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Medical Office Manager Resume Examples

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Medical Office Managers are responsible for the non-clinical aspects of a health care institution, such as human resources, budgeting, supplies, and customer service. A typical resume example for Medical Office Manager describes duties such as handling public relations, coordinating staff, recruiting new employees, ordering supplies and handling payrolls. The perfect candidate is a critical thinker with good communication and organizational skills, who is also familiar with the health care system. The most successful resume samples showcase a degree in health care management or a similar field.

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1

Medical Office Manager

Oversaw daily operations for high-volume spinal surgery practice that treated 60+ patients each day.

  • Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to 7 employees.
  • Made presentations to prospective patients, closing 80% of sales.
  • Managed $1 million annual budget, working closely with physician and administrators to achieve optimal productivity and practice growth.
  • Assisted in physician credentialing, license renewal, and reappointments.
  • Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
  • Increased annual revenue by 65% and reduced costs by 50% through meticulous business management.
  • Achieved 70% average collection ratio over 13-month period.
  • Made practice more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction.
Candidate Info
15
years in
workforce
3
years
at this job
AS
Culinary Art
2

Certified Medical Office Manager

Within 4 months, implemented improvements to practice operations resulted in first profits realized in 3 years of practice opening.

  • Patient satisfaction scores increased by 23% within first 3 months, and 33% in 6 months.
  • Responsible for clinic operations.
  • Managed all supply orders within budgeted guidelines.
  • Took over practice website review and implemented improvements.
Candidate Info
28
years in
workforce
9
months
at this job
Medical
3

Medical Office Manager

Supervised 4 employees.

  • Oversaw finances including cash flow, payroll, charge entry, co-payments, and accounts payable.
  • Checked patients in and out, prepared files, answered phones and scheduled appointments.
  • Verified insurance coverage, called in prescriptions, and acted as personal secretary for doctor.
  • Trained and hired personnel and maintained employee files.
  • Ensured the practice met current medical laws, regulations and ethics.
Candidate Info
16
years in
workforce
13
years
at this job
Medical
4

Medical Office Manager

Managed the day to day operations of a multi physician specialty group

  • Negotiated with various insurance companies as pertains to reimbursement
  • Privy to various contract options and ability to negotiate any relevant change
  • Formulated, wrote, and implemented new employee orientation manuals.
  • Directed recruitment and retention of supervisors and staff of 12 employees.
  • Trained, supervised and evaluated staff, coached improvement management skills.
  • Resulted in multilateral staff achievement of work objectives.
  • Successfully refined and implemented new projects.
Candidate Info
17
years in
workforce
2
years
at this job
5

Medical Office Manager

Supervise staff of 2 doctors and receptionist including scheduling, payroll and job performance

  • Provide professional patient management and confidential file review
  • Manage medical billing, coding and collections, appointment scheduling and medical record maintenance
  • Company analysis and restructuring for Profit/Loss assessment for 50% revenue increase
  • Increase patient and patient retention by 65%, including increased sales by 45%
Candidate Info
18
years in
workforce
1
year
at this job
6

Medical Office Manager

Managed staff performance and appraisals, reporting to lead physician

  • Supervised daily staff activities, establishing an effective and smooth work environment
  • Led billing record software implementation and customization
  • Developed billing guidelines and processes
  • Initiated HIPPA-related compliance policies and procedures
Candidate Info
9
years in
workforce
6
years
at this job
BA
Political Science & Sociology
7

Medical Office Manager

Established new offices including professional files, 200 patient files and vender contacts

  • Coordinated patients and doctors in a multi-disciplinary practice
  • Quality assurance of patient records and prescriptions via stringent chart review
  • Scheduled, tracked and provided follow-up of pre and posted surgical administrative needs
  • Scheduled and coordinated patient transportation with the Medicaid state agency (Logistic Care)
Candidate Info
22
years in
workforce
8
months
at this job
Medical Billing And Coding Program
8

Medical Office Manager

Established and implemented Inventory Procedures.

  • Facilitated preparation and submission of employee payroll to payroll processing company.
  • Generated and reconciled accounting records on Quick books.
  • Gained knowledge of workman's compensation comprising rules and regulations, Filing Liens, Billing & Collections.
  • Planed, coordinated and supervised delivery of quality care to patients.
  • Evaluated personnel's and work quality.
  • Developed reports and oversee the budgets.
  • Organized patient records and archived to comply with Health Insurance Portability and Accountability Act of 1996 (HIPAA) guidelines.
  • Assisted in reviewing vendors contracts and invoices
Candidate Info
3
years in
workforce
8
months
at this job
BA
Dental Surgery
MS
Health Administration
9

Medical Office Manager

Improved revenue for physician 35%.

  • Managed and fixed schedules of physician, staff and patients.
  • Interviewed, hired and trained staff.
  • Supervised the day-to-day functions of the staff that included receptionist, medical assistants, phlebotomist, and medical records clerk.
  • Established and maintained working relationship with vendors, insurance companies and other health care facilities/organizations.
  • Billed and submitted claims weekly and handled patients bills and account statements.
  • Posted and reconciled insurance and patient payments.
  • Allowed to authorize Pharmacy Refill Requests.
  • Managed and maintained office supplies and equipment inventory.
Candidate Info
66
years in
workforce
5
years
at this job
10

Medical Office Manager

Processed health insurance claims in a private Outpatient Mental Health Facility

  • Responsible for reconciling and recording payments made by self-pay patients
  • Processed all medical records request adhering to all HIPAA Guidelines
  • Answered multi-phone lines completing all requests for scheduling patients, receiving insurance authorizations, or making any changes to provider's schedules
  • Managed accounts receivable/ payable and payroll.
Candidate Info
5
years in
workforce
5
years
at this job
Applied Business Management Graduate
Law Enforcement Graduate
Medical Insurance Billing & Coding Graduate

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