 6 months
- Hire and fire, lead 2 store locations, train employees on sales process and company policies
Candidate Info
years in workforce
years at this job
Retail Assistant Manager
Responsible for branch attaining consumer product goals
- Partnered with lead teller to maintain high compliance standards and achieve 100% audit scores
- Responsible for coaching and training staff of seven
- Team lead for the expansion / acquisition team
- Managed the overall sales, service and operational performance of a branch banking office in unison with the Branch Manager
- Opened checking and savings accounts, handle loans, order checks and provide other customer services
- Coached, guided and directed branch staff, on sales and service activities related to consumer and small business deposits, investments, lending and other products
- Developed and maintained close relationships with assigned internal partners, such as Mortgage Loan Originators, Business Banking Officers, Cash Management Officers, Financial Advisors and Commercial Banking Relationship Managers
- Hired, trained, managed and motivated team members
- Made decisions regarding branch employees and customers
- Facilitated branch staff meetings to recognize team successes, changes to products, systems, policies and procedures
Candidate Info
years in workforce
years at this job
Health Sciences
Retail Assistant Manager
Developed employees through Earn the Right coaching and goal setting
- Performed daily cash management and key holder duties
- Oversaw monthly physical counts and inventory control through box counts
- Handled customer escalations and employee concerns
- Scheduled and conducted interviews in search of quality team members
Candidate Info
years in workforce
years at this job
Medical Assistant
Retail Assistant Manager
Trained and scheduled cashiers, provided counseling and coaching.
- Ensured customer satisfaction by interacting with them and provided
- Supervised associates with day to day tasks and assignments.
- Performed cash audits, ordered large amounts of change for the banks in the shops.
- Responsible for store presentation, ordered merchandise.
- Volunteered to work in both terminals 1 & 2 when necessary.
Candidate Info
years in workforce
years at this job
Medical Assistant
Retail Assistant Manager
Trained and scheduled cashiers, provided counseling and coaching.
- Ensured customer satisfaction by interacting with them and provided
- Supervised associates with day to day tasks and assignments.
- Performed cash audits, ordered large amounts of change for the banks in the shops.
- Responsible for store presentation, ordered merchandise.
- Volunteered to work in both terminals 1 & 2 when necessary.
Candidate Info
years in workforce
year at this job
Marketing
International Relations
Retail Assistant Manager
Supervised and managed team to drive product sales and customer engagement.
- Interfaced with clients and educated them about products and services.
- Participated in planning and driving all retail and sales activities at my branch.
- Developed and executed sales promotions ideas and concepts for different product units and categories.
Candidate Info
years in workforce
years at this job
High School Diploma
Education
Retail Assistant Manager, Small Business Specialist
Ordered office stock for daily work performance
- Increased sales with excellent customer service levels and developed good
- Assisted with small business management for leads on potential leads
- Trained new sales associates with sales and product knowledge
- LG ambassador, educating colleagues and consumers of the brand and specifications
Candidate Info
years in workforce
years at this job
Human Services
Retail Assistant Manager
Assisted various customers with inquiries and purchases
- Balanced cash register and exceeded sales expectations
- Assisted in displaying merchandise throughout the sales floor
- Maintained cleanliness and appearance of the store
- Entrusted as a key holder to the store
Candidate Info
year in workforce
year at this job
Medical
Retail Assistant Manager
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling
- Instructed staff on how to handle difficult and complicated sales.
- Trained, and evaluated personnel in sales or marketing establishments.
- Assigned employees to specific duties.
Candidate Info
years in workforce
months at this job
High School Diploma
Associate of Science
Retail Assistant Manager
Opens/closes store in absence of store manager. Assists in operating the retail store to include: managing retail team, safe accountability, exchanging money, customer service, setting up displays and other merchandise, cleanliness of store.
- Assisted with management of the production side of the store to include: running the production team with production manager was unavailable, pricing/producing merchandise for sales floor, accepting donations.
- During time as assistant manager, increased sales in all the different departments. Worked with and trained team with the proper way of placing products on the floor.
- Brought energy and charisma to the store. Always on the move, helping all other team members.
Candidate Info
years in workforce
years at this job
Retail Assistant Manager
Quality control; assist store manager in meeting monthly production plan as directed.
- Assist in completion of store staff work schedules, as directed by store manager; met company needs while staying within budgeted hours.
- Maintain proper opening and closing procedures; ensures safety and security measures at all times.
- Effectively maintain a safe environment for all employees, participants and customers.
- Ensure 100% cash register accountability and accuracy for all employees on a daily basis.
- Assist customers with questions and concerns; consistently maintain customer satisfaction.
Candidate Info
years in workforce
years at this job
Liberal Arts
Communication
Retail Assistant Manager
- Promoted from Lead retail consultant in November 2008
- Supported store manager in the daily operations of one of the highest traffic stores in the area.
- Assisted store manager in managing and developing over 20 employees
- Drove store sales and put procedures and tools in place to create a successful sales environment
Candidate Info
years in workforce
years at this job
Retail Assistant Manager
- Maintained hours and budgets required of the company.
- Composed and prepared weekly employee schedules and trained new hires.
- Built and merchandised store displays and stock.
- Counted and prepared daily sales and bank deposits.
- Provided excellent customer service.
- Continually worked to increase growth thru sales and creative merchandising.
Candidate Info
years in workforce
years at this job
College Prep
Fashion Merchandising And Management
Retail Assistant Manager
Manage store operations with key-holder responsibility; open/close store
- Contributed to highest percentage to plan in spring/winter of 2013
- Emphasizes customer loyalty program to customers
- Increase repeat business by confirming customer satisfaction before closing Interaction
- Observe and coach associates in sales floor techniques and customer service skills
- Accountable for overall visual appearance of store, cash wrap, and daily bank deposits/verifications
- Restored organization to stockroom, financial, and operational reports, records and documents
Candidate Info
years in workforce
years at this job
Computer Technology
Retail Assistant Manager
Managed three (3) 24-Hour Stores and Twenty-two (22) Associates, across two shifts, $6M+ budget
- Provide operational and personnel guidance/support, research/troubleshooting, product and supply distribution
- Prepare daily, weekly and monthly financial/product reports using STS Systems Management
- Initiate/maintain/implement procedural operations; Create/maintain product Records/Ordering thru PeopleSoft.8
- Working, in-depth knowledge of POS Transaction, STS Merchandising Systems
- Increase revenue through creative merchandising, create/maintain product handling records
- Achieve sales/profit goals through effective integration of creative merchandising, financial planning and controls
Candidate Info
years in workforce
years at this job
Applied Science
Bachelor of Science
Retail Assistant Manager
Manages quality operations, evaluates current processes and procedures to identify opportunities.
- Considers the relative costs and benefits of potential actions to choose the most appropriate one for maximizing efficiency, effectiveness, and productivity.
- Supervises the performance of direct reports and recruits, hires, and retains associates. Creates and contributes to an environment that respects and supports associate opinions and input.
- Recommends and implements strategies and action plans to promote customer retention and sales, advises on and resolves complex or sensitive customer issues.
- Develop and executes sales strategies that create opportunities for new growth.
- Managed 400 plus associates and oversee $105 million in sales.
Candidate Info
years in workforce
years at this job
Applied Science
Bachelor of Science
Retail Assistant Manager
Manages quality operations, evaluates current processes and procedures to identify opportunities.
- Considers the relative costs and benefits of potential actions to choose the most appropriate one for maximizing efficiency, effectiveness, and productivity.
- Supervises the performance of direct reports and recruits, hires, and retains associates. Creates and contributes to an environment that respects and supports associate opinions and input.
- Recommends and implements strategies and action plans to promote customer retention and sales, advises on and resolves complex or sensitive customer issues.
- Develop and executes sales strategies that create opportunities for new growth.
- Managed 400 plus associates and oversee $105 million in sales.
Candidate Info
year in workforce
year at this job
Business And Economics
Retail Assistant Manager
- Supported the Store Manager in implementing company programs by working directly with the shift team to execute action plans that meet sales, operational and organizational objectives
- Demonstrated an understanding of the store financials and focused on directing the team to increase store sales
- Implemented and managed training activities in support of developing highly motivated team members
Candidate Info
years in workforce
years at this job
Human Environmental Science
Retail Assistant Manager
- Managed store operations, sales staff, customer service, visual merchandising and inventory shipments
- Conducted monthly inventory, reconciled cash receipts and submitted weekly sales reports
- Maintained e-tail site photos, inventory and homepage design using E-Catalogue
Candidate Info
years in workforce
years at this job
Psychology
Retail Assistant Manager
- Facilitated the Grand Opening of University Towne Center location
- Interviewed, hired and trained new personnel
- Managed substantial product inventory
- Designed visual merchandising to maximize sales trends
- Interfaced with corporate payroll, buyers, human resources, and management staff
- Floor supervision and operation
- Provided consistent leadership and strong motivation to sales staff on a daily basis
Candidate Info
years in workforce
months at this job
Adult Education
Retail Assistant Manager
Managed all operational and financial resources to achieve store goals.
- Maintained a high level of customer service.
- In charge of open/close procedures including reconciliation of sales, cash and inventory transactions as well as bank deposits.
- Supervised employees receipt of merchandise, stocking and floor setup.
- Coordinated employee schedules and training.
Candidate Info
years in workforce
years at this job
Liberal Arts
Retail Assistant Manager
- Performed Open and Close Store procedures including store floor review, cash drawer reconciliation, and sales reports
- Handled customer complaints with finesse and skill to encourage customer loyalty and revenue growth
- Coordinated marketing promotions, merchandising initiatives, inventory control, and stock purchasing
Candidate Info
years in workforce
years at this job
Psychology And Biblical Studies
Community Counseling
Retail Assistant Manager
Coach and develop top sales representatives.
- Won a trip as one of the top 200 sales performers in the nation at the company.
- Top salesperson in district for customer retention.
- Complete and maintain all paperwork necessary for running a store.
Candidate Info
years in workforce
months at this job
Communications Systems Management
Communications And Information Systems
Retail Assistant Manager
Supervised the Retail Associates on the sales floor and managed the flow of customers
- Responsible for driving monthly sales and coaching team members for improvement and ensuring [company name] sales procedures and paperwork compliancy
- Provide training on products, marketing promotions and programs to ensure retail associates are informed and trusted sales advisors during the sales process
- Responsible for driving sales through floor coaching, one on one coaching, and team selling initiatives
- Develop team goals to identify areas of focus for particular sales metrics for skill improvement
- Assisted Store Manager with recruiting and interviewing potential sales representatives for full and part-time positions
Candidate Info
years in workforce
months at this job
Communication
Retail Assistant Manager
- Responsible for managing 20-30 employees at one given time.
- Maintained a good rapport with all customers in order to achieve outstanding customer service.
- Managed and delegated all projects such as stock work, resetting parts of the store, and general cleaning.
- Networked at multiple levels to recruit new employees with great customer service and work ethic to better the company and the employees themselves.
- Resolved customer issues and makes sure they leave the store happy.
Candidate Info
years in workforce
years at this job
Applied Science
Retail Assistant Manager
Review store goals with Staff and ensure all is being done to obtain store quota (our store is ranked number 1 in a market of 12 )
- Coach Representatives on store metrics according to performance at time of the month.
- Create action plans as to how we will achieve store goals.
- Think of new ideas/ ways of exceeding store goals within policy.
- Trainer. In charge of training new employee's on sales, techniques, rules and regulations.
- In charge of inventory (shipping and receiving on a daily basis) and conducting store counts once a month
Candidate Info
years in workforce
year at this job
High School Diploma
Retail Assistant Manager
As a store manager I have experience in payroll, scheduling, store specific time keeping systems and merchandising.
- Supervising a team of up to eight employees and delegating daily/weekly tasks.
- Job requirements included receiving and processing shipment paperwork.
- Processing store forms I.E. fundraisers, manually entering store data for excel spreadsheets and other Microsoft Office related worksheets.
- Ensuring customer satisfaction and employee efficiency.
- Store management responsibility also include, cash handling I.E. safe counting, deposit bank drops, and supervising employee cash handling.
Candidate Info
years in workforce
year at this job
Arts
Economics, Finance
Retail Assistant Manager/ Sales Associate
- Led a team of 8 sales associates to meet sales goals of up to $12,000 during peak times.
- Instrumental in coordinating efforts to build/teardown 2 physical store locations.
- Trained 8 sales associates in the areas of POS systems and customer service.
- Handled up to $8,000 in sales per shift during peak times.
Candidate Info
years in workforce
years at this job
Business Administration
Retail Assistant Manager
Manage sales team of 11 employees responsible for 1.59 million dollars in revenue per year.
- Proven track record for superior sales planning and execution through internal and external events.
- Work diligently with my direct reports on driving sales, reducing churn and demonstrating the right actions that come with being a high performing sales people.
- Communicate process improvements to team utilizing reports and coaching behaviors.
- Perform operational duties, observe/maintain inventory, returns, restocking and ordering supplies on a weekly/monthly basis and/or order when necessary.
Candidate Info
years in workforce
years at this job
Business And Kinesiology
Arizona State University Obama Scholar
Retail Assistant Manager
- Provided customer-focused service with ability to identify needs and offer product that exceed expectations
- Built positive clientele relationships with a kind and patient personality and outstanding communication skills
- Mentored and coached sales associates, sales floor maintenance, and cashiers to achieve success
- Operated SPIKE program and Microsoft Word and Excel for construction of weekly schedules, daily milestones and goals
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