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Medical Office Manager Resume Samples
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Candidate Info
years in workforce
years at this job
Culinary Art
Medical Office Manager
Oversaw daily operations for high-volume spinal surgery practice that treated 60+ patients each day.
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to 7 employees.
- Made presentations to prospective patients, closing 80% of sales.
- Managed $1 million annual budget, working closely with physician and administrators to achieve optimal productivity and practice growth.
- Assisted in physician credentialing, license renewal, and reappointments.
- Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
- Increased annual revenue by 65% and reduced costs by 50% through meticulous business management.
- Achieved 70% average collection ratio over 13-month period.
- Made practice more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction.
Candidate Info
years in workforce
months at this job
Medical
Certified Medical Office Manager
Within 4 months, implemented improvements to practice operations resulted in first profits realized in 3 years of practice opening.
- Patient satisfaction scores increased by 23% within first 3 months, and 33% in 6 months.
- Responsible for clinic operations.
- Managed all supply orders within budgeted guidelines.
- Took over practice website review and implemented improvements.
Candidate Info
years in workforce
years at this job
Medical
Medical Office Manager
Supervised 4 employees.
- Oversaw finances including cash flow, payroll, charge entry, co-payments, and accounts payable.
- Checked patients in and out, prepared files, answered phones and scheduled appointments.
- Verified insurance coverage, called in prescriptions, and acted as personal secretary for doctor.
- Trained and hired personnel and maintained employee files.
- Ensured the practice met current medical laws, regulations and ethics.
Candidate Info
years in workforce
years at this job
Medical Office Manager
Managed the day to day operations of a multi physician specialty group
- Negotiated with various insurance companies as pertains to reimbursement
- Privy to various contract options and ability to negotiate any relevant change
- Formulated, wrote, and implemented new employee orientation manuals.
- Directed recruitment and retention of supervisors and staff of 12 employees.
- Trained, supervised and evaluated staff, coached improvement management skills.
- Resulted in multilateral staff achievement of work objectives.
- Successfully refined and implemented new projects.
Candidate Info
years in workforce
year at this job
Medical Office Manager
Supervise staff of 2 doctors and receptionist including scheduling, payroll and job performance
- Provide professional patient management and confidential file review
- Manage medical billing, coding and collections, appointment scheduling and medical record maintenance
- Company analysis and restructuring for Profit/Loss assessment for 50% revenue increase
- Increase patient and patient retention by 65%, including increased sales by 45%
Candidate Info
years in workforce
years at this job
Political Science & Sociology
Medical Office Manager
Managed staff performance and appraisals, reporting to lead physician
- Supervised daily staff activities, establishing an effective and smooth work environment
- Led billing record software implementation and customization
- Developed billing guidelines and processes
- Initiated HIPPA-related compliance policies and procedures
Candidate Info
years in workforce
months at this job
Medical Billing And Coding Program
Medical Office Manager
Established new offices including professional files, 200 patient files and vender contacts
- Coordinated patients and doctors in a multi-disciplinary practice
- Quality assurance of patient records and prescriptions via stringent chart review
- Scheduled, tracked and provided follow-up of pre and posted surgical administrative needs
- Scheduled and coordinated patient transportation with the Medicaid state agency (Logistic Care)
Candidate Info
years in workforce
months at this job
Dental Surgery
Health Administration
Medical Office Manager
Established and implemented Inventory Procedures.
- Facilitated preparation and submission of employee payroll to payroll processing company.
- Generated and reconciled accounting records on Quick books.
- Gained knowledge of workman's compensation comprising rules and regulations, Filing Liens, Billing & Collections.
- Planed, coordinated and supervised delivery of quality care to patients.
- Evaluated personnel's and work quality.
- Developed reports and oversee the budgets.
- Organized patient records and archived to comply with Health Insurance Portability and Accountability Act of 1996 (HIPAA) guidelines.
- Assisted in reviewing vendors contracts and invoices
Candidate Info
years in workforce
years at this job
Medical Office Manager
Improved revenue for physician 35%.
- Managed and fixed schedules of physician, staff and patients.
- Interviewed, hired and trained staff.
- Supervised the day-to-day functions of the staff that included receptionist, medical assistants, phlebotomist, and medical records clerk.
- Established and maintained working relationship with vendors, insurance companies and other health care facilities/organizations.
- Billed and submitted claims weekly and handled patients bills and account statements.
- Posted and reconciled insurance and patient payments.
- Allowed to authorize Pharmacy Refill Requests.
- Managed and maintained office supplies and equipment inventory.
Candidate Info
years in workforce
years at this job
Applied Business Management Graduate
Law Enforcement Graduate
Medical Insurance Billing & Coding Graduate
Medical Office Manager
Processed health insurance claims in a private Outpatient Mental Health Facility
- Responsible for reconciling and recording payments made by self-pay patients
- Processed all medical records request adhering to all HIPAA Guidelines
- Answered multi-phone lines completing all requests for scheduling patients, receiving insurance authorizations, or making any changes to provider's schedules
- Managed accounts receivable/ payable and payroll.
Candidate Info
years in workforce
years at this job
Medical Billing And Coding
Medical Office Manager
Performed billing and insurance verifications.
- Daily use of AMS and CPSI software, and Microsoft Excel, Outlook, Word.
- Controlled financial aspects, including preparing daily bank deposits and reports.
- Prepared insurance claim forms, maintained patient profiles, and answered phones.
Candidate Info
years in workforce
years at this job
High School Diploma
Associate of Science
Medical Assistant
Medical Office Manager
Supervise the operations of medical group including management of all office and technical personnel.
- Oversees all Authorizations for all medications and radiology procedures
- Prepare and organize all agendas
- Responsible for placement and training of complete staff
- Direct all organization's financial aspects, including payroll and banking transactions.
- Accountable for all compliance matters involved with regulatory and environmental agencies.
Candidate Info
years in workforce
years at this job
Nursing
Medical Assisting
Medical Office Manager
Handled medical administrative tasks like purchasing, scheduling, payroll, licensure and HIPAA compliance
- Collaborated with medical practitioners to ensure proper maintenance of up-to-date medical certifications
- Worked with Medical Director to evaluate systems and processes to ensure effective medical service
- Responsible for hiring, training and conducting counseling and coaching
- Evaluate the performance of administrative staff
Candidate Info
years in workforce
years at this job
Medical
Film And Audio
English Literature
Medical Office Manager
- Regulated multi-channel phone lines with an upbeat and professional phone etiquette at all times
- Supervised procedure scheduling, coding and billing, collections, and insurance claims
- Prepared legal and patient correspondence including L&I, personal injury, and legal appeals
- Trusted with coordinating medical care instructions and customer service
- Managed the purchasing and accounting of office inventory
Candidate Info
years in workforce
years at this job
Medical Assisting
Public Health
Medical Office Manager
Scheduled appointments for patients via PowerPoint and Microsoft Office
- Answered phone calls and took messages to obtain medical results
- Ordered medical supplies as needed
- Acquired all medical records before surgery for pre op testing
- Handled all insurance forms for referrals including H.I.P and Blue Cross Blue Shield
- Assisted doctor with cyst scope procedures for female patients
- Handled all mail including checks, lab results, and confidential information
- Opened and closed office for patients and faxed out all necessary documents to patients, hospitals and other medical facilities
Candidate Info
years in workforce
years at this job
Health Care Management
Medical Assistant Program
Marketing
Medical Office Manager
Handel all medical billing, accounts receivable, and denials
- Created and managed all social media marketing campaigns
- Handel all correspondence with external vendor accounts.
- Manage inventory for medications and office supplies
- Conduct allergy skin and pulmonary function testing
- Prepared allergy serum for shot patients
- Verify patient's eligibility, benefits and referrals
- Performed administrative duties
Candidate Info
years in workforce
month at this job
Bachelor of Business Administration
Medical Office Manager
- Scheduled and managed appointments for 4 providers
- Checked patients in and out
- Performed insurance verifications and pre-authorizations.
- Managed daily financial transactions and posting daily payments
- Answered multi-line telephone
- Registered new patients and updated existing patient demographics
- Prepared and filed patient medical records
- Coordinated with the back office staff for timely turnaround of patients.
- Maintained all Dr.'s notes and reviewed them for clarity
- Managed daily intake tracking log
Candidate Info
years in workforce
years at this job
Completion
Medical
Medical Office Manager
Provide employees with professional guidance in handling patient issues, as well as resolving complaints or disputes.
- Manage the work of staff to ensure compliance of quality patient care standards.
- Review all patient data to prepare billing statements for various insurance companies as well as posting payments to the patient's accounts.
- Submit all prior authorizations and provide pertinent information for medical procedures.
Candidate Info
years in workforce
years at this job
Medical Office Manager
Handled medical administrative tasks like purchasing, scheduling, payroll, licensure and HIPAA compliance
- Collaborates with medical practitioners to ensure proper maintenance of up-to-date medical certifications
- Worked with Medical Director and Departmental Heads to evaluate systems and processes to ensure effective medical service
- Handled the tasks of preparing agendas and organize meetings under the instructions of Medical Director
- Responsible for hiring, training and conducting counseling and coaching
- Evaluates the performance of administrative staff
- Handled the responsibility of generating innovative plans and implementing the same
- Worked with medical director solving critical issues
- Insurance verification and referrals
- Working the front office and back office when needed
Candidate Info
years in workforce
years at this job
Medical Office Manager
Manage staffing requirements and training
- Coding medical procedures and office visits
- Take phone calls and provide information regarding the facility and its services
- Manage insurance information as required
- Maintain work area in terms of cleanliness
Candidate Info
years in workforce
years at this job
Health Care Administration
Medical Office Manager
- Efficient in the EMR System- MD Online
- Train employees on insurance protocols and verification, acquiring prior authorizations for outpatient procedures.
- Organization quarterly meetings on overviews of the practice performance
- Weekly check with billing on claim denials for re-submissions and non-payment.
- Credentialing with insurance companies, renewals of contracts and signing up with new insurance companies for participation.
Candidate Info
years in workforce
years at this job
Bachelor of Science
Health Science
Medical Office Manager
- Responsible for medical and technical systems
- Developed and implemented systems which kept track of patient medical data
- Ensure new policies, directives and strategies
- Responsible for the assist in professional and administrative staff of office
- Handled corporate and communication affairs
- Profound ability to coordinate, manage and direct the technical and professional personnel
- Provided training, in-service to administrative staff
- Evaluate the performance of administrative staff
- Successfully help Medical Director through annual state certified inspections
Candidate Info
years in workforce
year at this job
Nursing- Fnp Concentration
Asian Studies
Family Nurse Practitioner and Medical Office Manager
Diagnose and treat minor ailments for acute/sick visits
- Provide vaccinations and educational tools
- Oversee office administrative activities in fast-paced, bilingual environment
- Liaison between patients and physicians
Candidate Info
years in workforce
years at this job
Health Education
Master of Arts
Medical Office Manager
- Responsible for scheduling, billing, and medical/insurance records management for new and established patients.
- Clean, sterilize and prepare rooms and medical instruments for use.
- General clerical work, including correspondence with patients and affiliates.
Candidate Info
years in workforce
years at this job
Exercise & Sport Science
Psychology
Medical Office Manager and Wellness Counselor
- Coordinate ongoing staff development, annual performance appraisals, disciplinary action, staff meetings, continuing education, team-building and mentoring
- Maintain compliance in OSHA, HIPPA, coding and company policies/procedures
- Maintain and operator electronic medical records and billing system
- Prepare and distribute payroll
- Oversee inventory and purchasing of medical and office supplies
- Build rapport and provide excellent customer service to current and potential patients
- Counsel patients on nutrition, exercise and general wellness topics
- Record patient history, interview and individual plan
