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Merchandise Manager Resume Samples
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0-5 years of experience
Led and developed strategy of Children's Apparel and Toy business with annual volume of $200M. Directed and coached a staff of four buyers and two Associate Buyers. Reported to Senior Vice President.
- Improved Gross Margin Return on Investment 140 basis points by reducing cost of goods and improving inventory management.
- Re-launched Levi Denim in all locations, negotiating fixture and marketing funds. Resulted in improved sales and improved store execution.
- Developed comprehensive marketing plan including print and digital, utilizing negotiated funding to support events and driving additional revenue and margin.
- Improved ecommerce sales +171% to prior year developing strategy with increased depth and breadth of inventory.
- Identified underperforming categories with in depth analysis as well as market data, targeting categories which exceeded both planned sales and gross margin.
- Generated an additional $5M incremental volume by exploiting emerging trend of Angry Birds.
0-5 years of experience
Oversaw general store operations, prioritizing and assigning tasks as appropriate.
- Directed a staff of twenty in a high-volume bookstore with $4.3 million in annual sales. Sales were up 2.6% over last year.
- Coached and counseled employees on performance issues in partnership with the store manager.
- Resolved customer complaints in accordance with operational and human resource guidelines.
- Established a training program and assigned tasks as appropriate.
- Assisted in interviewing, training, development and evaluation of employees.
6-10 years of experience
Retail manager responsible for managing whole store operations and daily assignment sheet in a $4-4.5 million/year business; addressed customer and bookseller concerns.
- Managed Community Relations/Business Development bulk sales department, involving off-site sales to schools, government entities, and businesses. Developed valuable contacts and drove over $100k in sales/year.
- Analyzed sales data in depth to optimize merchandise presentation and selection. Achieved consistent 4-5% comp growth in responsible departments.
- Selected, interviewed, hired, and trained candidates for store and district.
- Utilized workload planning and constructed weekly schedules to serve business needs.
- Developed and executed tracking methods for key metrics.
- Successfully planned and executed substantial merchandise initiatives and relays, including new department roll-outs, NOOK, and digital initiatives.
0-5 years of experience
Lead development and design of over 500 products for the Ironman race series both domestically and internationally including apparel, footwear, accessories, hardlines, and race gear
- Designed and launched new merchandise website with revenue doubling LY
- Increased event merchandise margin 15% with introduction of new vendors and product lines
- Managed team of product coordinators, analysts, event managers, and web merchandisers
- Increased website revenue 25% with merchandising and responding to analytics
- Managed product lines of the Ironman licensees
- Successfully reduced inventory 30% by implementing mark down strategies and open to buy
0-5 years of experience
Managed Merchandising Assistant, 44 suppliers, 5,000+ SKUs, and $10.3M in sales, which included
managing products through their life cycle from creation to disposition, vendor management, meetings, and negotiations including minimum purchase quantities, rebates, and costs.
- Analyzed competitors' product mix, pricing, and merchandising strategy and managed product portfolio
- Collaborated with Category Manager and Marketing Manager to develop product portfolio and marketing
- Merchandised catalogs and reviewed and approved catalog pages for final printing as well as managed
- Set annual list price and net price by utilizing competitive analysis, supplier suggested retail price, and current market price. Managed price lists throughout the year.
- Provided initial forecast and worked with Inventory Manager to manage forecast and with suppliers to minimize back-orders.
- Continually evaluated SKU performance and vendor relationships to reduce overall vendor base by 42%.
- Encouraged and facilitated cooperation, pride, trust, group identity, commitment, and team spirit.
0-5 years of experience
Reporting to the Vice President General Merchandise Manager. Responsible for the merchandising, sales and contribution of the Home Store departments including Domestics, Tabletop, Housewares, Smallwares and limited Electronics.
- Developed sales plans and marketing strategies meeting the $52.0 million home store goals
- Restructured the home store complex increasing productivity without additional expense
- Led Asian and European market trips to develop, source and negotiate private label programs
- Initiated a Bridal Registry System that increased registries by 33%, sales by $800.0 thousand and improved customer service in the first year
- Managed a staff of 20 buyers/assistant buyers/administrators
0-5 years of experience
Oversaw merchandising for high-volume retail store and helped prepare for opening of new locations. Managed receiving, inventory, shrinkage, and quality control on merchandise of $2M in value. Managed staff of 42 associates including 6 coordinators (dept managers) as well as Store Manager and Assistant Manager. Worked closely with Operations Manager to ensure implementation of company policies and procedures, proper staffing and scheduling, and payroll processing.
- Met company goals for product movement while maintaining quality standards.
- Beat corporate goals for store sales with $7.5M in annual revenue.
- Created weekly merchandising displays to maintain customer interest and sustain momentum in sales.
- Significantly reduced shrinkage by salvaging, pricing and remerchandising slightly flawed items.
- Utilized social media to boost interest in store promotions and speed movement of merchandise.
- Streamlined receiving and merchandizing process for associates, meeting corporate goals for bulk processing while improving accuracy and consistency for inventory counts and productivity tracking.
- As Certified Training Manager, helped open new stores and trained managers and associates in retail operations. Trained several employees who were promoted to management.
0-5 years of experience
Oversaw merchandising for high-volume retail store and helped prepare for opening of new locations. Managed receiving, inventory, shrinkage, and quality control on merchandise of $2M in value. Managed staff of 42 associates including 6 coordinators (dept managers) as well as Store Manager and Assistant Manager. Worked closely with Operations Manager to ensure implementation of company policies and procedures, proper staffing and scheduling, and payroll processing.
- Met company goals for product movement while maintaining quality standards.
- Beat corporate goals for store sales with $7.5M in annual revenue.
- Created weekly merchandising displays to maintain customer interest and sustain momentum in sales.
- Significantly reduced shrinkage by salvaging, pricing and remerchandising slightly flawed items.
- Utilized social media to boost interest in store promotions and speed movement of merchandise.
- Streamlined receiving and merchandizing process for associates, meeting corporate goals for bulk processing while improving accuracy and consistency for inventory counts and productivity tracking.
- As Certified Training Manager, helped open new stores and trained managers and associates in retail operations. Trained several employees who were promoted to management.
0-5 years of experience
Managed daily purchasing and product development for multiple cruise lines to achieve an annual sales plan of $70M
- Forecasted sales, margin and receipts for monthly open to buy meeting. Provided recap, highlights and present business/fashion trends
- Provided input for annual plans and monthly forecasts to maximize opportunities and limit liabilities
- Negotiated best prices to achieve high IMU requirements while ensuring achievable lead times
- Consistently identified new vendors and product assortments based on demographics of each cruise line
- Collaborated daily with logistics team to ensure shipping and receiving were on target to meet deadlines
0-5 years of experience
Reported directly to the CEO of national television
retailer. Co-managed total studio operations including staff hiring, training, payroll, evaluation and work schedules. Ensured company goals were met focusing on purchasing, merchandise planning, show preparation and vendor relations.
- Oversaw the execution of merchandise selection and purchasing
- Determined pricing structure to maximize company profits
- Developed and prepared market trend reports to ascertain client needs
- Responsible for product and vendor management
- Managed, coached and developed buying staff
0-5 years of experience
- Developed and managed Christmas ornament lines based on wholesale and retail data analysis, customer and category strategy, licensor requirements and program plans that were consistently profitable and growing in account base.
- Managed and executed programs from concept to commercialization, which resulted in over 60% wholesale revenue growth in 2013 and 2014.
- Pitched/sold programs to multiple retailers that met strategic and customer needs.
- Managed cost targets which achieved cost goals across product lines.
- Collaborated effectively with critical internal and external partners such as Finance, Customer Teams, Asia Buying Office, Visual Merchandising, Buyers, Licensors and others to achieve company and customer strategies and goals.
0-5 years of experience
Ensured store standards and processes were consistently maintained at all times.
- Oversaw merchandise placement on the selling floor.
- Set visual floor standards for the store, trained and coached sales support team members and sales associates.
- Optimized team work schedules in partnership with store manager and/or operations manager to ensure
- Reviewed reports and sales daily and took action on visual merchandising to maximize sales.
10+ years of experience
Manage a $2 million in Men's and Accessories business while maintaining loss results of less than 0.9%.
- Train and direct employees in business etiquette when dealing with customers on the sales floor as well as in maximizing phone sales opportunities.
- Responsible for organization of and directing of training program that teaches employees how to identify customer needs and increase sales.
- Train sales associates in proper inventory control and receipt of merchandise.
- Conducted new employee orientation to foster positive attitude toward organizational objectives
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Merchandise Manager Duties and Responsibilities
Merchandise Managers are responsible for all of the tasks involved with getting their employer's product from the supplier and into their retail locations. Some of these tasks get delegated to their team of Purchasing Agents, but this varies depending on the size and industry of one's employer. The following tasks were the most common among our research of Merchandise Manager job descriptions.
Develop and Maintain Vendor Relationships Merchandise Managers are their employer's representatives in communication with vendors. They are responsible for maintaining a positive working relationship with all vendors, as well as negotiating product and shipping prices. They are also responsible for evaluating new vendors.
Develop and Implement Visual Merchandising Strategy Merchandise Managers are responsible for developing and implementing the visual strategy for displaying products. This involves creating Planograms, performing floor moves and delegating tasks to sales employees.
Maintain Inventory Management Records Merchandise Managers keep track of their employer's inventory supply. This involves proficiency with spreadsheets and basic accounting skills, as they must track trends in production and shipping costs.
Train Employees on Product Knowledge No one knows more about the products a company sells than the Merchandise Managers. They're responsible for understanding the features and benefits of a product, and then deciding whether said product would be a hot seller amongst their employer's target audience.
Analyze Sales Trends and Adjust Product Offering Accordingly Merchandise Managers must constantly be analyzing Key Performance Indicators ( KPIs ) to see which products are generating the most revenue and which products are selling less than projected. They then use this data to adjust the offering of products accordingly.
Merchandise Manager Skills
Like any type of manager, Merchandise Managers must have the soft skills necessary to lead a team. They have to be the type of worker who can delegate tasks in a way that empowers, rather than demeans, their employees. Merchandise Managers also have to be visually orientated, as a big part of their job is making sure the products look aesthetically pleasing to customers. Merchandise Managers have to be able to switch between big-picture thinking and attention to the smallest detail, as both are required to successfully complete their jobs. The following skills are the core skills Merchandise Managers use most. Visual Merchandising Skills: Merchandise Managers know how to use the principles of retail psychology to arrange product in a way that enticed the customer to buy. How this skill is used varies slightly by industry. For example, Merchandise Managers in the fashion retail industry know how to visually merchandise clothing, while those who work in the supermarket industry know how to visually merchandise food. Written and Verbal Communication Skills: Since one of their responsibilities is to maintain: relationships with vendors, Merchandise Managers must have written and verbal communication skills. This includes negotiation skills and the ability to write professional emails. Organizational Skills: Merchandise Managers call upon their organizational skills to craft and implement floor plans. They also use their organizational skills to manage inventory and track products through the shipping process. Decision Making Skills: Merchandise Managers, like any type of manager, have to be able to make decisions. These decisions involve which vendor to use, which products to sell and how to best arrange those products on the sales floor. Analytical Skills: Merchandise Managers call upon their analytical skills to look at sales trends and larger industry trends to make informed decisions on which products to stock.
Merchandise Manager Educational Requirements
The role of Merchandise Manager is a management role for which employers typically want at least three years of experience. Employers also want candidates who have at least a Bachelor's degree in Business, Merchandising, Management or a related field. One can also get their Masters in Business Administration (MBA) to make themselves more attractive in the job market. During this course of study, aspiring Merchandise Managers learn the principles of business and marketing. They also learn the principles of retail psychology, which teaches them visual merchandising strategies proven to entice customers to make a purchase.Merchandise Manager Resources
Are you interested in learning more about the world of Merchandising Managers? If so, then check out our resource list below. American Purchasing Society - The American Purchasing Society is a professional organization for all of those who work in Purchasing. It offers a ton of benefits for members, which include seminars, certification courses and a regularly updated newsletter. Institute for Supply Management - The Institute for Supply Management boasts over 60,000 members in 30 countries. Although its membership isn't strictly made up of Merchandise Managers, there are hundreds among their ranks. Next Level Purchasing - This blog is regularly updated with articles that cover a wide variety of topics related to purchasing. It has a fairly extensive articles with a good amount of content relevant to Merchandise Managers. ProcurementLeaders.com - This blog is a great resource for anyone who works in the procurement industry. It is a great place for Merchandise Managers to stay on top of general industry trends.
Merchandise Manager Salary
According to the Bureau of Labor Statistics, the national median salary for Merchandise Managers is $108,120. Those in the bottom 10 percent make below $60,830, while those in the top 10 percent make above $172,950. The top three states with the highest salaries for Merchandise Managers are Delaware at $140,900, Maryland at $128,800 and New Jersey at $126,000.
Merchandise Manager Educational Requirements
The role of Merchandise Manager is a management role for which employers typically want at least three years of experience. Employers also want candidates who have at least a Bachelor's degree in Business, Merchandising, Management or a related field. One can also get their Masters in Business Administration (MBA) to make themselves more attractive in the job market. During this course of study, aspiring Merchandise Managers learn the principles of business and marketing. They also learn the principles of retail psychology, which teaches them visual merchandising strategies proven to entice customers to make a purchase.
Merchandise Manager Resources
Are you interested in learning more about the world of Merchandising Managers? If so, then check out our resource list below. American Purchasing Society - The American Purchasing Society is a professional organization for all of those who work in Purchasing. It offers a ton of benefits for members, which include seminars, certification courses and a regularly updated newsletter.Institute for Supply Management - The Institute for Supply Management boasts over 60,000 members in 30 countries. Although its membership isn't strictly made up of Merchandise Managers, there are hundreds among their ranks.
Next Level Purchasing - This blog is regularly updated with articles that cover a wide variety of topics related to purchasing. It has a fairly extensive articles with a good amount of content relevant to Merchandise Managers.
ProcurementLeaders.com - This blog is a great resource for anyone who works in the procurement industry. It is a great place for Merchandise Managers to stay on top of general industry trends.
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