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0-5 years of experience
Principal strategist in charge of maintaining a high level of productivity and proficiency by effectively answering, identifying, troubleshooting, diagnosing and resolving key technical issues. Improve the user experience by quickly answering and addressing inquiries or questions as well as expediting the resolution of complex matters.
- Enhance business operations and processes by closely working with cross-functional teams to prepare and implement new EMR components in the units. Lead training programs for new and existing employees on EMR systems and components.
- Improve practice management by establishing Medent accounts, security settings, chart central, bookmarks, and sidebars. Manage and deliver optimal support with all updates, changes and additions.
- Trained as a Medical Assistant to assist with procedure scheduling and verifying insurance eligibility.
6-10 years of experience
- Responsible for providing outstanding customer services to all who use the services of medical records/health information.
- Work collaboratively with the HIM Supervisor monitoring and reporting quality and quantity of work performed by completing weekly audits of chart retrieval, re-filing charts, loose document filing, purging, and driving processes. Documents and shares findings with management.
- Assists with the orientation and training of new employees as well as providing ongoing training and cross-training to HIM Staff in order to ensure efficient, effective, consistent, and accurate daily operations.
- Assists with any special projects requested by administration that apply to HIM or other HIM areas of responsibility.
0-5 years of experience
- Working as mental health information technician at Dayton Correctional Institution
- Maintain accuracy and confidentiality of electronic records in eClinicalWorks as well as paper records
- Keep detailed logs of mental health-related occurrences
- Keep warden and other administrative staff apprised of suicide watches and caseload changes
- Record minutes in staff meetings and treatment team meetings
- Schedule appointments and issue inmate passes
- Answer mental health crisis calls and inform assigned therapist to ensure prompt treatment
- Pick up letters from inmates, assign them to the proper therapist, and deliver the answered letters back to inmates
- Work to ensure compliance with government regulations and department policies pertaining to mental health in correctional institutions
- Assist nursing staff with obtaining signatures on medication orders from remote physicians
