Health Information Technician
Principal strategist in charge of maintaining a high level of productivity and proficiency by effectively answering, identifying, troubleshooting, diagnosing and resolving key technical issues. Improve the user experience by quickly answering and addressing inquiries or questions as well as expediting the resolution of complex matters.
- Enhance business operations and processes by closely working with cross-functional teams to prepare and implement new EMR components in the units. Lead training programs for new and existing employees on EMR systems and components.
- Improve practice management by establishing Medent accounts, security settings, chart central, bookmarks, and sidebars. Manage and deliver optimal support with all updates, changes and additions.
- Trained as a Medical Assistant to assist with procedure scheduling and verifying insurance eligibility.